Gilkey Reviews
These windows are top quality, they made such a huge difference for our air conditioning bill this last summer and to heating over the last winter.
Great windows with a great warranty!
From start to finish, I found the Gilkey Windows experience to be a great one. My Gilkey representative, Tom Bush was very helpful and really knew his product. There are a lot of windows out there, and I found that Gilkey Windows were the right ones for me.
They were very professional. Showed up on time, installed the windows quickly. Did a good job. Made sure I knew how to work the windows and cleaned up inside and out. Very pleased with my new windows. Have already had compliments on them. Debra Headley
I could not be happier with my purchase. The whole process was so easy. The new windows improved the comfort zone of my home. Great job!!
The windows are very high quality well constructed from top grade materials material. The crew that installed them did an Outstanding job they knew exactly what to do and how to do it they cleaned up all the debris and went over how to operate the windows and the warranty could not have asked for a more professional job. I would highly recommend Gilkey to anyone having their windows replaced. ....
Great customer service. Beautifully functional windows.
We had our screened in back porch updated with Gilkey windows and screens so that we can use the room year round. From start to finish they were professional and easy to work with. Mike and Steve did an excellent job of installation. They were friendly, professional, and courteous. They left our space clean and answered all our questions. We also have Gilkey windows. Great company to work with.
Gilkey did a great job installing our windows. Installers was on time, friendly, professional
The initiating sale was straightforward, no hype, and a reasonable price. The delivery and installation was timely and professional. We are happy with our Gilkey windows.
Gilkey windows are top quality.The installation crew did a great job and I consider myself to be a detail oriented.I would recommend Gilkey Windows.
We used Gilkey first at our lake cabin & could not have been more pleased with the outcome, the service, the installation. We even referred our lake neighbors who were just as thrilled. We had a seal break on a big picture window at our home....so we gave Gilkey a call before anyone else. There was no question when it came to a decision as Gilkey had the best price & we knew their quality of work. Again, we are very pleased with the outcome. You owe it to yourself to give them a call & compare. Gilkey is #1 in our book! Plus their warranty is the best!
The windows are beautiful and installed perfectly and professionally. And very quickly. The outside color is matched perfectly. Tom Bush is a great asset to your company!
Kelly Lockman, General Manager, Louisville, has been available to answer any questions I have had since I first met with him. He is very nice and has a positive personality, which I like. I have had 8 windows and a patio door installed and they are wonderful. In addition, my heating/cooling bill has been consistently lower since the installations. Justin in the service area is also great. I appreciate my experience with Gilkey Window Company.
From both gentlemen who came to give me estimates and measuring to the two young men who came to install the windows and door, it was first class service. Am very happy with them.
The windows look great. The installers did a very good, professional work.
Very nice sales person...not pushy...answers all questions truthfully....they stand behind their product and they let you finance the windows over a couple of years....which was really good for us.....i would recommend Gilkey Windows to everyone
Kelly is my "go to" for replacement windows
We replaced all the windows and several doors of our house and truly love the new windows and doors. It’s now middle of October and we have not turn on our furnace plus our AC unfit got a break from the hot summer. Noise level from outside was cut in half if not more. Qilkey was very efficient with the installation and we could not be more pleased with their service. Recommended Gilkey windows to all the family and friends.
We are extremely pleased with our experience with Tom Bush and Gilkey Windows. I would encourage anyone looking to replace their windows to give Tom and Gilkey Windows an opportunity to earn your business. You I’ll not be disappointed.
Have now installed a front door, complete house windows and most recently a back door on the garage. Justin was great to work be with, never pushed us to purchase and we feel like he has become part of our family. Installers were quick and made very little mess. We are pleased with our purchase and would recommend Gulley for Windows and doors.
The installers were very good and friendly. When they came across a problem, they quickly knew what to do. The only issue for me was not finishing on time. Three days is not long enough to replace 10 normal windows, 2 large bay windows and 2 sets of patio doors. The work was done very well and clean up was good. I highly recommend Gilkey.
I am very happy I choose Gilkey Windows. The whole experience from start to finish has been great. Tom Bush was very helpful and informative. The sales approach was a thousand times better than all the other window companies I dealt with. I wasn't pressured to sign for that one day only deal that all the other companies hit you with. The installers were very professional and did a fantastic job. They listened and accommodated requests as well as answered any questions. I had all windows replaced in the house including glass block in the basement and I couldn't be happier with my choice. The whole house is so much quieter and I can't hear hurstbourne traffic anymore!!!
We had all the windows in our home replaced back in March. We couldn't be more pleased! From our first consultation with Tom Bush through installation, Gilkey made us feel like family. He wasn't pushy, and answered all our questions to be sure we got exactly what we wanted. The windows look great, they are of the highest quality, and have already proven to increase the energy efficiency of our home. The installers were friendly and professional, and left their work spaces as clean as they found them. We're so happy with our purchase, and won't hesitate to call Gilkey for window and door needs in the future!
