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Excellent
Gilkey Window Company4.8
Based on 1475 reviews
Luther Risma
3 days ago
everything is good and your staff who mounted the windows, I am so impressed.
they both worked professionally and they must have worked for years since they just flawlessly worked together.
they both deserved a raise and commendation too.
I would give them a Five star rating for those 2
hardworking gentlemen.
I’m so sorry I forgot their names.
whoever who mounted rhe Gilkey windows at Finneytown, Eastgate drive.
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you, Luther! We truly appreciate your kind words about our staff and their professionalism. It's great to hear that you were impressed with their work on your new Gilkey Windows. Your feedback will definitely be shared with the team!
Leanne Nash
6 days ago
Dependable, knowledgeable, respectful and ensuring customer satisfaction are qualities that Gilkey provided to us. Thank you to Richard and Brian
Response from the owner:Thank you, Leanne! We're grateful for your kind words about Gilkey and are delighted to hear that you experienced dependable and respectful service. Your satisfaction means a lot to us!
Steve Bosse
1 week ago
The whole process was excellent. From sales to production to installs ion. All employees made me feel comfortable and explained what was being done. Not necessarily the cheapest but best quality product and best people.
Response from the owner:Thank you, Steve, for taking the time to leave a review! We appreciate your feedback and support.
Keith Steinmetz
1 week ago
We recently used Gilkey for a window replacement project and couldn't be happier. From the initial consultation to the final installation, the entire team was professional, friendly, and easy to work with.
The windows look fantastic and the build quality is top-notch. On installation day, the crew was efficient, respectful of our home, and did a beautiful job with the cleanup and finish work.
Response from the owner:Thank you, Keith! We appreciate your kind words and are delighted to hear that you had a positive experience with our team throughout your window replacement project. It's great to know you’re happy with the results and the quality of our work. Your satisfaction means a lot to us!
Steve Blandford
1 week ago
Decent price. Great installation. Alex and Paul were knowledgeable and friendly. We have used Gilkey before and because of that we went with them and we will be using Gilkey again. Thanks.
Response from the owner:Thank you for the 5 star review, your feedback is greatly appreciated ! Enjoy your finished product, thanks for choosing Gilkey Window !
Amber Cook
1 week ago
I have used Gilkey for both my home and commercial property. The difference the new windows and doors make as to noise level and energy efficiency is significant. The Gilkey crews have been consistently courteous, professional, and detail oriented.
Response from the owner:Thank you, Amber! We're glad to hear that the new windows and doors have made such a positive difference for you. We appreciate your kind words about our crew's professionalism and attention to detail. Your support means a lot to us!
kim barker
1 week ago
We couldn’t be happier with our new windows that Gilkey installed for us awhile back. The installation crew were very professional & courteous and installed the windows in a relatively short amount of time and cleaned up thoroughly. We definitely would recommend Gilkey to anyone needing new windows.
Response from the owner:Thank you, Kim! We're so glad to hear that you're happy with your new windows and that the installation crew provided a professional experience. Your recommendation means a lot to us!
Dennis M
1 week ago
Replacing windows is a major investment, and like most homeowners, I had a lot of questions and concerns before getting started. From the very beginning, Gilkey Windows made the entire process easy and stress-free.

They installed 13 windows and a new door at my home, and I couldn’t be happier with the results. On installation day, the installer arrived on time and worked almost nonstop for two days to complete the project. What impressed me just as much as the quality of the work was the care he took with my home. He carefully protected my furniture and belongings, made sure nothing was damaged, cleaned up everything before he left, and even took down my curtains and mini blinds before installation and reinstalled them afterward. That level of attention to detail really stood out.

The finished product has completely transformed my home. I chose the triple-pane windows, and the difference is incredible. The soundproofing alone is like night and day—I never realized how much outside noise was coming into my house until it was gone. The windows also look beautiful and have given my home a fresh, updated appearance.

