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Excellent
Gilkey Window Company4.8
Based on 1103 reviews
Dennis Gesenhues
16 hours ago
Installers were professional and by all indications did a great job. Up to this time we are very satisfied
Response from the owner:Thank you for the fantastic feedback, Dennis! Providing top-tier workmanship at a reasonable price is exactly what we aim for at Gilkey. We're glad our installers delivered a professional experience and that you are happy with the results of your double pane window replacement. We truly appreciate your support of our Cincinnati team!
Professionalism from the beginning to the end. We were so comfortable with the Father and Son crew. The job is perfect. Thank you
Response from the owner:Thank you, Shirley! We're glad to hear you felt comfortable with our Father and Son crew and that you were happy with the job. Your feedback means a lot to us!
Darwin Drake
6 days ago
The experience with Gilkey Window was fantastic from start to finish. Starting with the sales consultation it was very professional and informative. They kept me informed all the way through the window production phase to installation. Corey installed my windows in half a day. Very thorough job and kept everything cleaned up nicely. I recommend this company highly….they make you feel like family!!
Response from the owner:Darwin, thank you for the fantastic 5-star review! We are thrilled to hear that your experience was seamless from the initial sales consultation all the way through production. Corey is an absolute professional, and we're glad he got your custom windows installed thoroughly and cleanly in just half a day. Treating our clients like family is exactly what we aim for, so your words mean a lot to the whole Louisville crew. Thank you for the high recommendation!
Anne Brown
7 days ago
Gilkey just finished the rest of my house with replacing all exterior doors new and windows. The quality of the product and the workmanship in the manufacturing and installation is superb. From the ordering to the completion, their communication is above and beyond!! I highly recommend this company!
Response from the owner:Anne, thank you so much for trusting us to finish the rest of your home with our windows and new exterior doors! There is no higher compliment than a customer welcoming us back for a second project. We take immense pride in both our manufacturing quality and the precision of our installers, so hearing that the workmanship was superb means the world to us. We're also thrilled that our team kept you well-informed from start to finish. Thank you for your high recommendation!
Sylvia Lynch
2 weeks ago
Very professional!
Response from the owner:Thank you, Sylvia! We appreciate your kind words about our professionalism.
David Meachum
2 weeks ago
The windows we ordered were absolutely gorgeous, the installers were very polite and professional. They installed both windows quickly and left everything clean and tidy. The entire process from the initial consultation to the final callback was spot on what we expected. We are so excited with our new windows that we are checking on getting more windows replaced by Gilkey window Company.
Many thanks and kudos to Kelly Lockman and the installation crew.
Well, we also got new windows in our kitchen, dining area and master bath. What an amazing difference they make, the view is awesome and even with the sun beating in on a 90 degree day you cannot feel any heat coming through the glass. Our last installer was Alex, a young man with great work ethic. He worked 12 hours to get all our windows installed in one day, and he worked for at least 10 of those hours alone. His attention to detail and desire for a perfect install is commendable. Thank you Alex for your dedication to your craft. Thanks to Gilkey for their fine products.
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Response from the owner:Thank you, David! We're glad to hear that you love the windows and that the installation went smoothly. Your kind words about our team, especially Kelly and the installation crew, are truly appreciated. Your feedback is very important us ! Enjoy your new GIlkey Windows!
William Owens
3 weeks ago
Gilkey is a great company to do business with, they installed a window 6 years ago and their were issues with the aluminum capping Gilkey came over and replaced it for no charge . Alex and his team member did a great job highly recommend the company.
Response from the owner:William, thank you for the 5-star review! We believe that the true measure of a company is how they stand behind their work years down the line. We’re so glad we could get that aluminum capping sorted out for you at no charge, even six years later! Alex and the team take a lot of pride in their craftsmanship, and we’re thrilled to hear you’re happy with the results. Thank you for your continued trust in Gilkey!
Michael Poynter
3 weeks ago
The installers did a great job and very clean went over the operation of windows work great.
Response from the owner:Thank you, Michael! We're glad to hear that the installers did a great job and that you're happy with the operation of your windows. Your feedback is appreciated!
Pam MacFarland
3 weeks ago
We love our windows. Installment was quick and left everything clean.
Response from the owner:Thank you, Pam! We're so glad to hear you love your windows and that the installation was quick and tidy.