Very pleased with Gilkey windows. They do an excellent job of letting in the light but not the heat. Should see lower utility bills too.
We love our new basement windows. They are high quality and they look amazing.
We are very pleased with our new windows. We had 19 windows installed. The installers did a fabulous job! We were very happy with everything. We can already tell a difference in how cool our home is after these new windows. They have made a huge difference. Every contact we have had with Gilkey from our salesman to the office in Cincinnati to the installers has been nothing but professional. We highly recommend them!!
Enjoying our beautiful new windows! Installation crew was great - kept me informed each step of the way, were very professional & respectful in manner & speech, & project was very neat & orderly. They also vacuumed what little mess was made. Everything went smoothly & they even accommodated a last minute request! Highly recommend Gilkey!
The windows are a perfect fit and style. The installer very skilled, professional and personable. I felt very comfortable having him in my home
Gilkey designed my porch windows/door to meet my needs and provide a beautiful finished sunroom.They met all my requests. They were on time with work and finished on time, very professionally.The estimating, installation, and finishing touches are all very high quality.
Wow! We love our Gilkey windows! They are so much better than the builder grade windows we had. The whole process was better than we expected and the whole team, including sales, installation and service were amazing and so easy to work with. Soon we will be purchasing doors from this company as well. That is how much we love Gilkey. We highly recommend!
We went with Gilkey on recommendations from friends. The ordering process with Jeff Bass went smoothly and the crew led by Justin Kamm did a fantastic job installing. So far we are very happy with our new windows and hope they keep the winter cold out better than our original windows.
From sales to installation, I found Gilkey Window Co. a pleasure to work with. Everyone was on time for appointments and were professional in every way.After talking with other other window replacement companies, I selected Gilkey based on their reputation, how they answered my questions, and that they employ their own installers.90 days after installation I am still pleased with my decision!
Everyone was wonderful. On time, very pleasant and professional. My windows look amazing! So glad I chose Gilkey. They made the whole process so easy.
Terrific service and an excellent job. They were in and out, and left no traces that they had been there at all other than the pristine windows they had left behind. Installers even helped straighten out a door for me while they were there. Were recommended to me, and I would recommend to everyone!
What a fantastic company! We needed to replace an old door that was original to the house. We went to another company but they wouldn't give us the time of day. We went to Gilkey and spoke to Kevin about what we needed. He was wonderful! He provided advice and product knowledge. Whenever I had a question I would email Kevin and he would immediately respond and provided details. He was understanding and kind. He helped us create the perfect door. The installation team was amazing. They provided expert installation and were professional. The door is unbelievable, it is so beautiful! We will always use Gilkey whenever we need doors and windows. They provide quality products and superior customer service like no other company.
Excellent windows. Excellent customer service. Repaired weather stripping on 15 year old windows for $100 service charge. What a deal. Now replacing an 18 year old patio door widow with small air leak on 20 year warranty! I can't say enough.
These people are tops: Product is pricier although the quality, service, and guarantee make it a best value. Six years ago I used them to replace all the ‘contractor grade’ windows and because they ARE the area’s best I used them again to replace a sliding glass door. Opens and closes with one finger, something out of the ordinary except for Gilkey.
Our installers did an awesome job installing our windows and patio door. Beautiful work, left the sight as they found it, and very professional.
I wanted to wait a couple weeks after my window install was completed before I reviewed. We had several window companies come and give us estimates for windows in our entire house which included two large bow windows in the front. The estimate from Gilkey came in right in line with a couple and a fair bit cheaper that two companies and the window that I was getting from Gilkey was a better product. Kelly Lockman, from Gilkey, helped us with choosing the right windows to replace the old bow windows in the front of the house, 100% improvement on curb appeal. Once the windows were manufactured we scheduled the install and off we went. I can not compliment the installation crew enough, my house is not the easiest house to work on with lots of ladder trips but they knocked out the work in 2 1/2 days, I was quite impressed.We have not received our first electricity bill yet with the windows installed but I will be surprised if there isn’t quite an energy savings and we have already noticed an increase in our comfort. 10/10 would go with Gilkey again if we move and require new windows or doors.
Installers very professional. Explained workingsof windows. Cleared and cleaned area after finishing.
Love the new windows. Installation team were really polite and professional
We are very pleased with the quality and service provided by Gilkey. We’d certainly recommend them to anyone interested in a professional, quality installation of doors and windows. Everyone was great to work with.
Gilkey was a great company to work with. From the sales meeting through the installation process all employees were responsive, friendly, and professional.The windows look great and they add so much more appeal to the home, inside and out.
We had all the window in our home replaced with Gilkey windows 10-15 years ago and Gilkey has stayed true to all aspects of their warranty. A few years ago they replaced the screens for all of our windows promptly . Today Paul one of the service tech came to our home to fix a window spring. Paul was on time, very professional and fixed the problem quickly and efficiently. We have been very pleased with Gilkey windows and highly recommend!
