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Gilkey Reviews

Gilkey Window Company, Inc.

3.8

Based on 21 reviews

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Gilkey Window Company

4.7

Based on 404 reviews

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Gilkey Window Company, Inc.

4.8

Based on 146 reviews

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Angela Ryan

These windows are top quality, they made such a huge difference for our air conditioning bill this last summer and to heating over the last winter.

Blake Lockman

Great windows with a great warranty!

S. Kelly Duch

From start to finish, I found the Gilkey Windows experience to be a great one. My Gilkey representative, Tom Bush was very helpful and really knew his product. There are a lot of windows out there, and I found that Gilkey Windows were the right ones for me.

Debra Headley

They were very professional. Showed up on time, installed the windows quickly. Did a good job. Made sure I knew how to work the windows and cleaned up inside and out. Very pleased with my new windows. Have already had compliments on them. Debra Headley

Russell Hicks

I could not be happier with my purchase. The whole process was so easy. The new windows improved the comfort zone of my home. Great job!!

Kirk Frye

The windows are very high quality well constructed from top grade materials material. The crew that installed them did an Outstanding job they knew exactly what to do and how to do it they cleaned up all the debris and went over how to operate the windows and the warranty could not have asked for a more professional job. I would highly recommend Gilkey to anyone having their windows replaced. ....

Maureen Dunn

Great customer service. Beautifully functional windows.

Sharon Bohannon

We had our screened in back porch updated with Gilkey windows and screens so that we can use the room year round. From start to finish they were professional and easy to work with. Mike and Steve did an excellent job of installation. They were friendly, professional, and courteous. They left our space clean and answered all our questions. We also have Gilkey windows. Great company to work with.

Michael Walker

Gilkey did a great job installing our windows. Installers was on time, friendly, professional

Allen Shepherd

The initiating sale was straightforward, no hype, and a reasonable price. The delivery and installation was timely and professional. We are happy with our Gilkey windows.

Mark Osborn

Gilkey windows are top quality.The installation crew did a great job and I consider myself to be a detail oriented.I would recommend Gilkey Windows.

Pam Barnes

We used Gilkey first at our lake cabin & could not have been more pleased with the outcome, the service, the installation. We even referred our lake neighbors who were just as thrilled. We had a seal break on a big picture window at our home....so we gave Gilkey a call before anyone else. There was no question when it came to a decision as Gilkey had the best price & we knew their quality of work. Again, we are very pleased with the outcome. You owe it to yourself to give them a call & compare. Gilkey is #1 in our book! Plus their warranty is the best!

Linda Drake

The windows are beautiful and installed perfectly and professionally. And very quickly. The outside color is matched perfectly. Tom Bush is a great asset to your company!

Dee Lind

Kelly Lockman, General Manager, Louisville, has been available to answer any questions I have had since I first met with him. He is very nice and has a positive personality, which I like. I have had 8 windows and a patio door installed and they are wonderful. In addition, my heating/cooling bill has been consistently lower since the installations. Justin in the service area is also great. I appreciate my experience with Gilkey Window Company.

Betty Meyers

From both gentlemen who came to give me estimates and measuring to the two young men who came to install the windows and door, it was first class service. Am very happy with them.

Tala Quinio

The windows look great. The installers did a very good, professional work.

Mary Key

Very nice sales person...not pushy...answers all questions truthfully....they stand behind their product and they let you finance the windows over a couple of years....which was really good for us.....i would recommend Gilkey Windows to everyone

Tom DeSpain

Kelly is my "go to" for replacement windows

Joe Miles

We replaced all the windows and several doors of our house and truly love the new windows and doors. It’s now middle of October and we have not turn on our furnace plus our AC unfit got a break from the hot summer. Noise level from outside was cut in half if not more. Qilkey was very efficient with the installation and we could not be more pleased with their service. Recommended Gilkey windows to all the family and friends.

Chris Zutterman

We are extremely pleased with our experience with Tom Bush and Gilkey Windows. I would encourage anyone looking to replace their windows to give Tom and Gilkey Windows an opportunity to earn your business. You I’ll not be disappointed.

Scottie Embry

Have now installed a front door, complete house windows and most recently a back door on the garage. Justin was great to work be with, never pushed us to purchase and we feel like he has become part of our family. Installers were quick and made very little mess. We are pleased with our purchase and would recommend Gulley for Windows and doors.

Richard Egger

The installers were very good and friendly. When they came across a problem, they quickly knew what to do. The only issue for me was not finishing on time. Three days is not long enough to replace 10 normal windows, 2 large bay windows and 2 sets of patio doors. The work was done very well and clean up was good. I highly recommend Gilkey.

Anthony Johnson

I am very happy I choose Gilkey Windows. The whole experience from start to finish has been great. Tom Bush was very helpful and informative. The sales approach was a thousand times better than all the other window companies I dealt with. I wasn't pressured to sign for that one day only deal that all the other companies hit you with. The installers were very professional and did a fantastic job. They listened and accommodated requests as well as answered any questions. I had all windows replaced in the house including glass block in the basement and I couldn't be happier with my choice. The whole house is so much quieter and I can't hear hurstbourne traffic anymore!!!

Jonathan Carey

We had all the windows in our home replaced back in March. We couldn't be more pleased! From our first consultation with Tom Bush through installation, Gilkey made us feel like family. He wasn't pushy, and answered all our questions to be sure we got exactly what we wanted. The windows look great, they are of the highest quality, and have already proven to increase the energy efficiency of our home. The installers were friendly and professional, and left their work spaces as clean as they found them. We're so happy with our purchase, and won't hesitate to call Gilkey for window and door needs in the future!