Siti Kafrawi
3 weeks ago
We are very happy with our new windows! First I heard of Gilkey from my cousin who is an architect and had Gilkey replaced her windows. A second referral came from another friend so we decided to call Gilkey. Everyone at Gilkey since the inital appointment until the final installments have been nothing but helpful and professional. We are so glad that we went with Gilkey without having to be pressured to sign the contract. Tom from the Sales team was very helpful and insightful. Also when I visited the showroom, I got so much clarity as to which windows I should go with. Justin, Brian and his crew were very professional and quick in their process of measurement and installing the windows. They are so experienced (glad I listened that they would come in on a day that’s not raining and kept things dry) and completed the installation of all 19 windows within two and a half days. At the end, Brian was so helpful to show us all the different functionality of the different types of windows that we got. Now our house looks brand new and beautiful! Thank you Gilkey Windows!i
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Response from the owner:Thank you, Siti! We’re so pleased to hear that you’re happy with your new windows and had a positive experience with our team. It’s wonderful that Tom, Justin, and Brian could assist you throughout the process and help make your home beautiful. We appreciate your trust in us and your kind words! Thank you for the 5-Star review, your feedback is very important to us.
David Sunberg
3 weeks ago
The work was done well. Very professional in what needed to be done. Everything cleaned inside and out before he left. Will use Giley again.
Response from the owner:Thank you, David! We're glad to hear you were pleased with the professionalism and thoroughness of the work. We appreciate your support and look forward to serving you again!
Jeff
3 weeks ago
Excellent in all aspects as usual. We have used Gilkey 4 times now. Nothing but great service thru the entire process.
Response from the owner:Thank you, Jeff! We truly appreciate your continued trust in us and are glad to hear you have had great experiences with our service.
Cinda Miller
4 weeks ago
We love the rich looking windows. Also very happy with the slider window in the kitchen. We have oak framed window openings and they matched it so good . Here’s my slider window in the kitchen
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Response from the owner:Cinda, thank you for the 5-star review! We are so pleased to hear how much you love the look of your new windows. Matching a new window to existing oak-framed openings can be tricky, so we’re thrilled our team got it just right for you. That kitchen slider is a great choice! We appreciate the support and the photo—enjoy the new view!
jshollander
4 weeks ago
We had Gilkey replace windows and doors 20 years ago and had no issues. Thus we chose to go with them again in our new home. I like the way they stand behind their product. They were not the lowest cost.
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Response from the owner:Thank you for being a loyal Gilkey customer for over two decades! There is no higher compliment than having a client return to us when they move into a new home. We recognize that we aren’t the lowest-priced option, but we believe that the peace of mind that comes with a product that lasts 20+ years is well worth the investment. We are so glad to be working with you again—thank you for your continued trust!
R & B Bierly
4 weeks ago
So glad we chose Gilkey for our replacement windows. The salesman was great, knowledgeable and no pressuring. The installation was completed in two days and the installer worked tirelessly to get it done. There was a minor adjustment that needed to be done to four windows and Chris got that done in about 15 minutes. Everyone has been professional,polite and hardworking!
Response from the owner:Thank you, Ron & Brenda. We're so pleased to hear you had a positive experience with our team, from the knowledgeable salesman to the hardworking installer. Your satisfaction means a lot to us, and we appreciate you choosing Gilkey for your window replacement!
T Mason
4 weeks ago
After shopping other competitors windows, the quote process and the quality, we found that Gilkey was the superior product. Especially enjoyed working with Kelly our salesman, fun, good spirited person, helped educate you through the process and no pressure to buy. Once ordered, we were updated throughout the process of our order status which was nice and the crew was efficient and knocked out our purchase in 1.5 days. Alex & Paul installed the fiberglass casement windows and worked well as a team, polite and did a nice job overall. Highly recommended to go see Kelly and ask for Alex/Paul to install. Thank you
Response from the owner:Thank you, Todd! We're glad to hear about your positive experience with Kelly, Alex, and Paul. It's wonderful to know that you appreciated the quality of our product and the efficiency of our team. Your recommendation means a lot to us!
Donna Workman
4 weeks ago
I was on vacation when Cory came and installed my windows. He did a great job installing and cleaning up. My windows are wonderful. Thank you!
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Response from the owner:Thank you for the 5 -star review, Donna! We're glad to hear that Cory did a great job with your window installation and cleanup. Enjoy your wonderful new windows!
Robin Sweetman
1 month ago
This is the third house we have used Gilkey Windows. They are well made windows and installation was a breeze. They added at least an additional 20000 to the selling price of our old house and the warranty could be passed on to the next buyer
Response from the owner:Thank you, Robin! We appreciate your continued trust in Gilkey Windows and are glad to hear you had a smooth installation experience. It's great to know our windows added significant value to your home.
