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Louise Richmond
Louise Richmond
15:40 10 May 22
There is a non continuous 12" scratch on the center door, very visible, at eye level. Obviously not happy with the look but mainly concerned about the integrity of the glass/seal.
L J H
L J H
04:12 10 May 22
The entire process from the initial consultation to the installation of the windows was a pleasant experience. The sales consultant was cordial, and suggested a design that was very pleasing, and cost effective. Also, the installers were courteous, professional, and on schedule. Gilkey Windows Company exceeded my expectations.
Cynthia Miner
Cynthia Miner
00:15 05 May 22
Couldn’t be more pleased with our beautiful new windows. We had the entire house done, 16 windows. 3 installers showed up at 8 a.m, and were completely done and cleaned up by 4:30! Highly recommend Gilkey and tteam!
gerald breedlove
gerald breedlove
11:45 03 May 22
I always do my due diligence before choosing a company to do anything for me. It came down to Gilkey and one other company. I chose Gilkey because I felt comfortable with their warranty and the fact they don’t use contractors to do their installs. I have only had these windows for a few days, so I can’t say how they will perform when it turns cold. I can say I believe they will be fine and they have totally transformed the look of our home. If I were selling my home, the curb appeal would definitely be a wow factor. They look great. The installer, Brian took his time and made sure everything was done right. My salesman was Tom Bush and he explained everything to us about the windows and made the purchase easy. I would recommend Gilkey to anyone wanting a quality made window.Jerry
Angela Gordon
Angela Gordon
15:29 21 Apr 22
I ABSOLUTELY love my new windows and sliding glass door from GILKEY Windows. We're actual looking forward to comparing old electric bills with future ones.. I'd also like to give a big shout out to Nathan and Alex whom installed our new product. Both men were friendly, kind, and polite. They even took the time to answer any questions I had. I told my neighbor, who is waiting on her install date from GILKEY, that I hope she gets these two guys. I would recommend this company along with Nathan and Alex to anyone.
Beverly Lauer
Beverly Lauer
16:08 11 Apr 22
I love my new Gilkey Windows!!! WOW.. The difference they make regarding noise from the outside as well as no more drafts throughout the house. Quality product!! The installers were friendly, knowledgeable and respectful of my house. Best investment I made in quite some time!!
Andrew Wofford Jr.
Andrew Wofford Jr.
20:41 06 Apr 22
Very good company that provides excellent quality windows and skilled installers. Products are produced and installed per their schedule. I highly recommend this company
Herb Eichen
Herb Eichen
20:37 05 Apr 22
Gilkey is a great company! The salesman, Bob Cohen, explained everything simply and showed clearly how Gilkey windows are better than Champion. Sherry in the office was easy to deal with too. The installers, Daniel and John, arrived right on time and did a tremendous job installing the doors and another crew did the windows, so the time to install everything was shortened. They cleaned up well, put our shades back up correctly and explained everything very clearly and did a perfect job!I cannot imagine any window company in the Tri-State area being better than Gilkey!
Lois Hardesty
Lois Hardesty
17:04 02 Apr 22
We chose Gilkey for several reasons. Their salesman, Tom Bush, was a down to earth, no pressure salesman. We priced 3 window companies and Gilkey had the most reasonable price by far. We have an English Tudor style house and wanted to keep diamond grid windows on a front portion of the house. After speaking with multiple window companies, Gilkey was 1 of only 2 that could provide what we wanted. The only hang up was the delay in getting the windows. Between Covid-19 and the diamond grids there was a 90 day delay in getting the glass from the glass manufacturer at no fault of Gilkey. Their staff kept us fully informed along the way. They installed a total of 19 windows for us. Their installer, Anthony, and his crew were awesome. It took them 4 days to complete and properly install, insulate and wrap the windows. In all, it was worth the delay. Very happy with Gilkey and we would highly recommend.
Connie Brown
Connie Brown
04:04 23 Mar 22
After more than 10 years I still love my Gilkey windows. I would totally buy them all over again. Very rarely do I ever have an issue but if I do their service technician Paul is wonderful. Truly the way customer service was intended to be!
Karen E
Karen E
18:59 15 Mar 22
Our salesman Matt was very professional and honest. The install crew was great and we couldn’t be any happier with all of our new windows !
Adam Benjamin
Adam Benjamin
22:04 07 Mar 22
Gilkey was great. I have nothing but great things to say about the salesman and installer!!
Deborah Sullivan
Deborah Sullivan
18:19 24 Feb 22
Due to materials taking much longer than anticipated installation took 9 months. Door designed was exactly what I wanted and finished project is wonderful.
Lynda Payne-Stikes
Lynda Payne-Stikes
00:07 24 Feb 22
We had a great experience. Nathan Kemmerer and his team member were on time and on the job!They easily worked around all the commotion in the house that week (our daughter came in town for the week to meet her new grand nephew, and brought her Alaskan husky.) MyAmerican bully added to the mix; but your crew easily made friends and worked through it all.Cleaned up afterwards, even repaired a loose gutter they came across while working on the upper windows. I will have no problem recommending your company and your crew.
Pierce Brown
Pierce Brown
21:48 23 Feb 22
Could not have asked for a better experience all the way around. From first appointment to install to clean up. A++!
Gayle Boller
Gayle Boller
20:07 23 Feb 22
Jason Ronnebaum, the sales consultant, was extremely helpful in picking out which windows were best for my house. I couldn't be happier with his suggestions, as I love the new windows! And Richard and Brian, the father/son installation team, did a wonderful job. I could tell they knew exactly what they were doing. They were very efficient and professional and they cleaned up everything before they left. I only replaced part of my windows this time, but if I need to do the rest of them, I hope to have Jason, Richard and Brian back. Thank you, Gilkey Windows, for only having the best people work for you.
Joann Perkins
Joann Perkins
22:18 16 Feb 22
We already had Gilkey windows in the back of our house for several years and needed new ones in the front to replace NuSash which have gone out of business. Our only thought was to use Gilkey. We didn’t call anyone else because we are very satisfied with the quality of Gilkey windows and their customer service. The windows were installed two days ago and we can already feel a difference in the bedroom temperature. I had to turn the furnace down so I could sleep comfortably. I highly recommend them!
Betsy Ruhe
Betsy Ruhe
18:58 16 Feb 22
Although it took several months longer than expected to get the windows, when they finally arrived they were installed professionally and we immediately felt warmer in our home.
Rita Carraway
Rita Carraway
23:20 15 Feb 22
Nathan Kemiuenr arrived on time and was very professional. He explained everything that he did concerning the installation and what he was going to do for problem window I had. Nathan was very good at what he did and did a fantastic job.
Jim M.
Jim M.
21:15 14 Feb 22
Gilkey always gives their customers exceptional service and products. Highly recommended.
Tammy K Baker
Tammy K Baker
20:06 14 Feb 22
Highly recommend Gilkey! Brad was very professional and knowledgeable during the sales process and not pushy at all. It took time to get the windows made but was well worth the wait. We had a very good experience with the”A” team of installers as well. Pleasantly surprised with productivity and with how well they cleaned up after themselves.

We will definitely have them back when we do the front side of the house
judy meyer
judy meyer
18:50 14 Feb 22
The door is beautiful and was a perfect fit. Installers were friendly and thorough - very knowledgeable. They took great care to be sure it fit just right and we are very pleased with Gilkey’s customer service. Our salesman even stopped by as they were finishing up which was totally unexpected. A quality organization that we will definitely use again.
Bernard Parrish
Bernard Parrish
17:30 12 Feb 22
From first contact I was impressed with Gilkey. There was no a high pressure presentation. The product and process were clearly explained. The price of the windows was highly competitive. The windows were installed a month ahead of the projected install date. A real pleasure dealing with Gilkey.
Mike Felerski
Mike Felerski
23:32 07 Feb 22
Very professional installation, courteous, and well made product. I would definitely recommend and utilize again in the future!
Sharon Gary
Sharon Gary
21:42 07 Feb 22
Couldn’t be happier with our new doors! From placing our order to the installation everything went so smoothly!
Ron Lee
Ron Lee
17:14 05 Feb 22
Excellent job. Professionally done. Neat, courteous and cleaned up afterwards.Maria T.
Michael Hoffman
Michael Hoffman
18:54 21 Jan 22
Installed our windows 15 years ago and were pleased with them, so we had them recently replace our sliding glass patio door. Had to wait about 4 months for installation, but it was worth it. Door was quickly and seamlessly replaced. Insulation is superior to previous one. Materials were good quality and the work was professionally and neatly done.
Vickie Couch
Vickie Couch
20:14 14 Jan 22
I had a sliding glass door with mini blinds installed from Gilkey a few weeks ago and absolutely love it! It slides so effortlessly and the energy efficient glass along with the blinds do a great job blocking out the sun. Everyone from the salesman to the installers were very professional and nice to work with. It wasn't the cheapest quote I got but the quality is definitely top notch and I was very satisfied with the whole process. I would highly recommend Gilkey!
Paul Welz
Paul Welz
18:44 12 Jan 22
We were very satisfied with the service we received. The installers arrived on time. They were professional and courteous and knew what they were doing. Our doors were installed without any problem and the installers cleaned up everything when they were finished. We are very happy with our new doors.
Bill Colwick
Bill Colwick
20:56 11 Jan 22
Our experience with the Gilkey Sales staff as well as their installation crew was excellent and well beyond expectations. Our windows arrived almost six weeks prior to the Gilkey promised date and the installation by Andrew and Jeremy could not have been handled any more professionally. The installation was spot-on and our new windows give us great pride when pointing them out to our family, neighbors, and friends. We will most certainly use Gilkey again when the need arises.Bill and Donna Colwick
Lynn Rudolph
Lynn Rudolph
13:55 04 Jan 22
Took a little longer than expected for our doors to be ready but they look and operate great and the installer were very professional and very careful with the installation.
John Westheimer
John Westheimer
17:26 30 Dec 21
I can’t say enough nice things about Gilkey. The windows were perfect and the installation was excellent. The installers were polite and very neat and clean. It was 10 out of 10!!!!! The very best.
Michele Whitlock
Michele Whitlock
20:04 28 Dec 21
Paul from Louisville did a great job repairing our Gilkey sliding door. He was prompt, professional and answered all my questions. Thanks Paul
john everett
john everett
19:04 13 Dec 21
I dealt with Tom Bush of Gilkey Windows and doors about installing a new door for us. Boy, did they deliver! I was kept in constant contact about when the door would be finished and delivered. They showed up on date we agreed upon and we’re right on time! Their installers we’re very professional and did an outstanding job! I highly recommend Gilkey!
Kathleen Nuss
Kathleen Nuss
13:32 01 Dec 21
We are so pleased with our new custom made back door. It started with our sales representative, Tom Bush. He explained everything perfectly and we designed the door to our specifications, colors & hardware. The wait time was long due to COVID and not being able to receive product supplies. Once the door arrived it was installed within a week. Nathan Kemmerer was our installation technician. He did an outstanding job of installing the new door.Everything was perfect and he removed all of the debris from the premises. Everything was left tidy and clean. He was the BEST !We are very pleased and would recommend Gilkey Windows to anyone looking for new doors.
Bobby Campbell
Bobby Campbell
23:44 29 Nov 21
We are very pleased with our windows and the installation process. The room is much warmer. The windows are very nice looking, and match the others in our condo community. Would recommend Gilky for anyone needing windows.