Their windows seem to be well made and highly rated. They were decently priced for the quality. And their salesperson was not a hard-sell person, which I appreciated. All of that is why I chose them. But two or more of their people screwed up our order. I had specifically asked them to make a window that would fit the window a/c unit that I already had. It was clearly specified on the order ! Yet on installation day, they showed up with a window that didn't match the specs ! They had to put in a new order to remake it. They came back over a month later to reinstall it. In the meantime, I had to buy an additional inefficient portable a/c unit that I didn't want, so that mom could have a/c. ... The following are updated comments to my original review. At first they didn't seem to care that this inconvenience was an issue when I called them about it. But after I called them out in this review, they did reimburse the cost of the additional portable a/c unit I had to buy. I gave them an additional star in my rating, now. But there is now an issue with one of the windows not sealing out the cold air which I need to address with them. Hence not a full 5 stars .
I am very satisfied with the new windows I purchased from Gilkey Window Company. Kelly did a great job of educating me during the sales call and Tom did a great job of getting my install scheduled when promised. Andrew and Nathan were my install team. They arrived on time and got right to work. They worked very efficiently, payed close attention to the details and cleaned up afterwards well. They had to come back to finish the the outside trim because it started raining, but they were back early the next morning and finished up quickly. What a huge difference the new windows have made! No more drafts, and very minimal noise from nearby I-71. I had Gilkey do two of my previous homes and their superior service and product had me call them again. I highly recommend Gilkey Window Company!!!!
A little more expensive than other companies; however, the salesman, Tom Bush, knew the products and had a vision for my dilemma. I replaced a set of French doors leading to my deck with a standard size door and window. The other companies that came to give an estimate had no samples and were not able to do the project as I wanted, since their products are not custom made. Tom made my request a reality. Everything happened within the time frame he promised. When the two gentlemen came to install the new door and window, they were just as great as the salesman. I am so happy I decided to use Gilkey Windows. As an added bonus, my monthly electric bill has improved too. I would not hesitate to use Gilkey Windows in the future. Just had my front door and storm door installed on Jan. 14, 2021. It is beautiful and Steven Long was the best installer ever. Very precise with installation and very professional. He cleaned everything up before he left; you would never know he had been there. Excellent service, excellent employees.
Took 4 months due to the pandemic to get the door. Once a date and time were scheduled they let me know. The service had to be pushed back a week due to the key installer being ill and they did not want to risk it being a covid case which I appreciated but they arrived on time the day of the install and were very thorough and professional even took the time to look at our other door to see why it was not shutting properly without charge. Will definitely look to them for window replacement when time comes.
Love love love my new door. I feel so much safer. It is solid and the lock is so secure. The bonus is it’s beautiful too! The windows are a real upgrade. The salesman was very professional and felt like friend. Made follow up calls to be sure we were satisfied. No pressure. All the men doing the installations were also professional and respectful of our home. Happy with our choice of Gilkey!
Gilkey’s crew came out and did a wonderful job of removing the old doors and windows and installing the new. They were efficient, courteous, and cleaned everything up at the end. I am very pleased with their work and the quality of the products. Good installation is more than half the battle. In this case we have the best of both a quality installation and quality products!
We ordered in September and installed in February. It was SO WORTH THE WAIT. Install very professional and we couldn’t be happier with the quality of the windows. You can’t beat a lifetime guarantee. They aren’t the cheapest window on the market but you get what you pay for. We immediately noticed a difference in how our home retains heat. We will be back!
Love our new windows and doors. From the first day we could tell a difference in the temperature in the back section of the house. The rooms were immediately warmer. The windows and doors are just beautiful. Our experience was great from the sales person we first spoke with to the installers who were very friendly. The installation was professionally done. The house is brighter and looks so much better.
They arrived on time, they did a very good job very professional, I was told by the salesman they would have all four windows done in about four hours maybe a little more. Well the installers did the work and was out at 3 1/2 hours. They were very polite very professional very helpful. If I had to do it all over again I would definitely use Gilkey windows. A lot warmer because of the windows, all-around they did a great job so if you need windows I would give them some consideration. Have a good day God bless
We needed replacement windows and found good quality in Gilkey Windows for a reasonable price. Their showroom was convenient to our location and the employees courteous and friendly.
Used Gilkey for all windows and doors because of the installation and the quality doors. Best installers were John and Jeff. They went out of their way to be quiet because I was working on the phone. I never asked. They were just courteous and considerate. Love love my new patio door with internal shades. Brightened up the whole room!!
Gilkey installed our bay window 10 years ago and it is still going strong. Recently the crank handles finally gave out. Paul, the repair tech, came out and replaced them in 5 mins. He also was kind enough to give me some tips to maintain the window mechanics. Great company, great people!