If you’re considering replacing your windows, I highly recommend Gilkey Windows. It’s a significant investment, but their professionalism, craftsmanship, and customer service made it an excellent experience from start to finish.
Response from the owner:Dennis, thank you so much for taking the time to share this incredibly thoughtful and detailed review of your project! We completely understand that replacing 13 windows and a new door is a major home investment, which is why we work so hard to make the process entirely stress-free.

Our installer will be absolutely thrilled by your praise. He takes immense pride not just in his technical craftsmanship, but in his white-glove respect for your living space. It is also wonderful to hear that you are already experiencing the night-and-day difference of our triple-pane windows! The elite soundproofing and energy insulation they provide truly transform a home's comfort. Thank you for choosing Gilkey Louisville and for your highest recommendation!
Paul Taylor
1 week ago
Purchased new hybrid windows—fiberglass/vinyl. Process was smooth and easy throughout. From the free evaluation and quote through installation it was just what I hoped for. Was completed quicker than originally estimated and the windows are great!
Response from the owner:Paul, thank you so much for the fantastic 5-star review! We are thrilled to hear that your experience purchasing our hybrid fiberglass/vinyl windows was smooth and seamless from your free initial evaluation all the way through to completion. We always strive to give accurate timelines, so hearing that your installation was completed even quicker than originally estimated is wonderful news. Enjoy your great new hybrid windows!
Tina Hysell
2 weeks ago
I love my Gilkey windows and sliding glass door. They look beautiful and are well made. The total process from scheduling an appointment through the installation was handled professionally with knowledgeable and courteous staff.
Response from the owner:Thank you, Tina! We're so glad to hear that you love your Gilkey windows and sliding glass door. It's wonderful to know that our team provided you with a professional and courteous experience from start to finish. Your satisfaction means a lot to us!
David Palluconi
2 weeks ago
No pressure sales and the installation was quick and professional.
Response from the owner:Thank you, David! We're glad to hear that you appreciated the no-pressure sales approach and found the installation quick and professional. Your satisfaction means a lot to us!
Marvin and Ziggy — thank you SO much for making my window-installation such a breeze. No need for even a paint touch up. Besides a great clean-up— you’re so friendly and nice to work with.
Response from the owner:Thank you for your 5-star review! What a great experience you had with Marcin and Ziggy. We appreciate you taking the time to recognize our install team and their quality of work.
Mark M
3 weeks ago
Incredible experience from start to completion! Their quality of window/doors and installation crew (Alex & Paul) are second to none. Furthermore, the sales representative & site foreman were incredible to work with. Lastly, well coordinated throughout the entire process, on time each day, and extremely neat. Strongly recommend!
Response from the owner:Thank you, Mark! We're so glad to hear you had an incredible experience with our team and that Alex and Paul made a positive impact during the installation. Your recommendation means a lot to us! We appreciate the 5 Star review !
Rick Ratterman
4 weeks ago
Excellent quality. The installer was very professional and performed a very efficient install. He cleaned up what little debree that was generated. We are very satisfied with the look and the quality of our new windows.
Response from the owner:Thank you, Rick! We're glad to hear that you were satisfied with the quality of your new windows and the professionalism of the installer. Your feedback is greatly appreciated!
I love my new Gilkey windows. I purchased 7 windows. They are good quality and look good. Marcin and Ziggy did a great job installing them. They help block the uv rays. The double panes help decrease the noise of the freight trains which run very close to my home often all day and night.
Response from the owner:Thank you for your 5-star review! All of us here at Gilkey love that you love your new Gilkey windows and appreciate their quality. It's great to know that Marcin and Ziggy did a fantastic job with the installation and that you're enjoying the benefits of your new windows.
Maria Shields
1 month ago
Marcin and Ziggy were fast, thorough, efficient and professional when they installed our windows! They did a great job. Gilkey is a great company to work with and they have excellent customer service and friendly and knowledgeable staff.
Response from the owner:Thank you for your 5-star review! We're glad to hear that Marcin and Ziggy provided you with fast and thorough service during your window installation. Your kind words about our customer service and staff are greatly appreciated!
David Kiefer
1 month ago
Very pleased with our new sliding glass doors. More expensive than others but well worth the money. Installer (Andrew) was excellent at answering my questions during installation.
Response from the owner:David, thank you so much for the 5-star review! We recognize that our custom products come with a higher initial investment, so hearing you say that your new sliding glass doors are 'well worth the money' means the world to us. We build our doors for superior energy efficiency and durability to ensure they pay off for years to come. Andrew is a top-tier installer, and we're thrilled he could answer your questions and provide an excellent installation experience. Thank you for choosing Gilkey Replacement Window Company!