Linda Blackman

Very pleased with Gilkey windows. They do an excellent job of letting in the light but not the heat. Should see lower utility bills too.

Sharon Klump

We love our new basement windows. They are high quality and they look amazing.

Scott M

We are very pleased with our new windows. We had 19 windows installed. The installers did a fabulous job! We were very happy with everything. We can already tell a difference in how cool our home is after these new windows. They have made a huge difference. Every contact we have had with Gilkey from our salesman to the office in Cincinnati to the installers has been nothing but professional. We highly recommend them!!

Susan Finnegan

Gilkey designed my porch windows/door to meet my needs and provide a beautiful finished sunroom.They met all my requests. They were on time with work and finished on time, very professionally.The estimating, installation, and finishing touches are all very high quality.

patti warren

Wow! We love our Gilkey windows! They are so much better than the builder grade windows we had. The whole process was better than we expected and the whole team, including sales, installation and service were amazing and so easy to work with. Soon we will be purchasing doors from this company as well. That is how much we love Gilkey. We highly recommend!

Kathy Thompson

From sales to installation, I found Gilkey Window Co. a pleasure to work with. Everyone was on time for appointments and were professional in every way.After talking with other other window replacement companies, I selected Gilkey based on their reputation, how they answered my questions, and that they employ their own installers.90 days after installation I am still pleased with my decision!

Tyler Prather

Terrific service and an excellent job. They were in and out, and left no traces that they had been there at all other than the pristine windows they had left behind. Installers even helped straighten out a door for me while they were there. Were recommended to me, and I would recommend to everyone!

Cliff Kubek

Excellent windows. Excellent customer service. Repaired weather stripping on 15 year old windows for $100 service charge. What a deal. Now replacing an 18 year old patio door widow with small air leak on 20 year warranty! I can't say enough.

Louis Besten

Our installers did an awesome job installing our windows and patio door. Beautiful work, left the sight as they found it, and very professional.

Scott Grissom

I wanted to wait a couple weeks after my window install was completed before I reviewed. We had several window companies come and give us estimates for windows in our entire house which included two large bow windows in the front. The estimate from Gilkey came in right in line with a couple and a fair bit cheaper that two companies and the window that I was getting from Gilkey was a better product. Kelly Lockman, from Gilkey, helped us with choosing the right windows to replace the old bow windows in the front of the house, 100% improvement on curb appeal. Once the windows were manufactured we scheduled the install and off we went. I can not compliment the installation crew enough, my house is not the easiest house to work on with lots of ladder trips but they knocked out the work in 2 1/2 days, I was quite impressed.We have not received our first electricity bill yet with the windows installed but I will be surprised if there isn’t quite an energy savings and we have already noticed an increase in our comfort. 10/10 would go with Gilkey again if we move and require new windows or doors.

Pedro Dejesus

Installers very professional. Explained workingsof windows. Cleared and cleaned area after finishing.

David Staley

We are very pleased with the quality and service provided by Gilkey. We’d certainly recommend them to anyone interested in a professional, quality installation of doors and windows. Everyone was great to work with.

Debbie Mester

We had all the window in our home replaced with Gilkey windows 10-15 years ago and Gilkey has stayed true to all aspects of their warranty. A few years ago they replaced the screens for all of our windows promptly . Today Paul one of the service tech came to our home to fix a window spring. Paul was on time, very professional and fixed the problem quickly and efficiently. We have been very pleased with Gilkey windows and highly recommend!

Nancy Lesmeister

I am very satisfied with the new windows I purchased from Gilkey Window Company. Kelly did a great job of educating me during the sales call and Tom did a great job of getting my install scheduled when promised. Andrew and Nathan were my install team. They arrived on time and got right to work. They worked very efficiently, payed close attention to the details and cleaned up afterwards well. They had to come back to finish the the outside trim because it started raining, but they were back early the next morning and finished up quickly. What a huge difference the new windows have made! No more drafts, and very minimal noise from nearby I-71. I had Gilkey do two of my previous homes and their superior service and product had me call them again. I highly recommend Gilkey Window Company!!!!

debby flake

A little more expensive than other companies; however, the salesman, Tom Bush, knew the products and had a vision for my dilemma. I replaced a set of French doors leading to my deck with a standard size door and window. The other companies that came to give an estimate had no samples and were not able to do the project as I wanted, since their products are not custom made. Tom made my request a reality. Everything happened within the time frame he promised. When the two gentlemen came to install the new door and window, they were just as great as the salesman. I am so happy I decided to use Gilkey Windows. As an added bonus, my monthly electric bill has improved too. I would not hesitate to use Gilkey Windows in the future. Just had my front door and storm door installed on Jan. 14, 2021. It is beautiful and Steven Long was the best installer ever. Very precise with installation and very professional. He cleaned everything up before he left; you would never know he had been there. Excellent service, excellent employees.

Tom Schulte

Took 4 months due to the pandemic to get the door. Once a date and time were scheduled they let me know. The service had to be pushed back a week due to the key installer being ill and they did not want to risk it being a covid case which I appreciated but they arrived on time the day of the install and were very thorough and professional even took the time to look at our other door to see why it was not shutting properly without charge. Will definitely look to them for window replacement when time comes.