George Theros
George Theros
14:44 27 Nov 21
Great Windows & Slider. Very pleased. Even a noticeable quiet as a result. More to come! Thanks Team Gilkey!
Charles sandlin
Charles sandlin
15:23 16 Nov 21
Good company with the best products at a reasonable price , installation people are the best I have ever seen, can’t go wrong with Gilkey Window Co.
Jim Friedman
Jim Friedman
21:05 11 Nov 21
Excellent service and quality. Courteous and knowledgeable people.
Priscilla Hayes
Priscilla Hayes
20:01 29 Oct 21
Great experience and service from the salesman, Brad, to the installers, Richard and Brian. Already notice the room temperature difference in my sewing room. Superior product
Rex Wheatley
Rex Wheatley
20:58 22 Oct 21
they had my windows lookin right cuh i got some jesus type stained glass on my BEDROOM WINDOW thats so cool (ps W employees especially the one with red hair that be sweeping and stuff)
John Mathias
John Mathias
15:28 19 Oct 21
Gilkey provided a great experience all the way from when Brian came out to give us an estimate to Jeff and John who did the install. They delivered a superior product and I would recommend them to anyone who is looking for new windows. Great company with great employees.
Ryan Lindy
Ryan Lindy
14:55 18 Oct 21
The Sales Rep, Jeff Bass, was phenomenal at my consultation. Unfortunately, I won’t be able to use Gilkey for my basement Windows due to the size but I still wanted to leave a positive review for the company. Jeff and the lady who scheduled my free consultation were professional, honest, friendly and Jeff was right on time.As a Sales Rep myself, I could quickly spot out that Jeff was an honest and great Sales Rep and he represents his company very well.
Mark McCarty
Mark McCarty
15:34 13 Oct 21
Excellent attention to detail. Utilized service group to fix minor issue. Met the commitment of the window and door order. Used gilkey windows to replace all my home windows and have been very satisfied. Recommend to all.
Sharon Rohrbach
Sharon Rohrbach
19:08 28 Sep 21
I am so pleased with my door and windows! A major improvement to my home!! Justin and Chad were great!! Worked hard and at the end of the installation explained everything.
Nancy Wolterman
Nancy Wolterman
13:45 20 Sep 21
Very professional. The installation was quicker than I expected which was nice because I had no window coverings for a few days!
Michele Isik
Michele Isik
13:43 20 Sep 21
Amazing customer service! Proactive, on time, nice people from sales, phone customer service, and to installers. I will highly recommend this company.
Ray Burniston
Ray Burniston
10:09 14 Sep 21
We purchased our condo approximately 2 years ago and have done several renovations but at the time left the windows off the list to save some cost. At the time Gilkey was not on the list of our Association approved windows. The condo still had the original aluminum frame single hung windows and 4-5 windows had the seals broken (foggy). During cold weather they would ice up and we could feel airflow from around the blinds.Once looking to finally upgrade the windows, Gilkey had been added as an option. We researched them online as well as visited their showroom. Our salesman was very knowledgable and professional in all our discussions. We were impressed to see a local company put out such a quality product. It was also nice to know that if we ever have an issue they are just down the road. After talking with and getting quotes from 3 window companies we are very pleased to have chosen Gilkey Window Company.They were installed in early January; probably not the best idea; but the installation guys were great. They done an incredible job on all the little details. They were also more than willing to discuss any concerns I had during the installation. They addressed any and all items I mentioned.Of course right after the installation the weather warmed up to and I was a little bummed to not get to fully test out the cold weather performance. If you're from the Midwest you know weather can change quickly and once again the cold weather hit. The windows performed just as I had hoped. No icing, air leaks, or even moisture on the inside. An unexpected performance aspect of these windows was reduction in sound level inside. We can typically always here some traffic from a highway not too far away. After the window installation my wife called me into one of the back rooms and said "just listen". Was incredible how quiet it was after the window replacement. Really happy we chose Gilkey for the job.Like any good review nothing is perfect and so it should be mentioned. Neither of these are necessarily pings against Gilkey. Remember that any high efficiency window replacement will likely take up more depth. Our windows were drywall finished into the aluminum frame and thus our custom blinds fit nicely inside the window casing. After the replacement there was only a little more than on inch of space left. Luckily this was enough to use our same blinds. The other issue is kind of in regards to the same thing as far as the drywall finishing around and into the windows. We have always had some drywall cracking even with the old windows as things shift between temperature seasons. So obviously be prepared to do a little drywall/paint touchup if you have a similar window setup to what we had. Window replacement is difficult and I thought the Gilkey crew did a great job in minimizing any touch up work.Thanks again for a great job and great product.
greg porter
greg porter
13:52 13 Sep 21
The installers were great the quality is outstanding built well love my new doors
C Slusher
C Slusher
00:04 31 Aug 21
Ordered new slider door and they did a great install job on it and on time!!
Stephen Finney
Stephen Finney
19:21 24 Aug 21
Fantastic and very professional from start to finish. Great construction, great install, great sales team, great leadership…. Very well run business!! I will use them again for my doors in a few months. Highly recommend!!!!
JO ANN MACY
JO ANN MACY
16:10 24 Aug 21
Gilkey stands by their products! No hassles. No hoops to jump thru. We bought a house that had Gilkey windows installed 15 years ago. Some of the seals on the windows had gone bad and the windows were cloudy. I called Gilkey of Louisville and made an appt with Paul for him to come see the windows in question. He arrived on time and was very professional. He ordered the replacement panes and a few weeks later he called to schedule the install. Again he arrived on time and was very professional. My old windows with new panes look like new. My old windows still look like new too! I don't see this kind of service very much these days. Thank you Gilkey for a good product at a reasonable price, an excellent (and usable) warranty, and excellent customer service
Jordan Smallwood
Jordan Smallwood
01:30 24 Aug 21
They are friendly like a good neighbor not a pushy salesman!! They offered genuine recommendations/ suggestions that we were grateful for and from the beginning worked quickly to estimate and measure. Their estimate for install was correct and completed in a day! Our old windows SUCKED and each shattered glass everywhere, but the installer took the time to dillegintly sweep the carpets so no glass could be found for the wild toddler zipping around. Our windows are beautiful, were reasonably priced, and I highly recommend Gilkey!
Bill Staub
Bill Staub
21:02 23 Aug 21
Great sales and the installers did an awsome job and kept the job site very clean. I will reccomend Gilkey Window company to everyone.
Pat Dour
Pat Dour
02:31 12 Aug 21
Gilkey offered a great product, sold by knowledgeable people, who explained the features and advantages available with their products. The installers were employees of Gilkey instead of contractors, which is a requirement in our opinion. The communication from ordering to the installation was great. The installation was smooth, professional, and efficient.
Carl Krause
Carl Krause
14:44 10 Aug 21
Once we ordered our new front windows, we knew it would take some time to manufacture them. They were done earlier than expected. When they called to set up an installation, it happened within the week. The installers were on time, kept the house very clean and the mess to a small location and actually put up plastic. They finished quickly and left ne mess inside or out. The trim they installed matched the rest of the house perfectly and looked fantastic. Could not be happier with the entire process.
Jerry Lipsky
Jerry Lipsky
23:37 09 Aug 21
They were absolutely awesome. From sales and especially instillation. Get company.
Jeff Pytlinski
Jeff Pytlinski
19:51 09 Aug 21
Gilkey was quick professional and did an amazing job.
Barry Bien
Barry Bien
19:48 09 Aug 21
Windows and door are very high quality. The installation crew members were professional, efficient, and courteous. We are very happy with the job Gilkey did for us.
Joan Woodward
Joan Woodward
19:09 06 Aug 21
I am very pleased to provide an outstanding review about my Gilkey window and door experience. I had a custom patio door with a transom window installed. My experience was positive from the scheduling of my sales appointment to meeting with Jason, the sales professional. He was professional, knowledgable, focused on a quality solution and offered a competitive price. After our appointment, he responded to my questions in a timely manner. Prior to installation, I was called to schedule my installation, and a reminder call was made prior to the installation date.I cannot write enough praise for my installation crew. Mike and Hoff were timely, neat and professional. They encountered a problem with the existing door frame being bowed when the removed the old door. It required a lot of time and creative problem solving to make sure the new door would fit. They built a new wood frame and encased it with a covering product - all done out of the back of their truck! It required an extra day of work and I was not asked to pay more. Fabulous finished product! The appearance and functionality absolutely added more to the value of my home than the cost. I highly recommend Gilkey!
Megan Taylor
Megan Taylor
23:27 31 Jul 21
Really amazing product and beautiful design! We love our new door!
Rob Rickenbaugh
Rob Rickenbaugh
12:06 30 Jul 21
Needed a very large custom window replaced and went with the best. Beautiful window; professional, timely and efficient installation. They use the best materials and back with an incredible warranty.
Julia Higgins
Julia Higgins
22:49 26 Jul 21
Love the new windows. The installers were great, efficient, and very respectful.
Kurt Greenlee
Kurt Greenlee
17:40 26 Jul 21
The installers we're professional I did a great job
Steven Powell
Steven Powell
18:52 23 Jul 21
We had all (11) new windows custom replaced in our sunroom. We had 30+ year old wood casements, now have new casements laminated on both sides to match both inside & outside decor. The coil finish work on the outside was excellent as well. The installers were professional, clean, online & courteous. Everything was professional from the start with sales to install. I would highly recommend Gilkey Windows for a quality window project.
Rhonda Verbanic
Rhonda Verbanic
17:19 23 Jul 21
Very satisfied with our new windows. Our installers were knowledgeable and professional. From the sales representative to the install I will recommend Gilkey to anyone wanting new windows.
Kara White
Kara White
17:09 13 Jul 21
Gilkey did a fabulous job! We were so pleased with both the windows and the installation process. The installers themselves were top notch. They were wonderful to have on property and took great care during set up, installation and clean up. The windows are fabulous and have cut down vastly on noise and improved insulation. Great quality and final appearance. Our point person, Kelly, was knowledgeable in what to suggest and I’m glad we took his advice on several changes he recommended. He made sure everything came together in an end product we are thrilled with. We would highly recommend Gilkey!
Ronald Jacobs
Ronald Jacobs
15:12 13 Jul 21
Jason is a very personable sales person and did not pressure us. The installation went well. They were on time and very efficient. Kilkey windows and doors are well built and reasonably priced.
Bridget Moore
Bridget Moore
16:53 07 Jul 21
We just purchased new windows for our 30+ year old home. Everyone throughout the process; from Brian in sales to the installers; Justin, Mike, and Chad, was courteous, knowledgeable, and professional. We would recommend Gilkey to anyone!
Clifford Canavera
Clifford Canavera
14:32 29 Jun 21
I selected Gilkey to provide doors and windows for my home expansion/renovation project for their unbeatable quality & reasonable price. Kelly was excellent in getting me exactly what I needed. Brian & April did a perfect installation, both structurally and aesthetically. Excellent integration into the house project. I unconditionally recommend Gilkey Windows and the outstanding employees who represent them.
Dwayne Beck
Dwayne Beck
22:29 28 Jun 21
Very happy with our new door and windows. They look great. Sales and installation were both hassle free. I wouldn't hesitate to recommend them or use them again.