From the moment the sales guy showed up, to the installer coming back to pickup the remaining debris this company has great people. They provided a no hassle sales pitch (Brian), a top quality product at a reasonable price. Due to the pandemic the install was delayed, but it was communicated before I purchased the windows / rear doors. I also negotiated the price before purchasing, which I really don't like to do, but it was a decent amount of money to spend on 21 windows and 2 doors. The installers (Jeff, Jason, and Jason) were extremely nice, professional, helpful, and good at their job! They didn't cut any corners or make an excuses, they did a fabulous & quick job. After the install, they showed me how to clean, open, and lock the windows. They accepted two different forms of payment without any questions. Overall, I would highly recommend this company and their product to others who are looking to replace their windows or doors.
Gilkey windows are the absolute best! They are competitively priced. Their customer service is awesome. Jeff and Justn installed my windows. Super friendly, efficient and patient with all of my questions.
Gilkey Window Co. salesman was well informed and answered all our questions completely. A hands-on product demo (using a scale model) helped with our decision too. Costs very competitive. Time estimates and impact of COVID on their system for production/delivery/installation were realistic. Installation of 10 windows in our home took two skilled & experienced installers only one day. Installers called ahead for arrival time. Old window removal and new window installation was done very well. Installer attention to detail (squaring frame precisely for perfect window opening/closing and seal as well as silicone sealing inside and out) was really done quite satisfactorily. Altogether our experience (and about 2 weeks after install) with Gilkey Window Co. has been very pleasing.
I bought a house 3 years ago that already had Gilkey Replacement Windows. Come to find out, they were installed in 1997. Well long story short, I have 3 windows that the tilting mechanism (Clips that lock the window in place) have broken off on one side. No problem for The Gilkey Window Company. Offered to send them out to me free of charge, I didn't even have to pay for shipping. Quality Company, will not hesitate to use them for all future window needs.
We had a bay window installed. Delivery and installation were on time and the installers were also on time on the appointed day and time. The installation was very professionally accomplished by Charlie and Brent. There was a hole in one of the screens so it will be repaired and returned. The metal in between the glass was some what distorted and that will be replaced. This just a minor aesthetic rather than a functional matter. All in all, we have a beautiful new bay window.
I would recommend Gilkey to anybody looking for window or door replacements for their home. I would recommend them for new window and door installations in a new build as well. Extremely professional, responsive, excellent quality and workmanship.
Brian, our sales consultant worked with us previously on our purchase of Gilkey windows and we knew who to call for our Triple French Door. Brian, once again took the time to understand our requirements. No pressure sales. Reassured us regarding the install and the concerns we had. Genuinely cares about the customer. Was always there to return our calls and followed up on the install. Gilkey has quality products period.Installers Brent & Charlie exceeded my expectations and that’s coming from a perfectionist. Very professional, personable and organized. Respectful of house. Left house as they found it. Worked with us on our expectations. Would not hesitate to recommend them to another customer. We are happy with how the door looks but not surprised since Gilkey did our windows a few years ago as well (Ralph & Jeff window install team).With my original post, I missed the opportunity to thank Nathan who measured for our Triple French Door, a very critical step in a successful install.
Good price, great windows and doors and best service. I would recommend Gilkey to anybody. YOU CAN TRUST THEM!!!
First time getting new windows and couldn't have asked for a better experience! Our salesperson Brian was fantastic to work with and never felt pressure. Always available for questions and help if needed. Our mighty team of 2 installers did a great job and cleaned up as they moved on and were a pleasure having around for 2 days. We had several companies come out to provide estimates and Gilkey was stress free. We are so happy with our decision and the outcome. Would definitely recommend!!
Always a great experience with Gilkey! New door looks great! Installers were very knowledgeable and did an awesome job! We have now replaced all of our original doors and windows with them and glad we did!
Very happy with our new door and windows. They look great. Sales and installation were both hassle free. I wouldn't hesitate to recommend them or use them again.
I selected Gilkey to provide doors and windows for my home expansion/renovation project for their unbeatable quality & reasonable price. Kelly was excellent in getting me exactly what I needed. Brian & April did a perfect installation, both structurally and aesthetically. Excellent integration into the house project. I unconditionally recommend Gilkey Windows and the outstanding employees who represent them.
We just purchased new windows for our 30+ year old home. Everyone throughout the process; from Brian in sales to the installers; Justin, Mike, and Chad, was courteous, knowledgeable, and professional. We would recommend Gilkey to anyone!
Jason is a very personable sales person and did not pressure us. The installation went well. They were on time and very efficient. Kilkey windows and doors are well built and reasonably priced.
Gilkey did a fabulous job! We were so pleased with both the windows and the installation process. The installers themselves were top notch. They were wonderful to have on property and took great care during set up, installation and clean up. The windows are fabulous and have cut down vastly on noise and improved insulation. Great quality and final appearance. Our point person, Kelly, was knowledgeable in what to suggest and I’m glad we took his advice on several changes he recommended. He made sure everything came together in an end product we are thrilled with. We would highly recommend Gilkey!