Pat Ellsworth

Love love love my new door. I feel so much safer. It is solid and the lock is so secure. The bonus is it’s beautiful too! The windows are a real upgrade. The salesman was very professional and felt like friend. Made follow up calls to be sure we were satisfied. No pressure. All the men doing the installations were also professional and respectful of our home. Happy with our choice of Gilkey!

Fred Thomas

Gilkey’s crew came out and did a wonderful job of removing the old doors and windows and installing the new. They were efficient, courteous, and cleaned everything up at the end. I am very pleased with their work and the quality of the products. Good installation is more than half the battle. In this case we have the best of both a quality installation and quality products!

Kate F

We ordered in September and installed in February. It was SO WORTH THE WAIT. Install very professional and we couldn’t be happier with the quality of the windows. You can’t beat a lifetime guarantee. They aren’t the cheapest window on the market but you get what you pay for. We immediately noticed a difference in how our home retains heat. We will be back!

Karen Glardon

Love our new windows and doors. From the first day we could tell a difference in the temperature in the back section of the house. The rooms were immediately warmer. The windows and doors are just beautiful. Our experience was great from the sales person we first spoke with to the installers who were very friendly. The installation was professionally done. The house is brighter and looks so much better.

Samuel homsher Sr

They arrived on time, they did a very good job very professional, I was told by the salesman they would have all four windows done in about four hours maybe a little more. Well the installers did the work and was out at 3 1/2 hours. They were very polite very professional very helpful. If I had to do it all over again I would definitely use Gilkey windows. A lot warmer because of the windows, all-around they did a great job so if you need windows I would give them some consideration. Have a good day God bless

Sharon McCaughan

We needed replacement windows and found good quality in Gilkey Windows for a reasonable price. Their showroom was convenient to our location and the employees courteous and friendly.

Janis LB

Used Gilkey for all windows and doors because of the installation and the quality doors. Best installers were John and Jeff. They went out of their way to be quiet because I was working on the phone. I never asked. They were just courteous and considerate. Love love my new patio door with internal shades. Brightened up the whole room!!

James Sowers

Gilkey installed our bay window 10 years ago and it is still going strong. Recently the crank handles finally gave out. Paul, the repair tech, came out and replaced them in 5 mins. He also was kind enough to give me some tips to maintain the window mechanics. Great company, great people!

Mark Schlafman

From the moment the sales guy showed up, to the installer coming back to pickup the remaining debris this company has great people. They provided a no hassle sales pitch (Brian), a top quality product at a reasonable price. Due to the pandemic the install was delayed, but it was communicated before I purchased the windows / rear doors. I also negotiated the price before purchasing, which I really don't like to do, but it was a decent amount of money to spend on 21 windows and 2 doors. The installers (Jeff, Jason, and Jason) were extremely nice, professional, helpful, and good at their job! They didn't cut any corners or make an excuses, they did a fabulous & quick job. After the install, they showed me how to clean, open, and lock the windows. They accepted two different forms of payment without any questions. Overall, I would highly recommend this company and their product to others who are looking to replace their windows or doors.

Bob Smaracko

Gilkey windows are the absolute best! They are competitively priced. Their customer service is awesome. Jeff and Justn installed my windows. Super friendly, efficient and patient with all of my questions.

Steve Morford

Gilkey Window Co. salesman was well informed and answered all our questions completely. A hands-on product demo (using a scale model) helped with our decision too. Costs very competitive. Time estimates and impact of COVID on their system for production/delivery/installation were realistic. Installation of 10 windows in our home took two skilled & experienced installers only one day. Installers called ahead for arrival time. Old window removal and new window installation was done very well. Installer attention to detail (squaring frame precisely for perfect window opening/closing and seal as well as silicone sealing inside and out) was really done quite satisfactorily. Altogether our experience (and about 2 weeks after install) with Gilkey Window Co. has been very pleasing.

Mike Sander

I bought a house 3 years ago that already had Gilkey Replacement Windows. Come to find out, they were installed in 1997. Well long story short, I have 3 windows that the tilting mechanism (Clips that lock the window in place) have broken off on one side. No problem for The Gilkey Window Company. Offered to send them out to me free of charge, I didn't even have to pay for shipping. Quality Company, will not hesitate to use them for all future window needs.

wtb927

We had a bay window installed. Delivery and installation were on time and the installers were also on time on the appointed day and time. The installation was very professionally accomplished by Charlie and Brent. There was a hole in one of the screens so it will be repaired and returned. The metal in between the glass was some what distorted and that will be replaced. This just a minor aesthetic rather than a functional matter. All in all, we have a beautiful new bay window.

Mark Wotawa

I would recommend Gilkey to anybody looking for window or door replacements for their home. I would recommend them for new window and door installations in a new build as well. Extremely professional, responsive, excellent quality and workmanship.

Gary Webb

Brian, our sales consultant worked with us previously on our purchase of Gilkey windows and we knew who to call for our Triple French Door. Brian, once again took the time to understand our requirements. No pressure sales. Reassured us regarding the install and the concerns we had. Genuinely cares about the customer. Was always there to return our calls and followed up on the install. Gilkey has quality products period.Installers Brent & Charlie exceeded my expectations and that’s coming from a perfectionist. Very professional, personable and organized. Respectful of house. Left house as they found it. Worked with us on our expectations. Would not hesitate to recommend them to another customer. We are happy with how the door looks but not surprised since Gilkey did our windows a few years ago as well (Ralph & Jeff window install team).With my original post, I missed the opportunity to thank Nathan who measured for our Triple French Door, a very critical step in a successful install.