Cecily shay
Cecily shay
13:54 24 Jun 21
The salesman was great, not pushy and made us fells comfortable with the large purchase. The installation team was also wonderful and did a beautiful job!
Lori Wiebell
Lori Wiebell
18:35 15 Jun 21
Always a great experience with Gilkey! New door looks great! Installers were very knowledgeable and did an awesome job! We have now replaced all of our original doors and windows with them and glad we did!
Terry PeltierSiemers
Terry PeltierSiemers
13:55 14 Jun 21
We just love our new kitchen windows. Everyone was so professional and easy to work with on this project. The installer was terrific- kudos to him for the excellent job!!!
darlene lewis
darlene lewis
15:50 09 Jun 21
Great job great installers— so conciderate
Jerry Mayo
Jerry Mayo
14:34 07 Jun 21
Bought my windows in 2008 and they look great and are amazingly energy efficient. I had to have a minor repair to a window catch mechanism today. Paul showed up on time and was courteous, friendly and professional. He fixed the issue quickly. The warranty on the windows is excellent, even after 13 years. I only had to pay a service call fee. This is a great company with professional friendly employees. I highly recommend. Thanks Gilkey
Jerry Mayo
Jackie Slaght
Jackie Slaght
17:53 02 Jun 21
Very friendly, responsive and professional sales and installers. And our door looks great and works great!
Nash Amy
Nash Amy
02:19 28 May 21
My wife and I are very happy we used Gilkey! No pressure or hassle though the whole process and the best customer service. Our Gilkey team was knowledgeable, professional and very efficient. We would gladly use Gilkey agin in any future homes!
Courtney Blessing
Courtney Blessing
18:14 27 May 21
First time getting new windows and couldn't have asked for a better experience! Our salesperson Brian was fantastic to work with and never felt pressure. Always available for questions and help if needed. Our mighty team of 2 installers did a great job and cleaned up as they moved on and were a pleasure having around for 2 days. We had several companies come out to provide estimates and Gilkey was stress free. We are so happy with our decision and the outcome. Would definitely recommend!!
Larry Rogg
Larry Rogg
23:21 19 May 21
Good price, great windows and doors and best service. I would recommend Gilkey to anybody. YOU CAN TRUST THEM!!!
Gary Webb
Gary Webb
14:09 18 May 21
Brian, our sales consultant worked with us previously on our purchase of Gilkey windows and we knew who to call for our Triple French Door. Brian, once again took the time to understand our requirements. No pressure sales. Reassured us regarding the install and the concerns we had. Genuinely cares about the customer. Was always there to return our calls and followed up on the install. Gilkey has quality products period.Installers Brent & Charlie exceeded my expectations and that’s coming from a perfectionist. Very professional, personable and organized. Respectful of house. Left house as they found it. Worked with us on our expectations. Would not hesitate to recommend them to another customer. We are happy with how the door looks but not surprised since Gilkey did our windows a few years ago as well (Ralph & Jeff window install team).With my original post, I missed the opportunity to thank Nathan who measured for our Triple French Door, a very critical step in a successful install.
Mark Wotawa
Mark Wotawa
13:37 18 May 21
I would recommend Gilkey to anybody looking for window or door replacements for their home. I would recommend them for new window and door installations in a new build as well. Extremely professional, responsive, excellent quality and workmanship.
Anna Reising
Anna Reising
22:44 15 May 21
Our new Gilkey windows look great.The installers, Jeff and Bob, did a great job. Very professional and organized. They finished in a timely manner, and cleaned up everything.
wtb927
wtb927
21:01 12 May 21
We had a bay window installed. Delivery and installation were on time and the installers were also on time on the appointed day and time. The installation was very professionally accomplished by Charlie and Brent. There was a hole in one of the screens so it will be repaired and returned. The metal in between the glass was some what distorted and that will be replaced. This just a minor aesthetic rather than a functional matter. All in all, we have a beautiful new bay window.
Mike Sander
Mike Sander
16:34 07 May 21
I bought a house 3 years ago that already had Gilkey Replacement Windows. Come to find out, they were installed in 1997. Well long story short, I have 3 windows that the tilting mechanism (Clips that lock the window in place) have broken off on one side. No problem for The Gilkey Window Company. Offered to send them out to me free of charge, I didn't even have to pay for shipping. Quality Company, will not hesitate to use them for all future window needs.
Bonnie Heim Weissmann
Bonnie Heim Weissmann
22:51 06 May 21
The crew was wonderful! The took care and put all our new windows in! They were mindful
Of our pets! Beat the rain! They are so nice noise level less. I bet we won’t hear the cicadas as bad this year!
Steve Morford
Steve Morford
13:53 14 Apr 21
Gilkey Window Co. salesman was well informed and answered all our questions completely. A hands-on product demo (using a scale model) helped with our decision too. Costs very competitive. Time estimates and impact of COVID on their system for production/delivery/installation were realistic. Installation of 10 windows in our home took two skilled & experienced installers only one day. Installers called ahead for arrival time. Old window removal and new window installation was done very well. Installer attention to detail (squaring frame precisely for perfect window opening/closing and seal as well as silicone sealing inside and out) was really done quite satisfactorily. Altogether our experience (and about 2 weeks after install) with Gilkey Window Co. has been very pleasing.
Bob Smaracko
Bob Smaracko
16:47 12 Apr 21
Gilkey windows are the absolute best! They are competitively priced. Their customer service is awesome. Jeff and Justn installed my windows. Super friendly, efficient and patient with all of my questions.
Jayne K. Tierney
Jayne K. Tierney
15:36 08 Apr 21
We LOVE our new windows! Everyone and everything was done with the outmost professionalism! We can’t believe we waited so long to do something so important to our home! Kudos to the Gilkey Window Company team!
Mark Schlafman
Mark Schlafman
15:54 01 Apr 21
From the moment the sales guy showed up, to the installer coming back to pickup the remaining debris this company has great people. They provided a no hassle sales pitch (Brian), a top quality product at a reasonable price. Due to the pandemic the install was delayed, but it was communicated before I purchased the windows / rear doors. I also negotiated the price before purchasing, which I really don't like to do, but it was a decent amount of money to spend on 21 windows and 2 doors. The installers (Jeff, Jason, and Jason) were extremely nice, professional, helpful, and good at their job! They didn't cut any corners or make an excuses, they did a fabulous & quick job. After the install, they showed me how to clean, open, and lock the windows. They accepted two different forms of payment without any questions. Overall, I would highly recommend this company and their product to others who are looking to replace their windows or doors.
James Sowers
James Sowers
01:01 27 Mar 21
Gilkey installed our bay window 10 years ago and it is still going strong. Recently the crank handles finally gave out. Paul, the repair tech, came out and replaced them in 5 mins. He also was kind enough to give me some tips to maintain the window mechanics. Great company, great people!
Janis LB
Janis LB
00:15 24 Mar 21
Used Gilkey for all windows and doors because of the installation and the quality doors. Best installers were John and Jeff. They went out of their way to be quiet because I was working on the phone. I never asked. They were just courteous and considerate. Love love my new patio door with internal shades. Brightened up the whole room!!
Mark Ingoglia
Mark Ingoglia
16:51 16 Mar 21
We just had New Windows installed, 15 in all and a Sliding Door to the deck... The difference with the new windows both inside and out is amazing. Kudos to our installers, Jason & Jeff who were on time and did a Bang Up Job! Thank You Gilkey....
Fran & Mark Ingoglia
Florence, KY
Mark Ingoglia
Mark Ingoglia
16:31 16 Mar 21
We just had our New Windows installed a few days ago, 15 Windows and a Sliding Deck Door... They are just Beautiful, what a difference they make... Kudos to both our installers, Jason & Jeff who were on time and did a bang up job, plus they just were really nice guys! Thank you Gilkey!Fran & Mark IngogliaFlorence, KY
Sharon McCaughan
Sharon McCaughan
15:29 14 Mar 21
We needed replacement windows and found good quality in Gilkey Windows for a reasonable price. Their showroom was convenient to our location and the employees courteous and friendly.
Samuel homsher Sr
Samuel homsher Sr
14:22 02 Mar 21
They arrived on time, they did a very good job very professional, I was told by the salesman they would have all four windows done in about four hours maybe a little more. Well the installers did the work and was out at 3 1/2 hours. They were very polite very professional very helpful. If I had to do it all over again I would definitely use Gilkey windows. A lot warmer because of the windows, all-around they did a great job so if you need windows I would give them some consideration. Have a good day God bless
Angie Wolff
Angie Wolff
19:03 28 Feb 21
We used Gilkey to have our rear entry door and front door replaced. Love both of them. Brings in so much more light and the rear sliding door makes it so much easier to position the kitchen table. The front door is everything we imagined. Love it! Tom Bush did a great job helping us pick it out and Steven Long was great to work with for the install.
Ken Bashford
Ken Bashford
00:15 24 Feb 21
Great experience, salesperson was wonderful, very helpful in picking the right door, door was ready for installation weeks before scheduled, installers were great, door is very high quality and it is perfect
Karen Glardon
Karen Glardon
14:57 17 Feb 21
Love our new windows and doors. From the first day we could tell a difference in the temperature in the back section of the house. The rooms were immediately warmer. The windows and doors are just beautiful. Our experience was great from the sales person we first spoke with to the installers who were very friendly. The installation was professionally done. The house is brighter and looks so much better.
Brenda Bridwell
Brenda Bridwell
00:47 10 Feb 21
Told us up front that our order would take 12-14 weeks and it pretty much was !
They called us that they were in and got us in the next day !!!!!!!!!
The installers were very nice and knew exactly what they were doing, resulting in fast installation!
Would recommend highly
Sharon Rohrbach
Sharon Rohrbach
21:54 08 Feb 21
The whole process with buying a new patio door was great from start to finish!! Very happy with our door!!
Kate F
Kate F
21:36 08 Feb 21
We ordered in September and installed in February. It was SO WORTH THE WAIT. Install very professional and we couldn’t be happier with the quality of the windows. You can’t beat a lifetime guarantee. They aren’t the cheapest window on the market but you get what you pay for. We immediately noticed a difference in how our home retains heat. We will be back!
Linda Partin
Linda Partin
19:42 08 Feb 21
I highly recommend this company. They call & keep you informed about your product. When it was ready they were installed the next day but very professional men. They cleaned up everything when they were done. We are doing the rest of our house with them
Paula McIntosh
Paula McIntosh
22:23 04 Feb 21
Windows look great. Installers were very professional and did a good job cleaning up. Very satisfied with Gilkey.
Fred Thomas
Fred Thomas
00:19 03 Feb 21
Gilkey’s crew came out and did a wonderful job of removing the old doors and windows and installing the new. They were efficient, courteous, and cleaned everything up at the end. I am very pleased with their work and the quality of the products. Good installation is more than half the battle. In this case we have the best of both a quality installation and quality products!
Pat Ellsworth
Pat Ellsworth
15:59 01 Feb 21
Love love love my new door. I feel so much safer. It is solid and the lock is so secure. The bonus is it’s beautiful too! The windows are a real upgrade. The salesman was very professional and felt like friend. Made follow up calls to be sure we were satisfied. No pressure. All the men doing the installations were also professional and respectful of our home. Happy with our choice of Gilkey!
