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Peteboy10 j (Pete)
3 days ago
From point of sale to installation, service was exceptional. The crew that came out to install was absolutely amazing. Their attention to detail and craftsmanship was first class. Definitely recommend!!
Kevin Lamkin
4 days ago
I love Gilkey windows. Really high quality !
My installers we professional and friendly and left the area cleaner than when they arrived. Thank you Alex and Paul!
Susan Kreger
5 days ago
Our back door (& storm) system installers, Marcin & Adam were very knowledgeable and efficient at their work. They did an excellent job on re-trimming our inside woodwork also. Friendly too! The doors are beautiful. So happy we decided to call Gilkey. We have 20 + year-old Gilky Windows. They have always stood by their products so it was a no-brainer for us to use them for our back door system. Thanks Gilkey!
Debra Smith
5 days ago
Alex and Paul did an outstanding job on our sunroom where the Rwd was not adhering & they repaired an area on the outside that had dings in it. Looks like new! They explained everything in a way that was understandable and were very respectful of our home. Chris who came before was equally outstanding as well as Brian & Alex from CS. Thank you all! We would love to have any of you back to complete the rest of our build!
Response from the owner:Thank you for the glowing feedback, Debra! We take immense pride not just in our products, but in delivering thorough repair work, clear communication, and respectful service every step of the way. It’s wonderful to hear that our entire team—from Customer Service to our field installers—made such a positive impact on your project. We truly appreciate your trust in Gilkey and look forward to helping you complete the rest of your home!
Pat Sheehan
6 days ago
Can’t say enough good things about Gilkey. They follow through with their warranty. Chris did a great job for us.
Response from the owner:Pat, thank you so much for taking the time to leave us this fantastic 5-star review! Standing behind our products and honoring our warranties is something we take immense pride in, so hearing your appreciation for our follow-through means the world to us. Chris will be thrilled to know he did such a great job for you. Thank you for choosing Gilkey Replacement Window Company - Louisville!
Rosemary Skoczylas
1 week ago
Marcin and Ziggy, Install Crew did a wonderful job on the installation of 2 sets of bedroom windows and a balcony door.
They were polite, knowledgeable and cleaned up the mess very nicely.
Response from the owner:Thank you, Rosemary! We're glad to hear that Marcin and Ziggy provided excellent service during your window and door installation. We appreciate your feedback and will share it with the team!
Kiwana Sanders
1 week ago
Kent is amazing! Super informative. This is my 2nd go around with him.
Response from the owner:Thank you for your 5-star review! We're so glad to hear you're enjoying your experience with Kent. He has been with us for years and continues to be one of our best.
Lisal Borders
1 week ago
They were very professional and did a great job installing my windows. I love them
Response from the owner:Thank you for the wonderful feedback, Lisal! Our installation team takes immense pride in their work and professionalism, and they will be thrilled to hear how much you love the final results. We truly appreciate your support of Gilkey Replacement Window Company - Louisville!
Matthew Bowen
1 week ago
The team was awesome. They completed the removal process of my traditional door and replacing it with a sliding glass door in just about 2 hours. They were very efficient and quick but at the same time very methodical in their approach and cleaning every step of the way. The fiberglass sliding door looks anmazing and the price was excellent for a premium product when compared to other competitors that had visited with me.
Response from the owner:Thank you, Matthew! We're glad to hear that you found the team efficient and methodical during the installation of your new sliding glass door. It's great to know that you appreciate the quality and value of the product. Your satisfaction means a lot to us! Enjoy your new Gilkey Fiberglass Patio door.
Victoria Mason
1 week ago
Gilkey Windows are completely worth the money. They are absolutely beautiful and their quality is top notch. Every step of the way was handled professionally and with an ultimate goal of complete customer satisfaction. Make sure to ask for Alex to be your installer!! (He's a very hardworking young man.)
Response from the owner:Thank you, Victoria! We're so glad to hear you’re happy with your Gilkey Windows and appreciate your recognition of Alex’s hard work. Your satisfaction means a lot to us!
barbara kouba
1 week ago
I'm so happy with my Gilkey windows. Marcin and Adam arrived on time. They were respectful of my home, they worked efficiently, answered any questions I had and the work area was all clean when they were done. Thank you Marcin and Adam. I would highly recommend Gilkey.