Larry Rogg

Good price, great windows and doors and best service. I would recommend Gilkey to anybody. YOU CAN TRUST THEM!!!

Courtney Blessing

First time getting new windows and couldn't have asked for a better experience! Our salesperson Brian was fantastic to work with and never felt pressure. Always available for questions and help if needed. Our mighty team of 2 installers did a great job and cleaned up as they moved on and were a pleasure having around for 2 days. We had several companies come out to provide estimates and Gilkey was stress free. We are so happy with our decision and the outcome. Would definitely recommend!!

Lori Wiebell

Always a great experience with Gilkey! New door looks great! Installers were very knowledgeable and did an awesome job! We have now replaced all of our original doors and windows with them and glad we did!

Dwayne Beck

Very happy with our new door and windows. They look great. Sales and installation were both hassle free. I wouldn't hesitate to recommend them or use them again.

Clifford Canavera

I selected Gilkey to provide doors and windows for my home expansion/renovation project for their unbeatable quality & reasonable price. Kelly was excellent in getting me exactly what I needed. Brian & April did a perfect installation, both structurally and aesthetically. Excellent integration into the house project. I unconditionally recommend Gilkey Windows and the outstanding employees who represent them.

Bridget Moore

We just purchased new windows for our 30+ year old home. Everyone throughout the process; from Brian in sales to the installers; Justin, Mike, and Chad, was courteous, knowledgeable, and professional. We would recommend Gilkey to anyone!

Ronald Jacobs

Jason is a very personable sales person and did not pressure us. The installation went well. They were on time and very efficient. Kilkey windows and doors are well built and reasonably priced.

Kara White

Gilkey did a fabulous job! We were so pleased with both the windows and the installation process. The installers themselves were top notch. They were wonderful to have on property and took great care during set up, installation and clean up. The windows are fabulous and have cut down vastly on noise and improved insulation. Great quality and final appearance. Our point person, Kelly, was knowledgeable in what to suggest and I’m glad we took his advice on several changes he recommended. He made sure everything came together in an end product we are thrilled with. We would highly recommend Gilkey!

Rhonda Verbanic

Very satisfied with our new windows. Our installers were knowledgeable and professional. From the sales representative to the install I will recommend Gilkey to anyone wanting new windows.

Steven Powell

We had all (11) new windows custom replaced in our sunroom. We had 30+ year old wood casements, now have new casements laminated on both sides to match both inside & outside decor. The coil finish work on the outside was excellent as well. The installers were professional, clean, online & courteous. Everything was professional from the start with sales to install. I would highly recommend Gilkey Windows for a quality window project.

Julia Higgins

Love the new windows. The installers were great, efficient, and very respectful.

Rob Rickenbaugh

Needed a very large custom window replaced and went with the best. Beautiful window; professional, timely and efficient installation. They use the best materials and back with an incredible warranty.

Joan Woodward

I am very pleased to provide an outstanding review about my Gilkey window and door experience. I had a custom patio door with a transom window installed. My experience was positive from the scheduling of my sales appointment to meeting with Jason, the sales professional. He was professional, knowledgable, focused on a quality solution and offered a competitive price. After our appointment, he responded to my questions in a timely manner. Prior to installation, I was called to schedule my installation, and a reminder call was made prior to the installation date.I cannot write enough praise for my installation crew. Mike and Hoff were timely, neat and professional. They encountered a problem with the existing door frame being bowed when the removed the old door. It required a lot of time and creative problem solving to make sure the new door would fit. They built a new wood frame and encased it with a covering product - all done out of the back of their truck! It required an extra day of work and I was not asked to pay more. Fabulous finished product! The appearance and functionality absolutely added more to the value of my home than the cost. I highly recommend Gilkey!

Carl Krause

Once we ordered our new front windows, we knew it would take some time to manufacture them. They were done earlier than expected. When they called to set up an installation, it happened within the week. The installers were on time, kept the house very clean and the mess to a small location and actually put up plastic. They finished quickly and left ne mess inside or out. The trim they installed matched the rest of the house perfectly and looked fantastic. Could not be happier with the entire process.

Jordan Smallwood

They are friendly like a good neighbor not a pushy salesman!! They offered genuine recommendations/ suggestions that we were grateful for and from the beginning worked quickly to estimate and measure. Their estimate for install was correct and completed in a day! Our old windows SUCKED and each shattered glass everywhere, but the installer took the time to dillegintly sweep the carpets so no glass could be found for the wild toddler zipping around. Our windows are beautiful, were reasonably priced, and I highly recommend Gilkey!