Tom Schulte
Tom Schulte
00:55 30 Jan 21
Took 4 months due to the pandemic to get the door. Once a date and time were scheduled they let me know. The service had to be pushed back a week due to the key installer being ill and they did not want to risk it being a covid case which I appreciated but they arrived on time the day of the install and were very thorough and professional even took the time to look at our other door to see why it was not shutting properly without charge. Will definitely look to them for window replacement when time comes.
Mary Horvath
Mary Horvath
00:42 27 Jan 21
I just put 3 new windows in my bedrooms on the second floor. I am very happy with the product. I wish that I would of used them for all of my new windows.
debby flake
debby flake
17:53 18 Jan 21
A little more expensive than other companies; however, the salesman, Tom Bush, knew the products and had a vision for my dilemma. I replaced a set of French doors leading to my deck with a standard size door and window. The other companies that came to give an estimate had no samples and were not able to do the project as I wanted, since their products are not custom made. Tom made my request a reality. Everything happened within the time frame he promised. When the two gentlemen came to install the new door and window, they were just as great as the salesman. I am so happy I decided to use Gilkey Windows. As an added bonus, my monthly electric bill has improved too. I would not hesitate to use Gilkey Windows in the future. Just had my front door and storm door installed on Jan. 14, 2021. It is beautiful and Steven Long was the best installer ever. Very precise with installation and very professional. He cleaned everything up before he left; you would never know he had been there. Excellent service, excellent employees.
Chris Lightfield
Chris Lightfield
22:20 13 Jan 21
the product is excellent. i can't express how impressed i am with the installers. richard and his son did an amazingly good job. They were efficient and professional.
Brent Crank
Brent Crank
19:29 13 Jan 21
Loving my new Gilkey Windows! I also love that they are manufactured right here in Cincinnati. How great is it that we can support a local business and have the highest in quality windows! Great job Charlie and Brent on the install we couldn’t be happier!!!
Nancy Lesmeister
Nancy Lesmeister
17:39 12 Jan 21
I am very satisfied with the new windows I purchased from Gilkey Window Company. Kelly did a great job of educating me during the sales call and Tom did a great job of getting my install scheduled when promised. Andrew and Nathan were my install team. They arrived on time and got right to work. They worked very efficiently, payed close attention to the details and cleaned up afterwards well. They had to come back to finish the the outside trim because it started raining, but they were back early the next morning and finished up quickly. What a huge difference the new windows have made! No more drafts, and very minimal noise from nearby I-71. I had Gilkey do two of my previous homes and their superior service and product had me call them again. I highly recommend Gilkey Window Company!!!!
Michelle B
Michelle B
18:42 10 Jan 21
Their windows seem to be well made and highly rated. They were decently priced for the quality. And their salesperson was not a hard-sell person, which I appreciated. All of that is why I chose them. But two or more of their people screwed up our order. I had specifically asked them to make a window that would fit the window a/c unit that I already had. It was clearly specified on the order ! Yet on installation day, they showed up with a window that didn't match the specs ! They had to put in a new order to remake it. They came back over a month later to reinstall it. In the meantime, I had to buy an additional inefficient portable a/c unit that I didn't want, so that mom could have a/c. ... The following are updated comments to my original review. At first they didn't seem to care that this inconvenience was an issue when I called them about it. But after I called them out in this review, they did reimburse the cost of the additional portable a/c unit I had to buy. I gave them an additional star in my rating, now. But there is now an issue with one of the windows not sealing out the cold air which I need to address with them. Hence not a full 5 stars .
Gerald Koehn
Gerald Koehn
17:40 07 Jan 21
Curb appeal, warmer, clearer view, and brighter. Great job!!
Debbie Mester
Debbie Mester
16:25 05 Jan 21
We had all the window in our home replaced with Gilkey windows 10-15 years ago and Gilkey has stayed true to all aspects of their warranty. A few years ago they replaced the screens for all of our windows promptly . Today Paul one of the service tech came to our home to fix a window spring. Paul was on time, very professional and fixed the problem quickly and efficiently. We have been very pleased with Gilkey windows and highly recommend!
Jeff Trimmer
Jeff Trimmer
02:36 05 Jan 21
Gilkey was a great company to work with. From the sales meeting through the installation process all employees were responsive, friendly, and professional.The windows look great and they add so much more appeal to the home, inside and out.
David Staley
David Staley
20:30 21 Dec 20
We are very pleased with the quality and service provided by Gilkey. We’d certainly recommend them to anyone interested in a professional, quality installation of doors and windows. Everyone was great to work with.
Rick Hensley
Rick Hensley
15:09 21 Dec 20
We had a French door replaced. Scheduling the completion and installation was a schedule issue for us and Gilkey delivered right on time. The installation was very quick and exceeded our expectations. I would definitely recommend Gilkey.
GBB
GBB
23:01 19 Dec 20
The sales person was professional and did not pressure to purchase. Installers were personable long time employees who were responsive to changing some caulking colors they used. One door that was installed was not the door we ordered. Gilkey reordered and installed a new door 5 weeks later. Second crew flipped two of my lock knobs around as requested. The Provia doors look very good.
Daryl Caldemeyer
Daryl Caldemeyer
21:25 16 Dec 20
Clean and very efficient
Graham Crate
Graham Crate
14:38 10 Dec 20
Love the new windows. Installation team were really polite and professional
Pedro Dejesus
Pedro Dejesus
22:18 07 Dec 20
Installers very professional. Explained workingsof windows. Cleared and cleaned area after finishing.
Dave Snyder
Dave Snyder
18:25 07 Dec 20
Excellent products installed by very good Professionals.
Kay Sammons
Kay Sammons
18:01 07 Dec 20
The installers did an excellent job. My new door looks great and I'm very pleased without it.
Eric Richter
Eric Richter
13:53 05 Dec 20
Excellent job, the crew was very professional.They came in got the work done quickly, neatly, and did a top notch quality job. Windows look great. My house is much quieter, less drafty and looks fantastic from the outside. *****
Scott Grissom
Scott Grissom
18:26 02 Dec 20
I wanted to wait a couple weeks after my window install was completed before I reviewed. We had several window companies come and give us estimates for windows in our entire house which included two large bow windows in the front. The estimate from Gilkey came in right in line with a couple and a fair bit cheaper that two companies and the window that I was getting from Gilkey was a better product. Kelly Lockman, from Gilkey, helped us with choosing the right windows to replace the old bow windows in the front of the house, 100% improvement on curb appeal. Once the windows were manufactured we scheduled the install and off we went. I can not compliment the installation crew enough, my house is not the easiest house to work on with lots of ladder trips but they knocked out the work in 2 1/2 days, I was quite impressed.We have not received our first electricity bill yet with the windows installed but I will be surprised if there isn’t quite an energy savings and we have already noticed an increase in our comfort. 10/10 would go with Gilkey again if we move and require new windows or doors.
Rick Gaskin
Rick Gaskin
17:50 28 Nov 20
Great company with service above and beyond.
Louis Besten
Louis Besten
20:54 23 Nov 20
Our installers did an awesome job installing our windows and patio door. Beautiful work, left the sight as they found it, and very professional.
John Williams
John Williams
18:44 23 Nov 20
Gilkey Windows excels at offering a custom, locally made, and high quality product. I was also extremely satisfied with the installation crew that was able to work with me and our tenant for the install. Very pleased to have Gilkey Windows as our provider.
Joel Heuring
Joel Heuring
17:03 17 Nov 20
These people are tops: Product is pricier although the quality, service, and guarantee make it a best value. Six years ago I used them to replace all the ‘contractor grade’ windows and because they ARE the area’s best I used them again to replace a sliding glass door. Opens and closes with one finger, something out of the ordinary except for Gilkey.
Cliff Kubek
Cliff Kubek
18:13 15 Nov 20
Excellent windows. Excellent customer service. Repaired weather stripping on 15 year old windows for $100 service charge. What a deal. Now replacing an 18 year old patio door widow with small air leak on 20 year warranty! I can't say enough.
Ted Ripperger
Ted Ripperger
22:00 13 Nov 20
Installed two sliding glass doors. Love the product, and Mike and Mike, our installers were great!
Eileen Hall
Eileen Hall
19:49 11 Nov 20
We just had our entry door installed yesterday. It was even more beautiful than what we expected. The installers were excellent, came on time, professional and got it done earlier than we thought. One is the big reasons we bought from Gilkey was their quality, pros and the warranty was the most extensive of the other companies we received bids from! Definitely will use them for other home projects!!
Drew Tilow
Drew Tilow
17:53 09 Nov 20
Gilkey is the best in town. We have been very happy with the product and service they provide. They stand behind their work.
Melody Finch
Melody Finch
23:30 04 Nov 20
Was happy with the door installation & professionalism of the installers.
Nancy Padgett
Nancy Padgett
14:34 21 Oct 20
The men who worked on the installation did an outstanding job!! They were so professional, prompt, courteous, and I couldn't be happier!! I love my new Gilkey sliding glass door!!
West Bernard
West Bernard
21:36 08 Oct 20
We bought a new patio sliding door. From the initial contact for information to the completion of the installation they were truly professional. A big thank you to Jeff our sales guy with so much knowledge and info for taking us through the process. A big thank you also to our installers, John and Mark. Such pros and they did an excellent job. It was great to watch such pros at work. We're very happy with the product and service. We definitely recommend their products and services should you be in the market. Go Gilkey.
Arthur Kunath
Arthur Kunath
20:08 30 Sep 20
Excellent job!
Sweeties Mom
Sweeties Mom
17:25 30 Sep 20
What a fantastic company! We needed to replace an old door that was original to the house. We went to another company but they wouldn't give us the time of day. We went to Gilkey and spoke to Kevin about what we needed. He was wonderful! He provided advice and product knowledge. Whenever I had a question I would email Kevin and he would immediately respond and provided details. He was understanding and kind. He helped us create the perfect door. The installation team was amazing. They provided expert installation and were professional. The door is unbelievable, it is so beautiful! We will always use Gilkey whenever we need doors and windows. They provide quality products and superior customer service like no other company.
Tyler Prather
Tyler Prather
18:24 29 Sep 20
Terrific service and an excellent job. They were in and out, and left no traces that they had been there at all other than the pristine windows they had left behind. Installers even helped straighten out a door for me while they were there. Were recommended to me, and I would recommend to everyone!
Cindy Crawford
Cindy Crawford
17:55 17 Sep 20
Excellent product with competitive pricing. Installation was flawless. Extremely happy with whole experience.
Mimi Hart
Mimi Hart
15:28 17 Sep 20
Everyone was wonderful. On time, very pleasant and professional. My windows look amazing! So glad I chose Gilkey. They made the whole process so easy.
James Ikeler
James Ikeler
19:54 16 Sep 20
Great product, service, and complete team.
Kathy Thompson
Kathy Thompson
17:42 15 Sep 20
From sales to installation, I found Gilkey Window Co. a pleasure to work with. Everyone was on time for appointments and were professional in every way.After talking with other other window replacement companies, I selected Gilkey based on their reputation, how they answered my questions, and that they employ their own installers.90 days after installation I am still pleased with my decision!
Bill Frambes
Bill Frambes
15:55 14 Sep 20
We went with Gilkey on recommendations from friends. The ordering process with Jeff Bass went smoothly and the crew led by Justin Kamm did a fantastic job installing. So far we are very happy with our new windows and hope they keep the winter cold out better than our original windows.