Response from the owner:Thank you for your 5-star review! We're glad to hear that you are happy with your new Gilkey windows. It's great to know that Marcin and Adam provided you with respectful and efficient service. Your recommendation means a lot to us!
Roger Brown
1 week ago
All around outstanding job!
Response from the owner:Thank you, Roger! We appreciate your kind words and are glad you had an outstanding experience.
malcolm dale
2 weeks ago
The windows look great, the guys who put them in did an awesome job , very professional. Very happy 😃
Response from the owner:Thank you, Malcolm! We're so glad to hear you’re happy with the windows and the professional work of our team. Your satisfaction means a lot to us!
Doug Rusk
2 weeks ago
Had a great experience from the salesman to the installation team ! Very professional!
Response from the owner:Doug, thank you so much for taking the time to share your 5-star experience! We know that replacing windows is a significant home investment, so hearing that you enjoyed a seamless, professional process from your initial meeting with our sales team all the way through to final installation means the world to us. Delivering top-tier craftsmanship and professional service at a great price is what our Louisville team strives for every day. Thank you for choosing Gilkey for your vinyl window replacement!
Jennifer Johnson
3 weeks ago
Gilkey communicated with us throughout the entire process and the installation team was top notch! They communicated their arrival time and the windows look amazing.
Response from the owner:Thank you, Jennifer! We're glad to hear that Gilkey and the installation team provided excellent communication and that you're pleased with the windows. Your satisfaction is our priority! We appreciate the 5 star review so much. enjoy the finished product!
Virginia Zimmerman
3 weeks ago
My experience with Gilkey Window Company replacement of my windows was a very positive one: Jason Wagner was very clear in his assessment of each window’s issue, and worked with me to come to an equitable cost, timing, and payment schedule. I did not feel manipulated re: these elements, as was my experience with another window company.
The installers, Jeremy and Jeff, were professional, on time, pleasant, and even helped move a couple of things I couldn’t manage. They did a very effective job cleaning up from the installation, they rehung the blinds as before, and they gave final instructions for operating the new windows and screens.
Thank you for a job well- done!
Response from the owner:Thank you, Virginia, for sharing your positive experience! We're glad to hear that Jason provided clear assessments and that Jeremy and Jeff delivered professional service. Your satisfaction means a lot to us, and we appreciate your kind words! Enjoy your new Gilkey Windows!
William Miller
3 weeks ago
Just finished my window install , Marcin and Adam did a great job . Very professional and very thorough.
Response from the owner:Thank you for your 5-star review! We're glad to hear that Marcin and Adam provided you with professional and thorough service during your window installation. Your satisfaction means a lot to us!
Kathy Laumann
3 weeks ago
The installers were great and the doors are beautiful!
Response from the owner:Thank you, Kathy! We're glad to hear that you loved the installers and the beautiful doors. Your satisfaction means a lot to us!
Kathryn Wilt
3 weeks ago
Excellent experience from our initial visit to Gilkey's store, working with Tom to get the right sliding door, then had an equally great experience with the installation team. We shopped 2 other door replacement firms but Gilkey stood out in terms of quality and customer service. Highly recommend.
Response from the owner:Thank you for the glowing 5-star review, Kathryn! From your initial visit with Tom to the final door installation, delivering exceptional quality and seamless service at every step is our top priority. We are honored that you chose Gilkey after comparing us with other door replacement firms. Enjoy your beautiful new sliding door!
Rick Gaskin
3 weeks ago
Great company with service above and beyond.
Response from the owner:Thank you for the 5 Star review, your feedback is greatly appreciated.
Theresa Jung
4 weeks ago
In the very hot humid summer of 2026 I noticed a big difference in the cooling of the house. Thermostat set is unchanged. I was too warm in past. The "next generation" low E windows installation I now use a throw blanket at times. The difference in temperature is very noticeable. Yay going to save on electric bills! The sound level has decreased from the cars going by to even a moderate rain are kinder to my ears.
Response from the owner:Thank you, Theresa! We're glad to hear that the new windows have made such a positive difference in your home's comfort and sound levels. Enjoy the savings on your electric bills and the improved comfort! We appreciate you sharing your wonderful Gilkey experience. Have a nice day!
Rick Bodzenski
4 weeks ago
Crew was very professional and efficient. Cleaned up as they continued the 2-day install of 10 windows and a patio door. My wife and I are very pleased with everything.