Mark Thiel
1 month ago
Installation was completed in a timely manner & no apparent problems. Installers were courteous & professional.
Response from the owner:Thank you, Mark! We appreciate your kind words about the timely installation and the professionalism of our team. Your satisfaction means a lot to us!
Bill Bremer
1 month ago
Very good windows. Client communication was average. Room for improvement. Installation was average. Scheduled 3 days, took 4 days. Salesman can be misleading. Buyer Beware! If replacing windows with your current INSIDE mount window treatments, more than likely they will not fit leading you to buy new window treatments $$$.
Response from the owner:Thank you, Bill, for your feedback. We appreciate your insights on the installation and communication aspects. We'll work on improving these areas to enhance our service. We will make sure to clearly highlight the importance of window treatments not always being compatible as noted on your Pre-Install checklist.
Judy Smyth
1 month ago
Martin and Ziggy did a fabulous job installing our front window. The window is very large and the 2 of them installed it quickly and professionally. They also left both the inside and outside of our home spotless!
Response from the owner:Thank you for your 5-star review!! We appreciate your kind words about Marcin and Ziggy's work on your front window. It's great to hear that they were efficient and left your home looking spotless. Your satisfaction means a lot to us!
Richard and Brian were the best team of installers. Chris is an excellent salesperson.
Response from the owner:Thank you, Joan! We're glad to hear that Richard and Brian made a great impression as installers and that Chris provided excellent service as a salesperson. Your feedback is truly appreciated!
maclbanks
1 month ago
Second time using Gilkey. Great windows and a fantastic install team.
Response from the owner:Thank you so much for the 5-star review! Welcoming you back for a second time is the highest compliment we could ever receive. We are thrilled to hear that you love your new windows and that our Cincinnati installation team delivered another fantastic experience. Thank you for your continued trust and support of Gilkey!
Allan Butler
1 month ago
Just had a new front entry door installed. It is beautiful. The installation team (Alex and Paul) did a fantastic job. They were both friendly, professional and detail oriented. Nice job Gilkey!!
Response from the owner:Allan, thank you so much for the 5-star review! We are absolutely thrilled to hear that you love your new front entry door and that it looks beautiful on your home. Alex and Paul are fantastic assets to our installation team, and they will be so proud to hear that their friendliness, professionalism, and eye for detail didn't go unnoticed. Thank you for choosing Gilkey and for taking the time to share your great experience!
Anna Russell
1 month ago
We purchased a home with Gilkey windows. Windows are now 25 years installed and are FANTASTIC!
Energy efficient doesn't do them justice, they control heat and cool (sometimes I think better than my walls.)
But the BIGGEST plus for me is they are SO EASY to clean!!
The opening and fold-down design allows for easy access to both inside and outside of the window/frame.
Once or twice a year I vacuum the frames and check the drain holes, wipe the frames and windows down, and then clean with a window cleaner.
Customer Service is TOP NOTCH! Every time I have contacted Gilkey Windows I am met with friendly, happy and extremely helpful staff.
Screening replacement of screen frames was easy and FAST.
Thank you!
I recommend Gilkey Windows to anyone who will listen.
Keep up the GREAT product and customer service!
Response from the owner:Thank you, Anna! We're so glad to hear that you're enjoying your Gilkey windows and appreciate your kind words about our customer service. It's wonderful to know that the ease of cleaning and energy efficiency have made such a positive impact for you. Your recommendation means a lot to us!
Patricia Martin
1 month ago
Wonderful job! Justin & Alex were great!
Response from the owner:Patricia, thank you so much for the 5-star review! We are absolutely thrilled to hear that Justin and Alex did a wonderful job with your storm door installation and replacement. Our crews take immense pride in their craftsmanship, and they will be so happy to hear your kind words. We're also glad you found our pricing reasonable! Thank you for choosing Gilkey, and please let us know if we can help you with any future home projects.
Dennis Gesenhues
2 months ago
Installers were professional and by all indications did a great job. Up to this time we are very satisfied
Response from the owner:Thank you for the fantastic feedback, Dennis! Providing top-tier workmanship at a reasonable price is exactly what we aim for at Gilkey. We're glad our installers delivered a professional experience and that you are happy with the results of your double pane window replacement. We truly appreciate your support of our Cincinnati team!
Rxyz Nz
2 months ago
Marcin & Ziggy, thank you for an excellent installation earlier this week on a picture window and a half-circle above it. These two windows were at the second level in a great room right above a steep pitched roof line. You arrived at the scheduled time. You quickly set up the equipment. You were efficient, didn't waste any time. Your team partnership was excellent. When one was at the window, the other was prepping for the next step, and so on. You reinstalled the window treatments as well so I don't have to climb a 10ft ladder.