Julie K
Julie K
16:43 10 Sep 20
Love my new sliding glass doors. Very well made. The screen door was missing a handle but they quickly fixed that issue. The price was what was quoted by the salesperson. Easy to work with. Happy customer.
patti warren
patti warren
14:17 07 Sep 20
Wow! We love our Gilkey windows! They are so much better than the builder grade windows we had. The whole process was better than we expected and the whole team, including sales, installation and service were amazing and so easy to work with. Soon we will be purchasing doors from this company as well. That is how much we love Gilkey. We highly recommend!
Susan Finnegan
Susan Finnegan
00:51 01 Sep 20
Gilkey designed my porch windows/door to meet my needs and provide a beautiful finished sunroom.They met all my requests. They were on time with work and finished on time, very professionally.The estimating, installation, and finishing touches are all very high quality.
Steven Usedom
Steven Usedom
15:05 29 Aug 20
Gulley Windows are the best investment that I made after I purchased a home 18 years ago. Easy open, easy clean. The installers were great and service continues to be good.
Christine O'Dea
Christine O'Dea
14:35 25 Aug 20
Our installers, Mark and John, we’re courteous, clean, and efficient. Would recommend Gilkey to friends and family.
Margaret Sugino
Margaret Sugino
15:27 09 Aug 20
Gilkey replaced an old sliding patio door. Their staff was most helpful and accommodating. Everything went smoothly and quickly .. even during the quarantine! It was a pleasure to work with them and I strongly recommend them to anyone who needs a new patio door.
Dianne Broermann
Dianne Broermann
17:49 06 Aug 20
The windows are a perfect fit and style. The installer very skilled, professional and personable. I felt very comfortable having him in my home
Mary S.
Mary S.
11:42 31 Jul 20
Enjoying our beautiful new windows! Installation crew was great - kept me informed each step of the way, were very professional & respectful in manner & speech, & project was very neat & orderly. They also vacuumed what little mess was made. Everything went smoothly & they even accommodated a last minute request! Highly recommend Gilkey!
Rose Sikorski
Rose Sikorski
13:14 12 Jul 20
excellent quality professional installationonly reason i didn’t give 5 stars is that there was absolutely no follow up- after a whole house window and multiple sliding door installation Gilkey never called for follow up 😕
Ann N David Lesko
Ann N David Lesko
12:21 12 Jul 20
Wonderful job and product! Brad the salesman gave us a fair deal and seemed to have a good understanding of what we wanted. The installers on the door and windows were efficient and professional. From Salesman, measuring, and installation they did everything they said they would. We have had strong winds and rain since installation and everything has held up.
Dana Skulan
Dana Skulan
23:36 10 Jul 20
Gilkey fixed problems cause by a previous window company and restored my confidence in the integrity of my house to be leak free. My new windows are secure, heavy duty, leak free and beautiful. They secured the window openings so that everything fit properly and I couldn’t be happier. Over time I’ll be replacing other windows with Gilkey windows!!
wilma B
wilma B
14:01 09 Jul 20
The team that came to do our install were very polite, very knowledgeable and on time. Cleaned up afterwards as well.
Scott M
Scott M
21:43 08 Jul 20
We are very pleased with our new windows. We had 19 windows installed. The installers did a fabulous job! We were very happy with everything. We can already tell a difference in how cool our home is after these new windows. They have made a huge difference. Every contact we have had with Gilkey from our salesman to the office in Cincinnati to the installers has been nothing but professional. We highly recommend them!!
Sharon Klump
Sharon Klump
18:03 08 Jul 20
We love our new basement windows. They are high quality and they look amazing.
Linda Blackman
Linda Blackman
16:53 21 Jun 20
Very pleased with Gilkey windows. They do an excellent job of letting in the light but not the heat. Should see lower utility bills too.
Don Iannelli
Don Iannelli
20:18 16 Jun 20
Very nice sliding door Installation went very well with clean, knowledgeable and proficient folks.
Benjamin Dillon
Benjamin Dillon
16:42 15 Jun 20
We had a great experience from the sales portion to install. We would definitely recommend to anyone looking for new windows or doors.
Marcia Lile
Marcia Lile
02:01 12 Jun 20
When we decided to replace our front entry door this spring we considered a number of companies, but we had a patio slider replaced with a Gilkey slider a number of years ago and it had been an excellent experience. We have needed to have the slider adjusted twice and both times Gilkey had service professionals at our home the next day who solved the problem. So, we decided to go with Gilkey again. Tom Bush was the sales representative who came to the house to give us an estimate. He took a great deal of time to help us select our door, the side light, the color and overall design. The door was installed this past week and we are very pleased with the door, the price and the installation.
Kathleen O'Toole Bragg
Kathleen O'Toole Bragg
23:28 22 May 20
Wonderful!! Thankful for our new beautiful windows!! Everyone was super professional and upfront with the price we were quoted.
Jonathan Carey
Jonathan Carey
22:04 19 May 20
We had all the windows in our home replaced back in March. We couldn't be more pleased! From our first consultation with Tom Bush through installation, Gilkey made us feel like family. He wasn't pushy, and answered all our questions to be sure we got exactly what we wanted. The windows look great, they are of the highest quality, and have already proven to increase the energy efficiency of our home. The installers were friendly and professional, and left their work spaces as clean as they found them. We're so happy with our purchase, and won't hesitate to call Gilkey for window and door needs in the future!
William Whitworth
William Whitworth
21:48 18 May 20
The installers were fantastic. They have the A team with Brain and Andrew. I cannot say enough about these two men. Respectful. Courteous. Polite.A trusted friend recommended Gilkey and gave me Kelly's number as a contact to Gilkey.Highly recommend Gilkey and I want the GIlkey family to give my personal thanks to my install team.!
David Schultz
David Schultz
20:57 08 May 20
Friendly service all the way from salesman, measurement and installation. The windows and balcony doors look fantastic.
Anthony Johnson
Anthony Johnson
21:54 24 Apr 20
I am very happy I choose Gilkey Windows. The whole experience from start to finish has been great. Tom Bush was very helpful and informative. The sales approach was a thousand times better than all the other window companies I dealt with. I wasn't pressured to sign for that one day only deal that all the other companies hit you with. The installers were very professional and did a fantastic job. They listened and accommodated requests as well as answered any questions. I had all windows replaced in the house including glass block in the basement and I couldn't be happier with my choice. The whole house is so much quieter and I can't hear hurstbourne traffic anymore!!!
Richard Egger
Richard Egger
21:03 07 Apr 20
The installers were very good and friendly. When they came across a problem, they quickly knew what to do. The only issue for me was not finishing on time. Three days is not long enough to replace 10 normal windows, 2 large bay windows and 2 sets of patio doors. The work was done very well and clean up was good. I highly recommend Gilkey.
George L. Ten Eyck
George L. Ten Eyck
13:35 18 Feb 20
Great windows and great service. No surprises.
Scottie Embry
Scottie Embry
21:58 08 Jan 20
Have now installed a front door, complete house windows and most recently a back door on the garage. Justin was great to work be with, never pushed us to purchase and we feel like he has become part of our family. Installers were quick and made very little mess. We are pleased with our purchase and would recommend Gulley for Windows and doors.
Chris Zutterman
Chris Zutterman
14:21 30 Nov 19
We are extremely pleased with our experience with Tom Bush and Gilkey Windows. I would encourage anyone looking to replace their windows to give Tom and Gilkey Windows an opportunity to earn your business. You I’ll not be disappointed.
Joe Miles
Joe Miles
15:55 16 Oct 19
We replaced all the windows and several doors of our house and truly love the new windows and doors. It’s now middle of October and we have not turn on our furnace plus our AC unfit got a break from the hot summer. Noise level from outside was cut in half if not more. Qilkey was very efficient with the installation and we could not be more pleased with their service. Recommended Gilkey windows to all the family and friends.
Tom DeSpain
Tom DeSpain
18:23 14 Oct 19
Kelly is my "go to" for replacement windows
Jeremy Soard
Jeremy Soard
14:56 08 Oct 19
They had quality products.
Mary Key
Mary Key
15:22 27 Aug 19
Very nice sales person...not pushy...answers all questions truthfully....they stand behind their product and they let you finance the windows over a couple of years....which was really good for us.....i would recommend Gilkey Windows to everyone
Tala Quinio
Tala Quinio
18:04 19 Aug 19
The windows look great. The installers did a very good, professional work.
Betty Meyers
Betty Meyers
05:24 18 Jun 19
From both gentlemen who came to give me estimates and measuring to the two young men who came to install the windows and door, it was first class service. Am very happy with them.
Tara Firman
Tara Firman
21:26 17 Jun 19
Their an excellent company here in Cincinnati
Dee Lind
Dee Lind
17:31 10 Jun 19
Kelly Lockman, General Manager, Louisville, has been available to answer any questions I have had since I first met with him. He is very nice and has a positive personality, which I like. I have had 8 windows and a patio door installed and they are wonderful. In addition, my heating/cooling bill has been consistently lower since the installations. Justin in the service area is also great. I appreciate my experience with Gilkey Window Company.
Linda Drake
Linda Drake
00:02 27 May 19
The windows are beautiful and installed perfectly and professionally. And very quickly. The outside color is matched perfectly. Tom Bush is a great asset to your company!
Jim Mcmahon
Jim Mcmahon
00:47 08 May 19
The installer was very efficient and knew what he was doing. Even working in the rain to get the job done
Marianne Gorby
Marianne Gorby
16:07 06 May 19
You will never second guess a decision to have Gilkey Windows. Simply the best.
Susan Burns
Susan Burns
15:28 10 Apr 19
I recommend their installers for 😊windows and the beautiful doors
Pam Barnes
Pam Barnes
22:14 08 Apr 19
We used Gilkey first at our lake cabin & could not have been more pleased with the outcome, the service, the installation. We even referred our lake neighbors who were just as thrilled. We had a seal break on a big picture window at our home....so we gave Gilkey a call before anyone else. There was no question when it came to a decision as Gilkey had the best price & we knew their quality of work. Again, we are very pleased with the outcome. You owe it to yourself to give them a call & compare. Gilkey is #1 in our book! Plus their warranty is the best!
Mark Osborn
Mark Osborn
19:15 01 Apr 19
Gilkey windows are top quality.The installation crew did a great job and I consider myself to be a detail oriented.I would recommend Gilkey Windows.
Lowell Ashby
Lowell Ashby
19:01 01 Apr 19
Product and installation excellent. Even better than expected.
George Nenni
George Nenni
16:32 02 Mar 19
Our back door was worn and needed replacing. We had heard of Gilkey’s strong reputation, but had not used them. Our job was quoted, measured and installed very quickly, everyone who came to our home was wonderful. We LOVE our new back door, highly recommended!
Thrilled with our new sliding patio door. Great product and gorgeous too. So happy we got the internal blinds...no cleaning and the dogs can’t mess them up! Installation crew did a fabulous job.
Teresa Knueven
Teresa Knueven
15:08 31 Jan 19
low key, straightforward sales staff, skilled installation, with everything on time and as promised. love our windows!
Allen Shepherd
Allen Shepherd
02:45 16 Jan 19
The initiating sale was straightforward, no hype, and a reasonable price. The delivery and installation was timely and professional. We are happy with our Gilkey windows.