Very satisfied with our new windows. Our installers were knowledgeable and professional. From the sales representative to the install I will recommend Gilkey to anyone wanting new windows.
We had all (11) new windows custom replaced in our sunroom. We had 30+ year old wood casements, now have new casements laminated on both sides to match both inside & outside decor. The coil finish work on the outside was excellent as well. The installers were professional, clean, online & courteous. Everything was professional from the start with sales to install. I would highly recommend Gilkey Windows for a quality window project.
Love the new windows. The installers were great, efficient, and very respectful.
Needed a very large custom window replaced and went with the best. Beautiful window; professional, timely and efficient installation. They use the best materials and back with an incredible warranty.
I am very pleased to provide an outstanding review about my Gilkey window and door experience. I had a custom patio door with a transom window installed. My experience was positive from the scheduling of my sales appointment to meeting with Jason, the sales professional. He was professional, knowledgable, focused on a quality solution and offered a competitive price. After our appointment, he responded to my questions in a timely manner. Prior to installation, I was called to schedule my installation, and a reminder call was made prior to the installation date.I cannot write enough praise for my installation crew. Mike and Hoff were timely, neat and professional. They encountered a problem with the existing door frame being bowed when the removed the old door. It required a lot of time and creative problem solving to make sure the new door would fit. They built a new wood frame and encased it with a covering product - all done out of the back of their truck! It required an extra day of work and I was not asked to pay more. Fabulous finished product! The appearance and functionality absolutely added more to the value of my home than the cost. I highly recommend Gilkey!
Once we ordered our new front windows, we knew it would take some time to manufacture them. They were done earlier than expected. When they called to set up an installation, it happened within the week. The installers were on time, kept the house very clean and the mess to a small location and actually put up plastic. They finished quickly and left ne mess inside or out. The trim they installed matched the rest of the house perfectly and looked fantastic. Could not be happier with the entire process.
They are friendly like a good neighbor not a pushy salesman!! They offered genuine recommendations/ suggestions that we were grateful for and from the beginning worked quickly to estimate and measure. Their estimate for install was correct and completed in a day! Our old windows SUCKED and each shattered glass everywhere, but the installer took the time to dillegintly sweep the carpets so no glass could be found for the wild toddler zipping around. Our windows are beautiful, were reasonably priced, and I highly recommend Gilkey!
Gilkey stands by their products! No hassles. No hoops to jump thru. We bought a house that had Gilkey windows installed 15 years ago. Some of the seals on the windows had gone bad and the windows were cloudy. I called Gilkey of Louisville and made an appt with Paul for him to come see the windows in question. He arrived on time and was very professional. He ordered the replacement panes and a few weeks later he called to schedule the install. Again he arrived on time and was very professional. My old windows with new panes look like new. My old windows still look like new too! I don't see this kind of service very much these days. Thank you Gilkey for a good product at a reasonable price, an excellent (and usable) warranty, and excellent customer service
We purchased our condo approximately 2 years ago and have done several renovations but at the time left the windows off the list to save some cost. At the time Gilkey was not on the list of our Association approved windows. The condo still had the original aluminum frame single hung windows and 4-5 windows had the seals broken (foggy). During cold weather they would ice up and we could feel airflow from around the blinds.Once looking to finally upgrade the windows, Gilkey had been added as an option. We researched them online as well as visited their showroom. Our salesman was very knowledgable and professional in all our discussions. We were impressed to see a local company put out such a quality product. It was also nice to know that if we ever have an issue they are just down the road. After talking with and getting quotes from 3 window companies we are very pleased to have chosen Gilkey Window Company.They were installed in early January; probably not the best idea; but the installation guys were great. They done an incredible job on all the little details. They were also more than willing to discuss any concerns I had during the installation. They addressed any and all items I mentioned.Of course right after the installation the weather warmed up to and I was a little bummed to not get to fully test out the cold weather performance. If you're from the Midwest you know weather can change quickly and once again the cold weather hit. The windows performed just as I had hoped. No icing, air leaks, or even moisture on the inside. An unexpected performance aspect of these windows was reduction in sound level inside. We can typically always here some traffic from a highway not too far away. After the window installation my wife called me into one of the back rooms and said "just listen". Was incredible how quiet it was after the window replacement. Really happy we chose Gilkey for the job.Like any good review nothing is perfect and so it should be mentioned. Neither of these are necessarily pings against Gilkey. Remember that any high efficiency window replacement will likely take up more depth. Our windows were drywall finished into the aluminum frame and thus our custom blinds fit nicely inside the window casing. After the replacement there was only a little more than on inch of space left. Luckily this was enough to use our same blinds. The other issue is kind of in regards to the same thing as far as the drywall finishing around and into the windows. We have always had some drywall cracking even with the old windows as things shift between temperature seasons. So obviously be prepared to do a little drywall/paint touchup if you have a similar window setup to what we had. Window replacement is difficult and I thought the Gilkey crew did a great job in minimizing any touch up work.Thanks again for a great job and great product.