JO ANN MACY

Gilkey stands by their products! No hassles. No hoops to jump thru. We bought a house that had Gilkey windows installed 15 years ago. Some of the seals on the windows had gone bad and the windows were cloudy. I called Gilkey of Louisville and made an appt with Paul for him to come see the windows in question. He arrived on time and was very professional. He ordered the replacement panes and a few weeks later he called to schedule the install. Again he arrived on time and was very professional. My old windows with new panes look like new. My old windows still look like new too! I don't see this kind of service very much these days. Thank you Gilkey for a good product at a reasonable price, an excellent (and usable) warranty, and excellent customer service

Ray Burniston

We purchased our condo approximately 2 years ago and have done several renovations but at the time left the windows off the list to save some cost. At the time Gilkey was not on the list of our Association approved windows. The condo still had the original aluminum frame single hung windows and 4-5 windows had the seals broken (foggy). During cold weather they would ice up and we could feel airflow from around the blinds.Once looking to finally upgrade the windows, Gilkey had been added as an option. We researched them online as well as visited their showroom. Our salesman was very knowledgable and professional in all our discussions. We were impressed to see a local company put out such a quality product. It was also nice to know that if we ever have an issue they are just down the road. After talking with and getting quotes from 3 window companies we are very pleased to have chosen Gilkey Window Company.They were installed in early January; probably not the best idea; but the installation guys were great. They done an incredible job on all the little details. They were also more than willing to discuss any concerns I had during the installation. They addressed any and all items I mentioned.Of course right after the installation the weather warmed up to and I was a little bummed to not get to fully test out the cold weather performance. If you're from the Midwest you know weather can change quickly and once again the cold weather hit. The windows performed just as I had hoped. No icing, air leaks, or even moisture on the inside. An unexpected performance aspect of these windows was reduction in sound level inside. We can typically always here some traffic from a highway not too far away. After the window installation my wife called me into one of the back rooms and said "just listen". Was incredible how quiet it was after the window replacement. Really happy we chose Gilkey for the job.Like any good review nothing is perfect and so it should be mentioned. Neither of these are necessarily pings against Gilkey. Remember that any high efficiency window replacement will likely take up more depth. Our windows were drywall finished into the aluminum frame and thus our custom blinds fit nicely inside the window casing. After the replacement there was only a little more than on inch of space left. Luckily this was enough to use our same blinds. The other issue is kind of in regards to the same thing as far as the drywall finishing around and into the windows. We have always had some drywall cracking even with the old windows as things shift between temperature seasons. So obviously be prepared to do a little drywall/paint touchup if you have a similar window setup to what we had. Window replacement is difficult and I thought the Gilkey crew did a great job in minimizing any touch up work.Thanks again for a great job and great product.

Nancy Wolterman

Very professional. The installation was quicker than I expected which was nice because I had no window coverings for a few days!

Sharon Rohrbach

I am so pleased with my door and windows! A major improvement to my home!! Justin and Chad were great!! Worked hard and at the end of the installation explained everything.

John Mathias

Gilkey provided a great experience all the way from when Brian came out to give us an estimate to Jeff and John who did the install. They delivered a superior product and I would recommend them to anyone who is looking for new windows. Great company with great employees.

Rex Wheatley

they had my windows lookin right cuh i got some jesus type stained glass on my BEDROOM WINDOW thats so cool (ps W employees especially the one with red hair that be sweeping and stuff)

Bobby Campbell

We are very pleased with our windows and the installation process. The room is much warmer. The windows are very nice looking, and match the others in our condo community. Would recommend Gilky for anyone needing windows.

John Westheimer

I can’t say enough nice things about Gilkey. The windows were perfect and the installation was excellent. The installers were polite and very neat and clean. It was 10 out of 10!!!!! The very best.

Bill Colwick

Our experience with the Gilkey Sales staff as well as their installation crew was excellent and well beyond expectations. Our windows arrived almost six weeks prior to the Gilkey promised date and the installation by Andrew and Jeremy could not have been handled any more professionally. The installation was spot-on and our new windows give us great pride when pointing them out to our family, neighbors, and friends. We will most certainly use Gilkey again when the need arises.Bill and Donna Colwick

Michael Hoffman

Installed our windows 15 years ago and were pleased with them, so we had them recently replace our sliding glass patio door. Had to wait about 4 months for installation, but it was worth it. Door was quickly and seamlessly replaced. Insulation is superior to previous one. Materials were good quality and the work was professionally and neatly done.

Bernard Parrish

From first contact I was impressed with Gilkey. There was no a high pressure presentation. The product and process were clearly explained. The price of the windows was highly competitive. The windows were installed a month ahead of the projected install date. A real pleasure dealing with Gilkey.

Rita Carraway

Nathan Kemiuenr arrived on time and was very professional. He explained everything that he did concerning the installation and what he was going to do for problem window I had. Nathan was very good at what he did and did a fantastic job.

Betsy Ruhe

Although it took several months longer than expected to get the windows, when they finally arrived they were installed professionally and we immediately felt warmer in our home.

Joann Perkins

We already had Gilkey windows in the back of our house for several years and needed new ones in the front to replace NuSash which have gone out of business. Our only thought was to use Gilkey. We didn’t call anyone else because we are very satisfied with the quality of Gilkey windows and their customer service. The windows were installed two days ago and we can already feel a difference in the bedroom temperature. I had to turn the furnace down so I could sleep comfortably. I highly recommend them!

Gayle Boller

Jason Ronnebaum, the sales consultant, was extremely helpful in picking out which windows were best for my house. I couldn't be happier with his suggestions, as I love the new windows! And Richard and Brian, the father/son installation team, did a wonderful job. I could tell they knew exactly what they were doing. They were very efficient and professional and they cleaned up everything before they left. I only replaced part of my windows this time, but if I need to do the rest of them, I hope to have Jason, Richard and Brian back. Thank you, Gilkey Windows, for only having the best people work for you.

Lynda Payne-Stikes

We had a great experience. Nathan Kemmerer and his team member were on time and on the job!They easily worked around all the commotion in the house that week (our daughter came in town for the week to meet her new grand nephew, and brought her Alaskan husky.) MyAmerican bully added to the mix; but your crew easily made friends and worked through it all.Cleaned up afterwards, even repaired a loose gutter they came across while working on the upper windows. I will have no problem recommending your company and your crew.