James Sumpter
James Sumpter
14:10 08 Jan 19
Very friendly and knowledgeable nice product
Michael Walker
Michael Walker
04:29 18 Dec 18
Gilkey did a great job installing our windows. Installers was on time, friendly, professional
Ron E. Lawson
Ron E. Lawson
17:26 16 Nov 18
Our Gilkey Windows and Doors were installed in 2004 and we noticed a reduction in our heating and A/C right away.
But the recent, November 2018 ice storm with major power outages was a reminder.
We usually keep our heating around 72 degrees. Even after the power out for 20 hours..the temperature in the house did not go under 62 degrees.
The Gilkey Windows quality had a very positive affect in keeping the warm air in and the cold air out!

Thank you Gilkey Windows and Doors!
James Decker
James Decker
20:19 12 Nov 18
Good experience from start to finish. Knowledgeable sales rep and great installation of a good product.
Sharon Bohannon
Sharon Bohannon
19:40 07 Nov 18
We had our screened in back porch updated with Gilkey windows and screens so that we can use the room year round. From start to finish they were professional and easy to work with. Mike and Steve did an excellent job of installation. They were friendly, professional, and courteous. They left our space clean and answered all our questions. We also have Gilkey windows. Great company to work with.
Keith Mills
Keith Mills
16:51 05 Nov 18
We’ve used Gilkey a couple times over the last few years. Great work and professional salesman in Brian.
Definitely recommend.

KM
Stephen Casper
Stephen Casper
22:26 27 Oct 18
We had One awning window and 6 casement widows installed in our home. Very professional workmen and neat as well.
Dorothy Lewis
Dorothy Lewis
19:53 25 Oct 18
I am so impressed with this company. Not only do they have a top notch product, but also everyone is pleasant, knowledgeable, and professional. Our installers, Steve and Mike, were terrific.
Maureen Dunn
Maureen Dunn
23:54 22 Oct 18
Great customer service. Beautifully functional windows.
Truett Underwood
Truett Underwood
12:19 16 Oct 18
Gilkey has, in my opinion, the best product in the industry. More impressive is how customer centric they are. Hands down the best customer service from start to finish!
Leslie Isaacs
Leslie Isaacs
21:13 15 Oct 18
Everyone I worked with from sales to service to installation has been professional and pleasant.
Kirk Frye
Kirk Frye
21:08 15 Oct 18
The windows are very high quality well constructed from top grade materials material. The crew that installed them did an Outstanding job they knew exactly what to do and how to do it they cleaned up all the debris and went over how to operate the windows and the warranty could not have asked for a more professional job. I would highly recommend Gilkey to anyone having their windows replaced. ....
Jason L
Jason L
15:28 10 Oct 18
I called the service department at Gilkey because it looked like the glass in one of my outside doors had lost the gas inside. Justin had the guys come out and take a look and they measured for a replacement. It took a few weeks for the glass to come in but they were able to come out quickly and install it. Doug the installation manager also stopped by to make sure things were right with the final install. Over all everything looks great and I would use Gilkey again.
Russell Hicks
Russell Hicks
09:52 27 Sep 18
I could not be happier with my purchase. The whole process was so easy. The new windows improved the comfort zone of my home. Great job!!
Brenda Keeton
Brenda Keeton
14:30 06 Sep 18
We had a great experience with Gilkey when they installed our back patio door. Will be getting windows from them in the near future. Our salesman Kevin Hillebrand was great and the guy that installed our door was very professional and knew what he was going. Very pleased overall with our experience from start to finish.
Debra Headley
Debra Headley
22:54 04 Sep 18
They were very professional. Showed up on time, installed the windows quickly. Did a good job. Made sure I knew how to work the windows and cleaned up inside and out. Very pleased with my new windows. Have already had compliments on them. Debra Headley
Barbara Sliter
Barbara Sliter
13:16 01 Sep 18
From the sales rep to the installation crew, they were professional, listened to my concerns and delivered.
S. Kelly Duch
S. Kelly Duch
01:49 26 Aug 18
From start to finish, I found the Gilkey Windows experience to be a great one. My Gilkey representative, Tom Bush was very helpful and really knew his product. There are a lot of windows out there, and I found that Gilkey Windows were the right ones for me.
Vance Smith
Vance Smith
21:54 22 Aug 18
Great product, great price, great service
Blake Lockman
Blake Lockman
17:04 12 Aug 18
Great windows with a great warranty!
Stephanie Lockman
Stephanie Lockman
17:03 12 Aug 18
Great service and product. Couldn’t be happier.
Shelly
Shelly
02:54 10 Aug 18
5 star experience with Gilkey from estimate to installation. Tom Bush came to our home and spent several hours explaining options and answering many questions. Windows arrived within timeframe promised. Installation crew did an exceptional job. We couldn't be happier with the product and the customer service. We would recommend Gilkey to friends and family!
Dave Ziegler
Dave Ziegler
13:17 21 Apr 18
Basically fast, friendly and efficient service. I have all Gilkey windows in my home and I’m very satisfied with both the product and the service!
Jowee So Kho Ro
Jowee So Kho Ro
14:35 04 Apr 18
Great window company. I am really satisfied the outcome of the job. Good people and good company.
Terri M Carlton
Terri M Carlton
15:23 02 Apr 18
From start to finish I am very pleased with the purchase and installation of my new deck windows and door. This was not the easiest job since it was on a third floor walk-up, so carrying up the windows and door and then removing the debris was time consuming. All of this was done before the first snow fall! And I've notice the difference in how warm the room is now. Thank you
Cindy Antosh Repinski
Cindy Antosh Repinski
02:10 28 Mar 18
Great experience from start to finish. My salesman Neil was great. He was very personable . The whole company is both personal and professional. I love my new windows!
Lelizza Macasu Atilano
Lelizza Macasu Atilano
14:26 20 Oct 17
Very happy with my 20 windows, from Armando , our salesperson to the rest of the installation team , very professional, recommended to the rest of my family.
William Walters
William Walters
15:30 10 Oct 17
Great product and people.
Matt Walls
Matt Walls
16:12 29 Sep 17
I purchased Gilkey Windows for my home in 2000. We have been very happy with the windows to date. Last night, one of the upstairs windows was broken. I called their office and they were able to look up my file and order the panel I need. No cost to me. I have been and continue to be very happy with my window choice.
Patricia Ann Wiehe
Patricia Ann Wiehe
15:38 23 Aug 17
I had Gilkey Windows installed today in my condo and I am very pleased. The two installers Jeff and Steve were very professional. They showed me how to operate the windows and cleaned up all the mess. I would definitely recommend Gilkey Windows to everyone. Thank you....
William Swanton
William Swanton
15:49 20 Jun 17
I originally with Jeff from Gilley at the Sharonville show and setup an appointment to have him look at our casement wood windows. Jeff was very professional worked up a gave time to decided how wanted to move forward. We interviewed a couple of other companies and ultimately decided to go with locally owned Gilley Windows. The process was smooth remeasuring to installation and are very pleased with whole process. I would definitely give Gilley a call on future needs.
Robert Morgan
Robert Morgan
13:53 20 Jun 17
The salesman knew his products and suggested a fiberglass window that fit our house better than a vinyl window. The installers did a great job and cleaned up after them self daily. I was impressed with their pride in what the work looked like. I would purchase Gilley Windows again.
Angela Ryan
Angela Ryan
18:12 08 Oct 16
These windows are top quality, they made such a huge difference for our air conditioning bill this last summer and to heating over the last winter.
Steelersak Hayes
Steelersak Hayes
20:44 20 Jul 16
we loved the windows and the service was excellent. the time it took was surprising short and it has changed the whole house. thank you so much.
Judy Long Clark
Judy Long Clark
14:04 13 Jul 16
We have Gilkey windows in our home, Wanted new windows in our sunroom. Gilkey Co, came out , and was able to match windows with rest of home. Great group of people to have done this small job for our home. Justin S. set everything up on ordering, and making payment plan. Jeff and his crew, 2 days and the work was all done, 11 windows and no mess was left behind. Was a pleasure having the Gilkey Crew come and do all my window work for our home. Thanks!
Ned Fischer
Ned Fischer
12:41 12 Jul 16
Everyone takes their job seriously here. From the owner to installers, estimators, every person on this staff. Show up on time, work hard, finish in same day. We love these new Windows. Should have done it a long time ago.
John M. Tew
John M. Tew
12:40 12 Jul 16
Outstanding service and responsibility for our needs and concerns
Greg Crovetti
Greg Crovetti
20:00 25 Jan 16
Replaced all windows on first floor and will be using them again when I get to remodeling the upstairs as well.
April Haukebo
April Haukebo
02:25 08 Oct 14
The guys worked all day in the rain to install our new windows. They were polite gentlemen that did an excellent job even in the cool wet weather.
Robsr denkewalter
Robsr denkewalter
15:18 23 Sep 14
Excellent customer service plus they stand behind installations done years ago. Great organization
Next Reviewsjs_loader

Gilkey Reviews

These windows are top quality, they made such a huge difference for our air conditioning bill this last summer and to heating over the last winter.
Great windows with a great warranty!
From start to finish, I found the Gilkey Windows experience to be a great one. My Gilkey representative, Tom Bush was very helpful and really knew his product. There are a lot of windows out there, and I found that Gilkey Windows were the right ones for me.
They were very professional. Showed up on time, installed the windows quickly. Did a good job. Made sure I knew how to work the windows and cleaned up inside and out. Very pleased with my new windows. Have already had compliments on them. Debra Headley
I could not be happier with my purchase. The whole process was so easy. The new windows improved the comfort zone of my home. Great job!!
The windows are very high quality well constructed from top grade materials material. The crew that installed them did an Outstanding job they knew exactly what to do and how to do it they cleaned up all the debris and went over how to operate the windows and the warranty could not have asked for a more professional job. I would highly recommend Gilkey to anyone having their windows replaced. ....
Great customer service. Beautifully functional windows.
We had our screened in back porch updated with Gilkey windows and screens so that we can use the room year round. From start to finish they were professional and easy to work with. Mike and Steve did an excellent job of installation. They were friendly, professional, and courteous. They left our space clean and answered all our questions. We also have Gilkey windows. Great company to work with.
Gilkey did a great job installing our windows. Installers was on time, friendly, professional
The initiating sale was straightforward, no hype, and a reasonable price. The delivery and installation was timely and professional. We are happy with our Gilkey windows.
Gilkey windows are top quality.The installation crew did a great job and I consider myself to be a detail oriented.I would recommend Gilkey Windows.
We used Gilkey first at our lake cabin & could not have been more pleased with the outcome, the service, the installation. We even referred our lake neighbors who were just as thrilled. We had a seal break on a big picture window at our home....so we gave Gilkey a call before anyone else. There was no question when it came to a decision as Gilkey had the best price & we knew their quality of work. Again, we are very pleased with the outcome. You owe it to yourself to give them a call & compare. Gilkey is #1 in our book! Plus their warranty is the best!
The windows are beautiful and installed perfectly and professionally. And very quickly. The outside color is matched perfectly. Tom Bush is a great asset to your company!