Very professional. The installation was quicker than I expected which was nice because I had no window coverings for a few days!
I am so pleased with my door and windows! A major improvement to my home!! Justin and Chad were great!! Worked hard and at the end of the installation explained everything.
Excellent attention to detail. Utilized service group to fix minor issue. Met the commitment of the window and door order. Used gilkey windows to replace all my home windows and have been very satisfied. Recommend to all.
Gilkey provided a great experience all the way from when Brian came out to give us an estimate to Jeff and John who did the install. They delivered a superior product and I would recommend them to anyone who is looking for new windows. Great company with great employees.
they had my windows lookin right cuh i got some jesus type stained glass on my BEDROOM WINDOW thats so cool (ps W employees especially the one with red hair that be sweeping and stuff)
We are very pleased with our windows and the installation process. The room is much warmer. The windows are very nice looking, and match the others in our condo community. Would recommend Gilky for anyone needing windows.
I can’t say enough nice things about Gilkey. The windows were perfect and the installation was excellent. The installers were polite and very neat and clean. It was 10 out of 10!!!!! The very best.
Our experience with the Gilkey Sales staff as well as their installation crew was excellent and well beyond expectations. Our windows arrived almost six weeks prior to the Gilkey promised date and the installation by Andrew and Jeremy could not have been handled any more professionally. The installation was spot-on and our new windows give us great pride when pointing them out to our family, neighbors, and friends. We will most certainly use Gilkey again when the need arises.Bill and Donna Colwick
Installed our windows 15 years ago and were pleased with them, so we had them recently replace our sliding glass patio door. Had to wait about 4 months for installation, but it was worth it. Door was quickly and seamlessly replaced. Insulation is superior to previous one. Materials were good quality and the work was professionally and neatly done.
From first contact I was impressed with Gilkey. There was no a high pressure presentation. The product and process were clearly explained. The price of the windows was highly competitive. The windows were installed a month ahead of the projected install date. A real pleasure dealing with Gilkey.
Nathan Kemiuenr arrived on time and was very professional. He explained everything that he did concerning the installation and what he was going to do for problem window I had. Nathan was very good at what he did and did a fantastic job.
Although it took several months longer than expected to get the windows, when they finally arrived they were installed professionally and we immediately felt warmer in our home.
We already had Gilkey windows in the back of our house for several years and needed new ones in the front to replace NuSash which have gone out of business. Our only thought was to use Gilkey. We didn’t call anyone else because we are very satisfied with the quality of Gilkey windows and their customer service. The windows were installed two days ago and we can already feel a difference in the bedroom temperature. I had to turn the furnace down so I could sleep comfortably. I highly recommend them!
Jason Ronnebaum, the sales consultant, was extremely helpful in picking out which windows were best for my house. I couldn't be happier with his suggestions, as I love the new windows! And Richard and Brian, the father/son installation team, did a wonderful job. I could tell they knew exactly what they were doing. They were very efficient and professional and they cleaned up everything before they left. I only replaced part of my windows this time, but if I need to do the rest of them, I hope to have Jason, Richard and Brian back. Thank you, Gilkey Windows, for only having the best people work for you.
We had a great experience. Nathan Kemmerer and his team member were on time and on the job!They easily worked around all the commotion in the house that week (our daughter came in town for the week to meet her new grand nephew, and brought her Alaskan husky.) MyAmerican bully added to the mix; but your crew easily made friends and worked through it all.Cleaned up afterwards, even repaired a loose gutter they came across while working on the upper windows. I will have no problem recommending your company and your crew.
Our salesman Matt was very professional and honest. The install crew was great and we couldn’t be any happier with all of our new windows !
After more than 10 years I still love my Gilkey windows. I would totally buy them all over again. Very rarely do I ever have an issue but if I do their service technician Paul is wonderful. Truly the way customer service was intended to be!
We chose Gilkey for several reasons. Their salesman, Tom Bush, was a down to earth, no pressure salesman. We priced 3 window companies and Gilkey had the most reasonable price by far. We have an English Tudor style house and wanted to keep diamond grid windows on a front portion of the house. After speaking with multiple window companies, Gilkey was 1 of only 2 that could provide what we wanted. The only hang up was the delay in getting the windows. Between Covid-19 and the diamond grids there was a 90 day delay in getting the glass from the glass manufacturer at no fault of Gilkey. Their staff kept us fully informed along the way. They installed a total of 19 windows for us. Their installer, Anthony, and his crew were awesome. It took them 4 days to complete and properly install, insulate and wrap the windows. In all, it was worth the delay. Very happy with Gilkey and we would highly recommend.