Mary Brierly
1 month ago
Expensive, but quality windows and staff
Response from the owner:Thank you, Mary, for your feedback! We're glad to hear you appreciate the quality of our windows and the efforts of our staff. Your support means a lot to us.
michael lynch
1 month ago
Excellent quotation and installation wormanship.
Response from the owner:Thank you, Michael! We're glad you appreciated the quotation and installation workmanship. Your feedback means a lot to us!
Leanne Nash
1 month ago
Dependable, knowledgeable, respectful and ensuring customer satisfaction are qualities that Gilkey provided to us.
Response from the owner:Thank you, Leanne! We're grateful for your kind words about Gilkey and are delighted to hear that you experienced dependable and respectful service. Your satisfaction means a lot to us!
Nick Kray
1 month ago
We just recently had our Gilkey windows installed and could not be happier. Fit function and quality are outstanding. The install crew were professional and experts at what they do. Definitely 5 stars plus. Thanks Gilkey for a great job. Pamela and Nick..
Response from the owner:Thank you, Nick! We're so glad to hear you're happy with your new Gilkey windows and that our installation crew made a positive impression.
Celeste Hopkins
1 month ago
Gilkey did a great job from start to finish. They explained their product fully, scheduled measurements and installation easily, and the installers were professional and efficient. We love our new front door and sidelights! Would definitely recommend.
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Response from the owner:Thank you, Celeste! We're glad to hear that you had a great experience with Gilkey and are loving your new front door and sidelights. Your recommendation means a lot to us!
Greg Ogle
1 month ago
Great service, looks awesome! Not cheep but you get what you pay for! These windows are 10 times better quality than my last ones!
Response from the owner:Thank you, Greg! We're glad to hear you loved the service and the quality of the windows. Your satisfaction means a lot to us!
Rusty Rueff
1 month ago
I just love Gilkey and the work they do. They are a great example of working with a local company.
Couldn’t be happier.
Response from the owner:Rusty, thank you so much for the 5-star shout-out! We love being your local choice for windows and doors. There’s a special level of care that comes with working with a local team, and we’re thrilled to hear that you couldn't be happier with our work. Your support means the world to the whole Louisville crew!
George Franklin
1 month ago
Chris, the technician not just got the screen that needed repairing, but he went around and checked the other screens They were in need of repair and took them as well, Unexpected and appreciated
Response from the owner:George, thank you for the 5-star review! We’re so glad Chris was able to help you out. Going the extra mile to check all your screens is exactly the kind of proactive service we strive to provide. It’s those unexpected touches that make a difference, and we’re happy we could save you a future trip! We appreciate your business and your kind words about our pricing.
Gwen Montgomery
1 month ago
I purchased windows from Gilkey in 2005 and my windows look as good today in 2026 as they did when installed. The window caulking, interior and exterior, has not cracked. In 2025 they replaced a window screen at no charge. I have never, in all my years of home ownership, received such service. They are the best .
Response from the owner:Thank you, Gwen, for your kind words! We're delighted to hear that your windows are still looking great and that our team has provided you with exceptional service over the years. Your satisfaction means a lot to us!
Wendy
2 months ago
Great salesman-Tom. Educated us and helped to identify more economical options since we were only replacing a few windows and a door. Install team showed up on time and did a good job with install. Would recommend.
Response from the owner:Thank you, Wendy! We're glad to hear Tom was able to assist you in finding the best options for your needs. It's great to know the install team delivered on time and did a good job. We appreciate your 5- star review!
Ken Wilson
2 months ago
Love our new windows.
Response from the owner:Ken, that’s great to hear—nothing better than loving the upgrade. New windows can make such a difference in comfort and look, so it’s awesome they’re hitting the mark. Appreciate you taking a moment to share!
Kim Carlin
2 months ago
From the initial consultation all the way through to final installation, Gilkey is top notch! Everyone was knowledgeable, friendly, meticulous in their work. There was never any pressure to purchase. We did our homework and in the end, opted for Gilkey due to the quality of products and their customer service. They aren’t the cheapest, but you get what you pay for! Brandon and Brittany installed for us and we couldn’t be happier!
Response from the owner:Thank you, Kim! We're glad to hear you had such a positive experience with our team, including Brandon and Brittany. Your satisfaction is our priority, and we appreciate your trust in our products and services.
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