Dear Mr. Gilkey,
I just wanted to drop you a line to let you know you have a very efficient company. I think I got the royal treatment. I called on a Friday to see if someone could come out to remeasure. Ralph came out that same day, and did not pressure me to buy anything other than what I wanted. I told Ralph my husband was in the hospital getting a transplant. I needed them in before he came home because of the dust. Ralph pushed the order, they were in at two weeks.
> Bill and Adam installed the windows on September 3, 2001. Those guys know their business. They are quite a team, clean-cut, friendly, and did a great job. You should be very proud of your team of workers.
One of your Happy Customers,
Erlanger, KY