Gilkey is a great company! The salesman, Bob Cohen, explained everything simply and showed clearly how Gilkey windows are better than Champion. Sherry in the office was easy to deal with too. The installers, Daniel and John, arrived right on time and did a tremendous job installing the doors and another crew did the windows, so the time to install everything was shortened. They cleaned up well, put our shades back up correctly and explained everything very clearly and did a perfect job!I cannot imagine any window company in the Tri-State area being better than Gilkey!
Very good company that provides excellent quality windows and skilled installers. Products are produced and installed per their schedule. I highly recommend this company
I ABSOLUTELY love my new windows and sliding glass door from GILKEY Windows. We're actual looking forward to comparing old electric bills with future ones.. I'd also like to give a big shout out to Nathan and Alex whom installed our new product. Both men were friendly, kind, and polite. They even took the time to answer any questions I had. I told my neighbor, who is waiting on her install date from GILKEY, that I hope she gets these two guys. I would recommend this company along with Nathan and Alex to anyone.
I always do my due diligence before choosing a company to do anything for me. It came down to Gilkey and one other company. I chose Gilkey because I felt comfortable with their warranty and the fact they don’t use contractors to do their installs. I have only had these windows for a few days, so I can’t say how they will perform when it turns cold. I can say I believe they will be fine and they have totally transformed the look of our home. If I were selling my home, the curb appeal would definitely be a wow factor. They look great. The installer, Brian took his time and made sure everything was done right. My salesman was Tom Bush and he explained everything to us about the windows and made the purchase easy. I would recommend Gilkey to anyone wanting a quality made window.Jerry
Couldn’t be more pleased with our beautiful new windows. We had the entire house done, 16 windows. 3 installers showed up at 8 a.m, and were completely done and cleaned up by 4:30! Highly recommend Gilkey and tteam!
The entire process from the initial consultation to the installation of the windows was a pleasant experience. The sales consultant was cordial, and suggested a design that was very pleasing, and cost effective. Also, the installers were courteous, professional, and on schedule. Gilkey Windows Company exceeded my expectations.
Thank you Gilkey Window Company for providing me with outstanding customer service!!The process was very smooth and efficient. My installers were fantastic and my windows are just perfect!!
The windows are very nice. I really have to praise the installers, Andrew and Junior. Their work was amazing. Every step was planned and precise. They really have window installation down to a perfect science. They were friendly but stayed focused on the work. They torn out 11 windows and installed new in just 7 hours and their work was perfect. I will admit, I am a “picky” customer and they exceeded my expectations. Thanks Gilkey for sending quality guys to my home. Gregg Schumann
Gilkey windows was awesome to work with from Jason our sales man to the 4 installers that worked on my patio. Everyone was kind, courteous and great to work with. I will definately recommend them to everyone.
We bought windows for our whole house a few years ago and we're happy with our salesperson, the installation crew and the office staff. At the time we could not afford another patio door and later regretted not paying. Gilley quoted us slightly more a few yrs later but not as much as I thought but remembered they had done our whole house. We had to wait fir our door which we knew because of supply chain but were called within 48 hrs and set up for next day when it came in. Looks beautiful and workmanship was top notch. Would highly recommend.
The custom windows look beautiful in our home. The employees were on time completing the work within a couple of days. Steve returned a few weeks later to give me some pointers on how to tilt the windows in to clean them, it is a very easy process. Thanks Steve! and thanks to all the Gilkey employees and the manufacturers at Gilkey nice job! We are enjoying our new windows and will refer Gilkey Window company to our neighbors, family and friends if they are looking for a window company.
I am very happy with the door, it looks great. Kelly with Gilkey provided assistance with guiding me to make the right decision. Brian, the installer, was awesome & very thorough. He took the time to do the job right!
Love our new custom sliding doors to our back porch. Looks amazing. Still waiting for our screen doors that are on back order. Nathan and Alex (our installers) were great. Cleaned up everything before they left. Nathan even washed our ceiling fan that had 2+ years of dirt. Talk about treating us like family! They went above what we expected. Thank you for making our back porch into a Happy Place!
There is a non continuous 12" scratch on the center door, very visible, at eye level. Obviously not happy with the look but mainly concerned about the integrity of the glass/seal.
The door is beautiful and was a perfect fit. Installers were friendly and thorough - very knowledgeable. They took great care to be sure it fit just right and we are very pleased with Gilkey’s customer service. Our salesman even stopped by as they were finishing up which was totally unexpected. A quality organization that we will definitely use again.
Couldn’t be happier with our new doors! From placing our order to the installation everything went so smoothly!
I had a sliding glass door with mini blinds installed from Gilkey a few weeks ago and absolutely love it! It slides so effortlessly and the energy efficient glass along with the blinds do a great job blocking out the sun. Everyone from the salesman to the installers were very professional and nice to work with. It wasn't the cheapest quote I got but the quality is definitely top notch and I was very satisfied with the whole process. I would highly recommend Gilkey!