Karen E

Our salesman Matt was very professional and honest. The install crew was great and we couldn’t be any happier with all of our new windows !

Connie Brown

After more than 10 years I still love my Gilkey windows. I would totally buy them all over again. Very rarely do I ever have an issue but if I do their service technician Paul is wonderful. Truly the way customer service was intended to be!

Lois Hardesty

We chose Gilkey for several reasons. Their salesman, Tom Bush, was a down to earth, no pressure salesman. We priced 3 window companies and Gilkey had the most reasonable price by far. We have an English Tudor style house and wanted to keep diamond grid windows on a front portion of the house. After speaking with multiple window companies, Gilkey was 1 of only 2 that could provide what we wanted. The only hang up was the delay in getting the windows. Between Covid-19 and the diamond grids there was a 90 day delay in getting the glass from the glass manufacturer at no fault of Gilkey. Their staff kept us fully informed along the way. They installed a total of 19 windows for us. Their installer, Anthony, and his crew were awesome. It took them 4 days to complete and properly install, insulate and wrap the windows. In all, it was worth the delay. Very happy with Gilkey and we would highly recommend.

Andrew Wofford Jr.

Very good company that provides excellent quality windows and skilled installers. Products are produced and installed per their schedule. I highly recommend this company

Angela Gordon

I ABSOLUTELY love my new windows and sliding glass door from GILKEY Windows. We're actual looking forward to comparing old electric bills with future ones.. I'd also like to give a big shout out to Nathan and Alex whom installed our new product. Both men were friendly, kind, and polite. They even took the time to answer any questions I had. I told my neighbor, who is waiting on her install date from GILKEY, that I hope she gets these two guys. I would recommend this company along with Nathan and Alex to anyone.

gerald breedlove

I always do my due diligence before choosing a company to do anything for me. It came down to Gilkey and one other company. I chose Gilkey because I felt comfortable with their warranty and the fact they don’t use contractors to do their installs. I have only had these windows for a few days, so I can’t say how they will perform when it turns cold. I can say I believe they will be fine and they have totally transformed the look of our home. If I were selling my home, the curb appeal would definitely be a wow factor. They look great. The installer, Brian took his time and made sure everything was done right. My salesman was Tom Bush and he explained everything to us about the windows and made the purchase easy. I would recommend Gilkey to anyone wanting a quality made window.Jerry

Cynthia Miner

Couldn’t be more pleased with our beautiful new windows. We had the entire house done, 16 windows. 3 installers showed up at 8 a.m, and were completely done and cleaned up by 4:30! Highly recommend Gilkey and tteam!

L J H

The entire process from the initial consultation to the installation of the windows was a pleasant experience. The sales consultant was cordial, and suggested a design that was very pleasing, and cost effective. Also, the installers were courteous, professional, and on schedule. Gilkey Windows Company exceeded my expectations.

Patty Pahler

Thank you Gilkey Window Company for providing me with outstanding customer service!!The process was very smooth and efficient. My installers were fantastic and my windows are just perfect!!

Gregg Schumann

The windows are very nice. I really have to praise the installers, Andrew and Junior. Their work was amazing. Every step was planned and precise. They really have window installation down to a perfect science. They were friendly but stayed focused on the work. They torn out 11 windows and installed new in just 7 hours and their work was perfect. I will admit, I am a “picky” customer and they exceeded my expectations. Thanks Gilkey for sending quality guys to my home. Gregg Schumann

roseanne blagg

Gilkey windows was awesome to work with from Jason our sales man to the 4 installers that worked on my patio. Everyone was kind, courteous and great to work with. I will definately recommend them to everyone.

christine maltbie

We bought windows for our whole house a few years ago and we're happy with our salesperson, the installation crew and the office staff. At the time we could not afford another patio door and later regretted not paying. Gilley quoted us slightly more a few yrs later but not as much as I thought but remembered they had done our whole house. We had to wait fir our door which we knew because of supply chain but were called within 48 hrs and set up for next day when it came in. Looks beautiful and workmanship was top notch. Would highly recommend.

The custom windows look beautiful in our home. The employees were on time completing the work within a couple of days. Steve returned a few weeks later to give me some pointers on how to tilt the windows in to clean them, it is a very easy process. Thanks Steve! and thanks to all the Gilkey employees and the manufacturers at Gilkey nice job! We are enjoying our new windows and will refer Gilkey Window company to our neighbors, family and friends if they are looking for a window company.

Sarah Gandert

The install crew was great. We have a very tricky door with a transom half round window included in the framing. My new door is beautiful and they did a fantastic job. They even installed a ring doorbell for me that I purchased separately.

Christoph Stave

Tom the salesman was straightforward and very informative and wrote up exactly what we wanted. We replaced three double hung windows with plate glass windows. Brian the installer was on-time, professional and meticulous and did a great job! He went above and beyond which you sometimes need to do in a 43 year old house. The new windows have brightened up our breakfast area and we can recommend Gilkey to everyone.

ALAN BREWER

Gilkey windows are excellent windows but after 20 years one of the balance mechanisms broke. Paul came out and assessed the situation, ordered the parts and fixed the issue. But what impressed me most was his professionalism, attention to detail, communication and timely manner. Very pleased with the product and service.

mike vaughn

Gilkey is a good company to do business with. Their products are of good quality and are durable. Their employees from the sales team to the installers are experienced at what the do and provide an excellent customer relationship. I have used this company for to replace windows and doors in my 90+ year old home as needed for 25 years. They have always provided a good service.

