Dear Mr. Gilkey,
I spoke with several window companies before deciding on your company. Frankly I was ready to go with Champion. Their salesman was practiced and professional. Your salesman, Gene Wilson, changed my decision.
Gene knows your product very well and answered all my questions. He was even kind enough to come back and answer more and made sure I understood how the window was constructed. He was personable and proud of his product and I felt I was receiving honest information. He kept in touch telling me when someone would call to make an installation date.
Your installers, Ralph Meachum and Leroy arrived right on time on the appointed morning and for two very cold days did a great job with smiling faces and assurances that I had chosed the best windows made.
After completion, Gene called again to see if everything was to my satisfaction. It was. I am confident that should a problem occur in the future you would honor your warranties. I have since recommended your company to two other families who I believe will be calling you.
A company is only as good as its product and its people. It seems you top the list in both categories.
Sincerely,
Resident - Batavia, OH