Response from the owner:Thank you, Rick! We're glad to hear that you and your wife are pleased with the professional and efficient work of our crew. Your satisfaction means a lot to us!
Jarod Hummer
4 weeks ago
I am very pleased with my decision to go with Gilkey for my home window replacement. Alex and Paul were very prompt on their arrival, worked diligently while on site, and were extremely pleasant to work with. I highly recommend you consider Gilkey Windows if you are in the market!
Response from the owner:Thank you, Jarod! We're glad to hear that you had a positive experience with Alex and Paul during your window replacement. Your recommendation means a lot to us! Enjoy your finished product sir!
Mike Sibley
1 month ago
Update: Had the rest of windows replaced and couldn't be happier. As always, very professional, courteous, and thorough. No touch-ups needed, can't even tell they were here, except for awesome, new windows. Thank you.
Loving my new windows. Installers did a great job. Def going back for the rest of my windows.
Response from the owner:Thank you, Mike! We appreciate your kind words about the installation team and are excited to help you with the rest of your windows.
Bruce Alexander
1 month ago
Marcin and Ziggy installed a very large slider in our primary bedroom and a smaller slider with frosted glass in our bathroom. They did a fantastic job and both look beautiful from both the inside and outside. Thanks for a great installation of our Gilkey windows!!
Response from the owner:Thank you for your 5-star review! We're glad to hear that Marcin and Ziggy did a fantastic job with your sliders and that you're pleased with the installation of your Gilkey windows. We appreciate your feedback!
Frank Perkins
1 month ago
On time, fast and efficient and great work.
Response from the owner:Thank you, Frank! We appreciate your kind words about our team's efficiency and work quality. Your satisfaction means a lot to us!
Fran Tesorero
1 month ago
Ordered a new front door and back door. Choices were numerous and settled on entirely different layout than we had previously. Once the doors were ready installation was arranged. The team showed up on time, protected our recently refinished floor, and did a great job removing the old door and sidelights and took great care installing the new ones. Definitely would use Gilkey again for any door replacements.
Response from the owner:Thank you Fran. We appreciate you sharing your Gilkey Window Company experience. We will pass this along to all that were involved with your installation.
James
2 months ago
Two weeks ago, my lawn mower pitched a rock through one of my rear slider door's panes of glass. It was a custom made door that Gilke manufactured and installed approx. 5 years ago. In only 1.5 weeks, they had a perfect replacement window remade. Today, it was reinstalled by Dawson and Brandon. Terribly impressed. They were two respectful looking young men - neat, polite, and friendly. They did a perfect job. I'm a stickler for details and they checked every box. I had one other problem with a mid glass panel blind that I spoke to Candice about. She was able to solve the problem over the phone. She certainly knows her stuff. I can't speak highly enough about this company. I absolutely recommend them!
Response from the owner:Thank you, James! We're grateful for your kind words and are delighted to hear that Dawson and Brandon provided such great service. It's fantastic to know that Candace could assist you as well. Your recommendation means a lot to us! Thank you for taking the time to give us this positive feedback on your Gilkey experience.
John Panzeca
2 months ago
Great experience from sales process to installation!
Response from the owner:Thank you, John! We're glad to hear you had a great experience from the sales process to installation. Your feedback is very important and we are appreciate you taking time to share.
Jim Savage
2 months ago
We had Gilkey replace all 12 of our 29 year old windows and had a wonderful experience with the sales process (thanks to Justin Baldwin), and installation was a breeze taking less than 4 hours. The crew was very efficient, respectful of our property, answered all our questions and explained what they say. They even suggested changes to the trim on the outside that would cover some wood area between windows that would save us ongoing maintenance. All in all it was a wonderful experience and much less expensive that other estimates we got. Cincinnati Gilkey is highly recommended from our experience
Response from the owner:Thank you for the wonderful feedback, Jim! We know that a full-home window replacement can seem daunting, so hearing that our team made the entire process a breeze is deeply rewarding. Justin and the installation crew work hard to ensure our customers get top-tier vinyl window installation alongside honest, expert advice—like the trim adjustments to save you ongoing maintenance. We're also thrilled to hear our estimate provided you with excellent savings compared to others. Welcome to the Gilkey family!