Butch Moore

High quality products and people from the sales to installer. All details of the products are explained in detail. Our installer, Nathan, took pride and attention to detail in his work for a first class job, all work blended with existing trim. We replaced all of our windows over ten years ago based on family member recommendations and there was no question who to call when it was time to replace our front entrance door. Highly recommend Gilkey Window Company.

Mark Spille

Compared to my first install experience, which was disasterous to say the least, Richard and Bryan did an outstanding job! They were very careful of maneuvering the large picture windows in place leaving minimal damage.The financing department was very flexible with me getting payment to them which was very appreciated. Really gave that small town feeling of trust and understanding.The only nit pick I have is that the screens are different from the other windows and the 2 light sliders appear to have changed style since the first batch of installs a few years ago, which is a bit distracting.

Melissa Conner

We did our homework with multiple window companies, and we returned to Gilkey showroom, spoke with the owner, and decided on Gilkey windows. They were very professional, from the ladies at the front desk, to Sales and showroom, to the final installation team. We are very pleased with the windows, and they ensured us that they will be available for any needs or concerns that may arise in the future. Beautiful Windows and local!

Timothy Brasington

Fantastic experience all the way through. The salesman was thourough , professional and answered all my questions . The installation was smooth and quick and left me with no mess at all and great windows . We highly recommend Gilkey !

Lisa Nutt

We had our first Gilkey windows installed over ten years ago in a sun room, and were so pleased we replaced the windows through out the house. We just had some of those replaced in the sunroom that had become cloudy. They look wonderful! April and Paul had the job complete in only a couple of hours and with the lifetime replacement warranty, the materials and labor was only $100. You can't beat Gilkey for quality and service.

Brook W

Chris E. is fantastic. He was punctual when coming to the house, was respectful of our property, and he was able to give us a quote rapidly. He did not put pressure on us to choose them immediately, and he was able to get us a great deal. The warranty with Gilkey speaks for itself, several of our family members have used them to install windows/doors, and we’re excited to have our job completed. Kudos to Chris for representing Gilkey so well!

Ronny Lakes

Hoss and Curly was the installers for Gilkey they were very professional, kind, and proficient installing our windows. They were on time and very pleasant when interacting with them. The did a wonderful job of installing our windows and cleaning up the area once they were done. Would highly recommend them.

Bill Espelage

Have great customer service. Even though we purchased our windows 5 years ago they are still there for minor maintenance.

Ike White

Gilkey was excellent from the first call to the final clean up. Quote was very fair compared to other quotes we received. We were given a timeframe for installation after purchase and it was met. The product installed changed our family room. Installation was a little longer than quoted but installers had to deal with very old big windows. Clean up was good, found 3 tiny pieces of glass. I have always heard Gilley window commercials on the radio and know I can say I highly recommend them.

Roy Brinkman

Excellent windows & installation.

Joe Bakes

Great company, everyone was very professional. The installers did an amazing job. The really took the time to make sure the windows were installed perfectly.

Carole Jayne

Love Gilkey windows, love that they are a local company and that they make the windows on-site at their factory in Ohio.

Mai Goff

The windows are beautiful and good quality.Bryan was the installer, he was very pleasant, professional and he did a wonderful job.The sale person,Tom, was not pushy.

deanna regruth

Removed three large windows and installed two sliding doors to replace windows

Allison Henderson

Tom was an amazing salesman who was helpful and quick to respond to all of my questions. He wasn't pushy like some of the other companies who came to quote me and there weren't any gimmicks about "If you commit today...". When I decided I was ready to move forward with Gilkey, I was still in contact frequently with Tom and I received text messages periodically to update me on the production and arrival of the windows.The installation team was just as wonderful as Tom. They were early both days, considerate of my home, and informative about their process and of the windows they were replacing for me. I HIGHLY recommend Gilkey and that you request Tom to help you get started.

Joe Spalding

Very pleased with Gilkey windows because they were able to match the outside and inside trim color. The installation crew did a great job. They were able to install the windows without having to remove any of the interior trim which prevented damage to wallpaper and drywall.

Scott Glassmeyer

For some reference it cost about $1200 per window. We got a typical size and medium quality for reference. Service was good. Timing took 4 months to install.

julie george

This is the second time we have uses Gilkey Windows, first for our home and now for our small business. Soon we hope to use them for door replacement. We were delighted with the beauty these windows brought to our home, as well as value. They create a bright, comfortable, quiet, and safe atmosphere. Plus they are a breeze to clean and they have have a great warranty. Tom, Kelly, Bryan, and April are a professional, knowledge, and skilled team that make window purchasing and installation an easy task. The installation and end product is outstanding. We are grateful to them and Mr. Gilkey's wonderful windows.

Danny Sideris

The best windows I've ever purchased , courteous employees very professional I highly recommend them

Josie Muterspaw

The whole process from beginning to end was a great experience. They did what they said they would do in the time frame they said and our windows look amazing! Thank you!

Shirley Turner

We are very happy with our sliding glass patio doors. Installers were courteous & informative..

Linda L.Flaherty

We ordered a new sliding door from Gilkey. It took a few months for it to be made. When the installers came we were impressed with their expertise in installation. Gordon & Bradley did a great job and the door looks great. We were impressed with how well they did their job, and the quality of the door is excellent. It was finished and caulked with precision. These guys really know their stuff. Thanks for a job well done.