You told me what to do/not to do in the next 24 hours. You left the worksite clean, both inside and outside. I saw you blowing away even a small amount of saw dust that fell on the grass outside. Our HOA manager who stopped by for inspection was happy as well. His repeatedly told me "They did a good job."

To Gilkey, The scheduling was easy and within a week of making the call. I liked the fact that you are a "one stop solution for windows" (sell, manufacture, install and service). No aggressive sales pitches. Both sales and install teams were courteous and approachable. I visited your showroom in Palatine, IL and enjoyed looking at the actual window examples and talking to the folks there. We are looking forward to enjoying our new windows.

Here's the sixth star that you deserve: ******
Photo from customer review
Response from the owner:⭐⭐⭐⭐⭐⭐ We love the sixth star! Thank you for the detailed review of our team and process. It means a lot to all of us here at Gilkey............... Wow... 6-Stars.
Shirley Wilkymacky
2 months ago
Professionalism from the beginning to the end. We were so comfortable with the Father and Son crew. The job is perfect. Thank you
Response from the owner:Thank you, Shirley! We're glad to hear you felt comfortable with our Father and Son crew and that you were happy with the job. Your feedback means a lot to us!
Darwin Drake
2 months ago
The experience with Gilkey Window was fantastic from start to finish. Starting with the sales consultation it was very professional and informative. They kept me informed all the way through the window production phase to installation. Corey installed my windows in half a day. Very thorough job and kept everything cleaned up nicely. I recommend this company highly….they make you feel like family!!
Response from the owner:Darwin, thank you for the fantastic 5-star review! We are thrilled to hear that your experience was seamless from the initial sales consultation all the way through production. Corey is an absolute professional, and we're glad he got your custom windows installed thoroughly and cleanly in just half a day. Treating our clients like family is exactly what we aim for, so your words mean a lot to the whole Louisville crew. Thank you for the high recommendation!
Anne Brown
2 months ago
Gilkey just finished the rest of my house with replacing all exterior doors new and windows. The quality of the product and the workmanship in the manufacturing and installation is superb. From the ordering to the completion, their communication is above and beyond!! I highly recommend this company!
Response from the owner:Anne, thank you so much for trusting us to finish the rest of your home with our windows and new exterior doors! There is no higher compliment than a customer welcoming us back for a second project. We take immense pride in both our manufacturing quality and the precision of our installers, so hearing that the workmanship was superb means the world to us. We're also thrilled that our team kept you well-informed from start to finish. Thank you for your high recommendation!
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