Kelly Lockman, General Manager, Louisville, has been available to answer any questions I have had since I first met with him. He is very nice and has a positive personality, which I like. I have had 8 windows and a patio door installed and they are wonderful. In addition, my heating/cooling bill has been consistently lower since the installations. Justin in the service area is also great. I appreciate my experience with Gilkey Window Company.
From both gentlemen who came to give me estimates and measuring to the two young men who came to install the windows and door, it was first class service. Am very happy with them.
The windows look great. The installers did a very good, professional work.
Very nice sales person...not pushy...answers all questions truthfully....they stand behind their product and they let you finance the windows over a couple of years....which was really good for us.....i would recommend Gilkey Windows to everyone
Kelly is my "go to" for replacement windows
We replaced all the windows and several doors of our house and truly love the new windows and doors. It’s now middle of October and we have not turn on our furnace plus our AC unfit got a break from the hot summer. Noise level from outside was cut in half if not more. Qilkey was very efficient with the installation and we could not be more pleased with their service. Recommended Gilkey windows to all the family and friends.
We are extremely pleased with our experience with Tom Bush and Gilkey Windows. I would encourage anyone looking to replace their windows to give Tom and Gilkey Windows an opportunity to earn your business. You I’ll not be disappointed.
Have now installed a front door, complete house windows and most recently a back door on the garage. Justin was great to work be with, never pushed us to purchase and we feel like he has become part of our family. Installers were quick and made very little mess. We are pleased with our purchase and would recommend Gulley for Windows and doors.
The installers were very good and friendly. When they came across a problem, they quickly knew what to do. The only issue for me was not finishing on time. Three days is not long enough to replace 10 normal windows, 2 large bay windows and 2 sets of patio doors. The work was done very well and clean up was good. I highly recommend Gilkey.
I am very happy I choose Gilkey Windows. The whole experience from start to finish has been great. Tom Bush was very helpful and informative. The sales approach was a thousand times better than all the other window companies I dealt with. I wasn't pressured to sign for that one day only deal that all the other companies hit you with. The installers were very professional and did a fantastic job. They listened and accommodated requests as well as answered any questions. I had all windows replaced in the house including glass block in the basement and I couldn't be happier with my choice. The whole house is so much quieter and I can't hear hurstbourne traffic anymore!!!
We had all the windows in our home replaced back in March. We couldn't be more pleased! From our first consultation with Tom Bush through installation, Gilkey made us feel like family. He wasn't pushy, and answered all our questions to be sure we got exactly what we wanted. The windows look great, they are of the highest quality, and have already proven to increase the energy efficiency of our home. The installers were friendly and professional, and left their work spaces as clean as they found them. We're so happy with our purchase, and won't hesitate to call Gilkey for window and door needs in the future!
Very pleased with Gilkey windows. They do an excellent job of letting in the light but not the heat. Should see lower utility bills too.
We love our new basement windows. They are high quality and they look amazing.
We are very pleased with our new windows. We had 19 windows installed. The installers did a fabulous job! We were very happy with everything. We can already tell a difference in how cool our home is after these new windows. They have made a huge difference. Every contact we have had with Gilkey from our salesman to the office in Cincinnati to the installers has been nothing but professional. We highly recommend them!!
Gilkey designed my porch windows/door to meet my needs and provide a beautiful finished sunroom.They met all my requests. They were on time with work and finished on time, very professionally.The estimating, installation, and finishing touches are all very high quality.
Wow! We love our Gilkey windows! They are so much better than the builder grade windows we had. The whole process was better than we expected and the whole team, including sales, installation and service were amazing and so easy to work with. Soon we will be purchasing doors from this company as well. That is how much we love Gilkey. We highly recommend!
From sales to installation, I found Gilkey Window Co. a pleasure to work with. Everyone was on time for appointments and were professional in every way.After talking with other other window replacement companies, I selected Gilkey based on their reputation, how they answered my questions, and that they employ their own installers.90 days after installation I am still pleased with my decision!
Terrific service and an excellent job. They were in and out, and left no traces that they had been there at all other than the pristine windows they had left behind. Installers even helped straighten out a door for me while they were there. Were recommended to me, and I would recommend to everyone!
Excellent windows. Excellent customer service. Repaired weather stripping on 15 year old windows for $100 service charge. What a deal. Now replacing an 18 year old patio door widow with small air leak on 20 year warranty! I can't say enough.
Our installers did an awesome job installing our windows and patio door. Beautiful work, left the sight as they found it, and very professional.
I wanted to wait a couple weeks after my window install was completed before I reviewed. We had several window companies come and give us estimates for windows in our entire house which included two large bow windows in the front. The estimate from Gilkey came in right in line with a couple and a fair bit cheaper that two companies and the window that I was getting from Gilkey was a better product. Kelly Lockman, from Gilkey, helped us with choosing the right windows to replace the old bow windows in the front of the house, 100% improvement on curb appeal. Once the windows were manufactured we scheduled the install and off we went. I can not compliment the installation crew enough, my house is not the easiest house to work on with lots of ladder trips but they knocked out the work in 2 1/2 days, I was quite impressed.We have not received our first electricity bill yet with the windows installed but I will be surprised if there isn’t quite an energy savings and we have already noticed an increase in our comfort. 10/10 would go with Gilkey again if we move and require new windows or doors.
Installers very professional. Explained workingsof windows. Cleared and cleaned area after finishing.
We are very pleased with the quality and service provided by Gilkey. We’d certainly recommend them to anyone interested in a professional, quality installation of doors and windows. Everyone was great to work with.
We had all the window in our home replaced with Gilkey windows 10-15 years ago and Gilkey has stayed true to all aspects of their warranty. A few years ago they replaced the screens for all of our windows promptly . Today Paul one of the service tech came to our home to fix a window spring. Paul was on time, very professional and fixed the problem quickly and efficiently. We have been very pleased with Gilkey windows and highly recommend!
I am very satisfied with the new windows I purchased from Gilkey Window Company. Kelly did a great job of educating me during the sales call and Tom did a great job of getting my install scheduled when promised. Andrew and Nathan were my install team. They arrived on time and got right to work. They worked very efficiently, payed close attention to the details and cleaned up afterwards well. They had to come back to finish the the outside trim because it started raining, but they were back early the next morning and finished up quickly. What a huge difference the new windows have made! No more drafts, and very minimal noise from nearby I-71. I had Gilkey do two of my previous homes and their superior service and product had me call them again. I highly recommend Gilkey Window Company!!!!
A little more expensive than other companies; however, the salesman, Tom Bush, knew the products and had a vision for my dilemma. I replaced a set of French doors leading to my deck with a standard size door and window. The other companies that came to give an estimate had no samples and were not able to do the project as I wanted, since their products are not custom made. Tom made my request a reality. Everything happened within the time frame he promised. When the two gentlemen came to install the new door and window, they were just as great as the salesman. I am so happy I decided to use Gilkey Windows. As an added bonus, my monthly electric bill has improved too. I would not hesitate to use Gilkey Windows in the future. Just had my front door and storm door installed on Jan. 14, 2021. It is beautiful and Steven Long was the best installer ever. Very precise with installation and very professional. He cleaned everything up before he left; you would never know he had been there. Excellent service, excellent employees.
We ordered in September and installed in February. It was SO WORTH THE WAIT. Install very professional and we couldn’t be happier with the quality of the windows. You can’t beat a lifetime guarantee. They aren’t the cheapest window on the market but you get what you pay for. We immediately noticed a difference in how our home retains heat. We will be back!
Gilkey installed our bay window 10 years ago and it is still going strong. Recently the crank handles finally gave out. Paul, the repair tech, came out and replaced them in 5 mins. He also was kind enough to give me some tips to maintain the window mechanics. Great company, great people!
Gilkey Window Co. salesman was well informed and answered all our questions completely. A hands-on product demo (using a scale model) helped with our decision too. Costs very competitive. Time estimates and impact of COVID on their system for production/delivery/installation were realistic. Installation of 10 windows in our home took two skilled & experienced installers only one day. Installers called ahead for arrival time. Old window removal and new window installation was done very well. Installer attention to detail (squaring frame precisely for perfect window opening/closing and seal as well as silicone sealing inside and out) was really done quite satisfactorily. Altogether our experience (and about 2 weeks after install) with Gilkey Window Co. has been very pleasing.
Very happy with our new door and windows. They look great. Sales and installation were both hassle free. I wouldn't hesitate to recommend them or use them again.
I selected Gilkey to provide doors and windows for my home expansion/renovation project for their unbeatable quality & reasonable price. Kelly was excellent in getting me exactly what I needed. Brian & April did a perfect installation, both structurally and aesthetically. Excellent integration into the house project. I unconditionally recommend Gilkey Windows and the outstanding employees who represent them.
Gilkey did a fabulous job! We were so pleased with both the windows and the installation process. The installers themselves were top notch. They were wonderful to have on property and took great care during set up, installation and clean up. The windows are fabulous and have cut down vastly on noise and improved insulation. Great quality and final appearance. Our point person, Kelly, was knowledgeable in what to suggest and I’m glad we took his advice on several changes he recommended. He made sure everything came together in an end product we are thrilled with. We would highly recommend Gilkey!
Love the new windows. The installers were great, efficient, and very respectful.
Once we ordered our new front windows, we knew it would take some time to manufacture them. They were done earlier than expected. When they called to set up an installation, it happened within the week. The installers were on time, kept the house very clean and the mess to a small location and actually put up plastic. They finished quickly and left ne mess inside or out. The trim they installed matched the rest of the house perfectly and looked fantastic. Could not be happier with the entire process.
They are friendly like a good neighbor not a pushy salesman!! They offered genuine recommendations/ suggestions that we were grateful for and from the beginning worked quickly to estimate and measure. Their estimate for install was correct and completed in a day! Our old windows SUCKED and each shattered glass everywhere, but the installer took the time to dillegintly sweep the carpets so no glass could be found for the wild toddler zipping around. Our windows are beautiful, were reasonably priced, and I highly recommend Gilkey!
Gilkey stands by their products! No hassles. No hoops to jump thru. We bought a house that had Gilkey windows installed 15 years ago. Some of the seals on the windows had gone bad and the windows were cloudy. I called Gilkey of Louisville and made an appt with Paul for him to come see the windows in question. He arrived on time and was very professional. He ordered the replacement panes and a few weeks later he called to schedule the install. Again he arrived on time and was very professional. My old windows with new panes look like new. My old windows still look like new too! I don't see this kind of service very much these days. Thank you Gilkey for a good product at a reasonable price, an excellent (and usable) warranty, and excellent customer service
We purchased our condo approximately 2 years ago and have done several renovations but at the time left the windows off the list to save some cost. At the time Gilkey was not on the list of our Association approved windows. The condo still had the original aluminum frame single hung windows and 4-5 windows had the seals broken (foggy). During cold weather they would ice up and we could feel airflow from around the blinds.Once looking to finally upgrade the windows, Gilkey had been added as an option. We researched them online as well as visited their showroom. Our salesman was very knowledgable and professional in all our discussions. We were impressed to see a local company put out such a quality product. It was also nice to know that if we ever have an issue they are just down the road. After talking with and getting quotes from 3 window companies we are very pleased to have chosen Gilkey Window Company.They were installed in early January; probably not the best idea; but the installation guys were great. They done an incredible job on all the little details. They were also more than willing to discuss any concerns I had during the installation. They addressed any and all items I mentioned.Of course right after the installation the weather warmed up to and I was a little bummed to not get to fully test out the cold weather performance. If you're from the Midwest you know weather can change quickly and once again the cold weather hit. The windows performed just as I had hoped. No icing, air leaks, or even moisture on the inside. An unexpected performance aspect of these windows was reduction in sound level inside. We can typically always here some traffic from a highway not too far away. After the window installation my wife called me into one of the back rooms and said "just listen". Was incredible how quiet it was after the window replacement. Really happy we chose Gilkey for the job.Like any good review nothing is perfect and so it should be mentioned. Neither of these are necessarily pings against Gilkey. Remember that any high efficiency window replacement will likely take up more depth. Our windows were drywall finished into the aluminum frame and thus our custom blinds fit nicely inside the window casing. After the replacement there was only a little more than on inch of space left. Luckily this was enough to use our same blinds. The other issue is kind of in regards to the same thing as far as the drywall finishing around and into the windows. We have always had some drywall cracking even with the old windows as things shift between temperature seasons. So obviously be prepared to do a little drywall/paint touchup if you have a similar window setup to what we had. Window replacement is difficult and I thought the Gilkey crew did a great job in minimizing any touch up work.Thanks again for a great job and great product.