We were very satisfied with the service we received. The installers arrived on time. They were professional and courteous and knew what they were doing. Our doors were installed without any problem and the installers cleaned up everything when they were finished. We are very happy with our new doors.
Paul from Louisville did a great job repairing our Gilkey sliding door. He was prompt, professional and answered all my questions. Thanks Paul
I dealt with Tom Bush of Gilkey Windows and doors about installing a new door for us. Boy, did they deliver! I was kept in constant contact about when the door would be finished and delivered. They showed up on date we agreed upon and we’re right on time! Their installers we’re very professional and did an outstanding job! I highly recommend Gilkey!
We are so pleased with our new custom made back door. It started with our sales representative, Tom Bush. He explained everything perfectly and we designed the door to our specifications, colors & hardware. The wait time was long due to COVID and not being able to receive product supplies. Once the door arrived it was installed within a week. Nathan Kemmerer was our installation technician. He did an outstanding job of installing the new door.Everything was perfect and he removed all of the debris from the premises. Everything was left tidy and clean. He was the BEST !We are very pleased and would recommend Gilkey Windows to anyone looking for new doors.
The installers were great the quality is outstanding built well love my new doors
Ordered new slider door and they did a great install job on it and on time!!
Fantastic and very professional from start to finish. Great construction, great install, great sales team, great leadership…. Very well run business!! I will use them again for my doors in a few months. Highly recommend!!!!
Windows and door are very high quality. The installation crew members were professional, efficient, and courteous. We are very happy with the job Gilkey did for us.
Really amazing product and beautiful design! We love our new door!
Very friendly, responsive and professional sales and installers. And our door looks great and works great!
We used Gilkey to have our rear entry door and front door replaced. Love both of them. Brings in so much more light and the rear sliding door makes it so much easier to position the kitchen table. The front door is everything we imagined. Love it! Tom Bush did a great job helping us pick it out and Steven Long was great to work with for the install.
Great experience, salesperson was wonderful, very helpful in picking the right door, door was ready for installation weeks before scheduled, installers were great, door is very high quality and it is perfect
We had a French door replaced. Scheduling the completion and installation was a schedule issue for us and Gilkey delivered right on time. The installation was very quick and exceeded our expectations. I would definitely recommend Gilkey.
The sales person was professional and did not pressure to purchase. Installers were personable long time employees who were responsive to changing some caulking colors they used. One door that was installed was not the door we ordered. Gilkey reordered and installed a new door 5 weeks later. Second crew flipped two of my lock knobs around as requested. The Provia doors look very good.
The installers did an excellent job. My new door looks great and I'm very pleased without it.
Installed two sliding glass doors. Love the product, and Mike and Mike, our installers were great!
We just had our entry door installed yesterday. It was even more beautiful than what we expected. The installers were excellent, came on time, professional and got it done earlier than we thought. One is the big reasons we bought from Gilkey was their quality, pros and the warranty was the most extensive of the other companies we received bids from! Definitely will use them for other home projects!!
The men who worked on the installation did an outstanding job!! They were so professional, prompt, courteous, and I couldn't be happier!! I love my new Gilkey sliding glass door!!
We bought a new patio sliding door. From the initial contact for information to the completion of the installation they were truly professional. A big thank you to Jeff our sales guy with so much knowledge and info for taking us through the process. A big thank you also to our installers, John and Mark. Such pros and they did an excellent job. It was great to watch such pros at work. We're very happy with the product and service. We definitely recommend their products and services should you be in the market. Go Gilkey.
Love my new sliding glass doors. Very well made. The screen door was missing a handle but they quickly fixed that issue. The price was what was quoted by the salesperson. Easy to work with. Happy customer.
Gilkey replaced an old sliding patio door. Their staff was most helpful and accommodating. Everything went smoothly and quickly .. even during the quarantine! It was a pleasure to work with them and I strongly recommend them to anyone who needs a new patio door.
When we decided to replace our front entry door this spring we considered a number of companies, but we had a patio slider replaced with a Gilkey slider a number of years ago and it had been an excellent experience. We have needed to have the slider adjusted twice and both times Gilkey had service professionals at our home the next day who solved the problem. So, we decided to go with Gilkey again. Tom Bush was the sales representative who came to the house to give us an estimate. He took a great deal of time to help us select our door, the side light, the color and overall design. The door was installed this past week and we are very pleased with the door, the price and the installation.
I called the service department at Gilkey because it looked like the glass in one of my outside doors had lost the gas inside. Justin had the guys come out and take a look and they measured for a replacement. It took a few weeks for the glass to come in but they were able to come out quickly and install it. Doug the installation manager also stopped by to make sure things were right with the final install. Over all everything looks great and I would use Gilkey again.