Debra Silvers

Installers were prompt, courteous and did a great job installing the doors and giving us appropriate instructions and warranties and keys.

Shannon Hensley

Excellent service and installation. Great quality door. Friendly and professional.

Andrew Chapman

Professional company with great employees. Extremely professional and even called to let us know they would be about 15 minutes late due to traffic.Windows are great and helping to cut down our our energy costs and no longer hear as much outdoor noise.Use a local company that will respect you and your time. Sales team does not pressure you into sales.

Mary McCuen

I am very happy with the door, it looks great. Kelly with Gilkey provided assistance with guiding me to make the right decision. Brian, the installer, was awesome & very thorough. He took the time to do the job right!

Liz Smith

Love our new custom sliding doors to our back porch. Looks amazing. Still waiting for our screen doors that are on back order. Nathan and Alex (our installers) were great. Cleaned up everything before they left. Nathan even washed our ceiling fan that had 2+ years of dirt. Talk about treating us like family! They went above what we expected. Thank you for making our back porch into a Happy Place!

Louise Richmond

There is a non continuous 12" scratch on the center door, very visible, at eye level. Obviously not happy with the look but mainly concerned about the integrity of the glass/seal.

judy meyer

The door is beautiful and was a perfect fit. Installers were friendly and thorough - very knowledgeable. They took great care to be sure it fit just right and we are very pleased with Gilkey’s customer service. Our salesman even stopped by as they were finishing up which was totally unexpected. A quality organization that we will definitely use again.

Vickie Couch

I had a sliding glass door with mini blinds installed from Gilkey a few weeks ago and absolutely love it! It slides so effortlessly and the energy efficient glass along with the blinds do a great job blocking out the sun. Everyone from the salesman to the installers were very professional and nice to work with. It wasn't the cheapest quote I got but the quality is definitely top notch and I was very satisfied with the whole process. I would highly recommend Gilkey!

Paul Welz

We were very satisfied with the service we received. The installers arrived on time. They were professional and courteous and knew what they were doing. Our doors were installed without any problem and the installers cleaned up everything when they were finished. We are very happy with our new doors.

Michele Whitlock

Paul from Louisville did a great job repairing our Gilkey sliding door. He was prompt, professional and answered all my questions. Thanks Paul

john everett

I dealt with Tom Bush of Gilkey Windows and doors about installing a new door for us. Boy, did they deliver! I was kept in constant contact about when the door would be finished and delivered. They showed up on date we agreed upon and we’re right on time! Their installers we’re very professional and did an outstanding job! I highly recommend Gilkey!

Kathleen Nuss

We are so pleased with our new custom made back door. It started with our sales representative, Tom Bush. He explained everything perfectly and we designed the door to our specifications, colors & hardware. The wait time was long due to COVID and not being able to receive product supplies. Once the door arrived it was installed within a week. Nathan Kemmerer was our installation technician. He did an outstanding job of installing the new door.Everything was perfect and he removed all of the debris from the premises. Everything was left tidy and clean. He was the BEST !We are very pleased and would recommend Gilkey Windows to anyone looking for new doors.

greg porter

The installers were great the quality is outstanding built well love my new doors

C Slusher

Ordered new slider door and they did a great install job on it and on time!!

Stephen Finney

Fantastic and very professional from start to finish. Great construction, great install, great sales team, great leadership…. Very well run business!! I will use them again for my doors in a few months. Highly recommend!!!!

Barry Bien

Windows and door are very high quality. The installation crew members were professional, efficient, and courteous. We are very happy with the job Gilkey did for us.

Megan Taylor

Really amazing product and beautiful design! We love our new door!

Jackie Slaght

Very friendly, responsive and professional sales and installers. And our door looks great and works great!

Angie Wolff

We used Gilkey to have our rear entry door and front door replaced. Love both of them. Brings in so much more light and the rear sliding door makes it so much easier to position the kitchen table. The front door is everything we imagined. Love it! Tom Bush did a great job helping us pick it out and Steven Long was great to work with for the install.

Ken Bashford

Great experience, salesperson was wonderful, very helpful in picking the right door, door was ready for installation weeks before scheduled, installers were great, door is very high quality and it is perfect

Kay Sammons

The installers did an excellent job. My new door looks great and I'm very pleased without it.

Julie K

Love my new sliding glass doors. Very well made. The screen door was missing a handle but they quickly fixed that issue. The price was what was quoted by the salesperson. Easy to work with. Happy customer.

Marcia Lile

When we decided to replace our front entry door this spring we considered a number of companies, but we had a patio slider replaced with a Gilkey slider a number of years ago and it had been an excellent experience. We have needed to have the slider adjusted twice and both times Gilkey had service professionals at our home the next day who solved the problem. So, we decided to go with Gilkey again. Tom Bush was the sales representative who came to the house to give us an estimate. He took a great deal of time to help us select our door, the side light, the color and overall design. The door was installed this past week and we are very pleased with the door, the price and the installation.

Jason L

I called the service department at Gilkey because it looked like the glass in one of my outside doors had lost the gas inside. Justin had the guys come out and take a look and they measured for a replacement. It took a few weeks for the glass to come in but they were able to come out quickly and install it. Doug the installation manager also stopped by to make sure things were right with the final install. Over all everything looks great and I would use Gilkey again.

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