Back in October of 2022 we had a representative come out to give a free estimate. The pitch was very quick and not overly long like a competitor (Renewal), he answered all of our questions, and the rep was able to email us a quote that same day. Granted, we had to do some haggling on our part to get as good of a discount as we could squeeze.Regardless, the rep said it would take 20 weeks before the sliding patio door could be installed. Fast forward 20 weeks later, we got an email that our door was done but it didn’t end up getting schedule to be installed for another two weeks. So the wasn’t exactly right on the date, but close enough.Really, there were really only two negatives, which was the day before installation we got a call saying it had to be postponed one day due to staff shortages and vehicle problems. Since I work from home, it wasn’t a big deal. The other negative was on the day of installation the screen door was ready and we had to wait another week before that got installed. While I would have given one less star for that, Gilkey compensated us by upgrading the screen to the higher durable pet screen for free.John, who installed the door by himself, did a fantastic job from what we could tell. No issues as of yet. And Jason who installed the screen door did so very quickly.