June 30, 2005

Dear Mr. Gilkey,

Normally I wouldn't write someone to thank them for something for which I paid my good, hard-earned money. However, when you are so impressed by a company and its employees, which are really the heart of the business, I must respond.

The windows and entryway we had installed have not only made our house more energy efficient but also beautiful. The first day after the installation my wife noted how much cooler our master bedroom was, at the same temperature setting. Our master bedroom is upstairs, has 4 large windows and is blasted by the morning sun. I love the Low-E glass. Instead of closing all the blinds, my wife opened them to enjoy all the wonderful light - the light that was there when we bought the house and we thought was so great. Goodbye dark rooms!

Brian Schamel - to call him a salesman is a misnomer. Your product sells itself. He simply presents it. He does so with complete honesty and integrity. No pressure! No bad comments about other products or companies, just the facts. Although, I must say he has a very warm and pleasing personality which makes him quite endearing to our family.

Bill, Eric and Brent, our installers, individually introduced themselves and shook my hand when they arrived to start the work. They were exactly on time as Carl said when the appointment was scheduled. They covered the work areas and cleaned up inside and out when they weree finished. My wife said "Who ran the vacuum cleaner?" I said "They did." She said "Wow".

By the way, guess who showed [up] about an hour after the job was finished? Brian Schamel. He wanted to be sure we were pleased and satisfied with the installation. We are!

Some neighbors came by to check us out. We told them to call Gilkey.

Many thanks and may God continue to bless you and your business the way He has us.

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