Very professional. The installation was quicker than I expected which was nice because I had no window coverings for a few days!
I am so pleased with my door and windows! A major improvement to my home!! Justin and Chad were great!! Worked hard and at the end of the installation explained everything.
Excellent attention to detail. Utilized service group to fix minor issue. Met the commitment of the window and door order. Used gilkey windows to replace all my home windows and have been very satisfied. Recommend to all.
Gilkey provided a great experience all the way from when Brian came out to give us an estimate to Jeff and John who did the install. They delivered a superior product and I would recommend them to anyone who is looking for new windows. Great company with great employees.
they had my windows lookin right cuh i got some jesus type stained glass on my BEDROOM WINDOW thats so cool (ps W employees especially the one with red hair that be sweeping and stuff)
We are very pleased with our windows and the installation process. The room is much warmer. The windows are very nice looking, and match the others in our condo community. Would recommend Gilky for anyone needing windows.
I can’t say enough nice things about Gilkey. The windows were perfect and the installation was excellent. The installers were polite and very neat and clean. It was 10 out of 10!!!!! The very best.
Our experience with the Gilkey Sales staff as well as their installation crew was excellent and well beyond expectations. Our windows arrived almost six weeks prior to the Gilkey promised date and the installation by Andrew and Jeremy could not have been handled any more professionally. The installation was spot-on and our new windows give us great pride when pointing them out to our family, neighbors, and friends. We will most certainly use Gilkey again when the need arises.Bill and Donna Colwick
Installed our windows 15 years ago and were pleased with them, so we had them recently replace our sliding glass patio door. Had to wait about 4 months for installation, but it was worth it. Door was quickly and seamlessly replaced. Insulation is superior to previous one. Materials were good quality and the work was professionally and neatly done.
From first contact I was impressed with Gilkey. There was no a high pressure presentation. The product and process were clearly explained. The price of the windows was highly competitive. The windows were installed a month ahead of the projected install date. A real pleasure dealing with Gilkey.
Nathan Kemiuenr arrived on time and was very professional. He explained everything that he did concerning the installation and what he was going to do for problem window I had. Nathan was very good at what he did and did a fantastic job.
Although it took several months longer than expected to get the windows, when they finally arrived they were installed professionally and we immediately felt warmer in our home.
We already had Gilkey windows in the back of our house for several years and needed new ones in the front to replace NuSash which have gone out of business. Our only thought was to use Gilkey. We didn’t call anyone else because we are very satisfied with the quality of Gilkey windows and their customer service. The windows were installed two days ago and we can already feel a difference in the bedroom temperature. I had to turn the furnace down so I could sleep comfortably. I highly recommend them!
Jason Ronnebaum, the sales consultant, was extremely helpful in picking out which windows were best for my house. I couldn't be happier with his suggestions, as I love the new windows! And Richard and Brian, the father/son installation team, did a wonderful job. I could tell they knew exactly what they were doing. They were very efficient and professional and they cleaned up everything before they left. I only replaced part of my windows this time, but if I need to do the rest of them, I hope to have Jason, Richard and Brian back. Thank you, Gilkey Windows, for only having the best people work for you.
We had a great experience. Nathan Kemmerer and his team member were on time and on the job!They easily worked around all the commotion in the house that week (our daughter came in town for the week to meet her new grand nephew, and brought her Alaskan husky.) MyAmerican bully added to the mix; but your crew easily made friends and worked through it all.Cleaned up afterwards, even repaired a loose gutter they came across while working on the upper windows. I will have no problem recommending your company and your crew.
Our salesman Matt was very professional and honest. The install crew was great and we couldn’t be any happier with all of our new windows !
After more than 10 years I still love my Gilkey windows. I would totally buy them all over again. Very rarely do I ever have an issue but if I do their service technician Paul is wonderful. Truly the way customer service was intended to be!
We chose Gilkey for several reasons. Their salesman, Tom Bush, was a down to earth, no pressure salesman. We priced 3 window companies and Gilkey had the most reasonable price by far. We have an English Tudor style house and wanted to keep diamond grid windows on a front portion of the house. After speaking with multiple window companies, Gilkey was 1 of only 2 that could provide what we wanted. The only hang up was the delay in getting the windows. Between Covid-19 and the diamond grids there was a 90 day delay in getting the glass from the glass manufacturer at no fault of Gilkey. Their staff kept us fully informed along the way. They installed a total of 19 windows for us. Their installer, Anthony, and his crew were awesome. It took them 4 days to complete and properly install, insulate and wrap the windows. In all, it was worth the delay. Very happy with Gilkey and we would highly recommend.
Gilkey is a great company! The salesman, Bob Cohen, explained everything simply and showed clearly how Gilkey windows are better than Champion. Sherry in the office was easy to deal with too. The installers, Daniel and John, arrived right on time and did a tremendous job installing the doors and another crew did the windows, so the time to install everything was shortened. They cleaned up well, put our shades back up correctly and explained everything very clearly and did a perfect job!I cannot imagine any window company in the Tri-State area being better than Gilkey!
Very good company that provides excellent quality windows and skilled installers. Products are produced and installed per their schedule. I highly recommend this company
I ABSOLUTELY love my new windows and sliding glass door from GILKEY Windows. We're actual looking forward to comparing old electric bills with future ones.. I'd also like to give a big shout out to Nathan and Alex whom installed our new product. Both men were friendly, kind, and polite. They even took the time to answer any questions I had. I told my neighbor, who is waiting on her install date from GILKEY, that I hope she gets these two guys. I would recommend this company along with Nathan and Alex to anyone.
I always do my due diligence before choosing a company to do anything for me. It came down to Gilkey and one other company. I chose Gilkey because I felt comfortable with their warranty and the fact they don’t use contractors to do their installs. I have only had these windows for a few days, so I can’t say how they will perform when it turns cold. I can say I believe they will be fine and they have totally transformed the look of our home. If I were selling my home, the curb appeal would definitely be a wow factor. They look great. The installer, Brian took his time and made sure everything was done right. My salesman was Tom Bush and he explained everything to us about the windows and made the purchase easy. I would recommend Gilkey to anyone wanting a quality made window.Jerry
Couldn’t be more pleased with our beautiful new windows. We had the entire house done, 16 windows. 3 installers showed up at 8 a.m, and were completely done and cleaned up by 4:30! Highly recommend Gilkey and tteam!
The entire process from the initial consultation to the installation of the windows was a pleasant experience. The sales consultant was cordial, and suggested a design that was very pleasing, and cost effective. Also, the installers were courteous, professional, and on schedule. Gilkey Windows Company exceeded my expectations.
There is a non continuous 12" scratch on the center door, very visible, at eye level. Obviously not happy with the look but mainly concerned about the integrity of the glass/seal.
The door is beautiful and was a perfect fit. Installers were friendly and thorough - very knowledgeable. They took great care to be sure it fit just right and we are very pleased with Gilkey’s customer service. Our salesman even stopped by as they were finishing up which was totally unexpected. A quality organization that we will definitely use again.
Couldn’t be happier with our new doors! From placing our order to the installation everything went so smoothly!
I had a sliding glass door with mini blinds installed from Gilkey a few weeks ago and absolutely love it! It slides so effortlessly and the energy efficient glass along with the blinds do a great job blocking out the sun. Everyone from the salesman to the installers were very professional and nice to work with. It wasn't the cheapest quote I got but the quality is definitely top notch and I was very satisfied with the whole process. I would highly recommend Gilkey!
We were very satisfied with the service we received. The installers arrived on time. They were professional and courteous and knew what they were doing. Our doors were installed without any problem and the installers cleaned up everything when they were finished. We are very happy with our new doors.
Paul from Louisville did a great job repairing our Gilkey sliding door. He was prompt, professional and answered all my questions. Thanks Paul
I dealt with Tom Bush of Gilkey Windows and doors about installing a new door for us. Boy, did they deliver! I was kept in constant contact about when the door would be finished and delivered. They showed up on date we agreed upon and we’re right on time! Their installers we’re very professional and did an outstanding job! I highly recommend Gilkey!
We are so pleased with our new custom made back door. It started with our sales representative, Tom Bush. He explained everything perfectly and we designed the door to our specifications, colors & hardware. The wait time was long due to COVID and not being able to receive product supplies. Once the door arrived it was installed within a week. Nathan Kemmerer was our installation technician. He did an outstanding job of installing the new door.Everything was perfect and he removed all of the debris from the premises. Everything was left tidy and clean. He was the BEST !We are very pleased and would recommend Gilkey Windows to anyone looking for new doors.
The installers were great the quality is outstanding built well love my new doors
Ordered new slider door and they did a great install job on it and on time!!
Fantastic and very professional from start to finish. Great construction, great install, great sales team, great leadership…. Very well run business!! I will use them again for my doors in a few months. Highly recommend!!!!
We used Gilkey to have our rear entry door and front door replaced. Love both of them. Brings in so much more light and the rear sliding door makes it so much easier to position the kitchen table. The front door is everything we imagined. Love it! Tom Bush did a great job helping us pick it out and Steven Long was great to work with for the install.
The installers did an excellent job. My new door looks great and I'm very pleased without it.
Love my new sliding glass doors. Very well made. The screen door was missing a handle but they quickly fixed that issue. The price was what was quoted by the salesperson. Easy to work with. Happy customer.
When we decided to replace our front entry door this spring we considered a number of companies, but we had a patio slider replaced with a Gilkey slider a number of years ago and it had been an excellent experience. We have needed to have the slider adjusted twice and both times Gilkey had service professionals at our home the next day who solved the problem. So, we decided to go with Gilkey again. Tom Bush was the sales representative who came to the house to give us an estimate. He took a great deal of time to help us select our door, the side light, the color and overall design. The door was installed this past week and we are very pleased with the door, the price and the installation.
I called the service department at Gilkey because it looked like the glass in one of my outside doors had lost the gas inside. Justin had the guys come out and take a look and they measured for a replacement. It took a few weeks for the glass to come in but they were able to come out quickly and install it. Doug the installation manager also stopped by to make sure things were right with the final install. Over all everything looks great and I would use Gilkey again.
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