Reviews

Wonderful experience with Gilkey. Saw the window company at the Home and Garden show. We had 3 companies come to our house. The presentation from Mr. Ertel was more convincing than the others. Windows installed last week (4). The men that placed them were fast,clean and very professional. Answered our questions and did a beautiful job. House is more quiet, and the windows make the house look a lot more modern. The tinted glass is also very nice. We bought our windows from a friend’s suggestion because they also have Gilkey windows.

Sharon Ellis

1685469672

As always from marketing team to installation was professional, courteous and caring. The installation was excellent and cleanup was thorough. The quality and the warranty of the product are excellent. I love my new door. I highly recommend Gilkey Window Co.

Casey Rice

1685063679

I worked with Tom S. as my representative and Brian C. as my installer. I couldn’t have been more pleased with both sides of the experience. I reside in a home that was built in 1876 and I needed full replacement of 3 outside doors & door frames, I was not looking forward to the process.Gilkey was my 3rd effort at having someone come look at it. Should’ve been my first. The way Tom would make sure he understood everything I wanted, to fielding my calls when I had another question and not hesitating to ask someone (Brian) if he didn’t have an answer, along with great follow up.Brian C. was quite a talent. It was so refreshing to have someone work on your home that paid that much attention to detail, commitment to a well done job as if their own and preserving the aesthetic of a home built in 1876, incredible. Well done, Brian. Well done.Tom S. & Brian C. knocked it out of the park for me with every aspect of the project, especially when it seems so hard to find anymore. Thank you, it was a pleasure working with you both and Gilkey.

Tom Raptis

1685023510

Window installation was fast and professional. Quality of the windows is very high.

Tammy Allen

1684888891

We had a house fire last Fall and needed to replace our Gilkey triple paned windows that were originally purchased in 2020. Since I knew that Gilkey had quality windows that they stand behind for as long as I owned my home, I worked hard to ensure that our insurance agent approved replacing them with Gilkey triple paned windows. When I called and mentioned my situation, I was directed to the manager in Louisville. He worked with me to get these windows replaced as soon as he possibly could so we could get back in our home. He kept me informed as to the production progress. When all the windows arrived, they installed my windows promptly. One of the installers that installed my windows in 2020 installed these replacements. The installers were very polite and courteous. There have been many contractors fixing my home over the last 9 months, but this crew wins the cleanliness award. I highly recommend Gilkey Windows.

Tony Geiger

1684878320

We couldn't be happier with our new windows from Gilkey. Everything from the initial sales consultation through the actual installation process exceeded our expectations. Kelly, the general manager, was always available to answer our questions and address our concerns. We never experienced any high pressure sales tactics from Kelly, which we appreciate greatly. Justin, the installation manager, kept us informed of the scheduling and made site vists to make sure the installation process went smoothly. Lastly, Corey the installer, did an outstanding job installing and finishing the windows. He was very conscientious in his work and paid attention to all the details necessary for a first rate installation. Gilkey's business model as the manufacturer, seller and installer of replacement windows is great. If a problem ever arises in the future, we have only to contact Gilkey who will handle the problem. You don't get this level of service and customer care with the numerous other replacement window retailers currently on the market. We whole heartily recommend Gilkey replacement windows for their quality of product, ease of doing business with, and the unsurpassed level of customer care. An excellent company in all aspects!Tony and Denise Geiger.

Stacie Spradlin

1684877378

Very nice and prompt . Had used them before good quality

Don I

1684854842

Great windows, friendly and courteous people. Excellent installation. One window ordered as obscure was delivered clear, but it was promptly ordered and scheduled for installation. We love our new windows, worth the cost.

Faith Good

1684841347

Outstanding service and very professional team members. Finding a company with employees that are as reputable as their product is rare in today’s world. It was both refreshing and a pleasure to work with the people from Gilkey. Love , love my new entry door and windows.

BJ Beier

1684512015

Super friendly people there!

Michael

1684413418

Back in October of 2022 we had a representative come out to give a free estimate. The pitch was very quick and not overly long like a competitor (Renewal), he answered all of our questions, and the rep was able to email us a quote that same day. Granted, we had to do some haggling on our part to get as good of a discount as we could squeeze.Regardless, the rep said it would take 20 weeks before the sliding patio door could be installed. Fast forward 20 weeks later, we got an email that our door was done but it didn’t end up getting schedule to be installed for another two weeks. So the wasn’t exactly right on the date, but close enough.Really, there were really only two negatives, which was the day before installation we got a call saying it had to be postponed one day due to staff shortages and vehicle problems. Since I work from home, it wasn’t a big deal. The other negative was on the day of installation the screen door was ready and we had to wait another week before that got installed. While I would have given one less star for that, Gilkey compensated us by upgrading the screen to the higher durable pet screen for free.John, who installed the door by himself, did a fantastic job from what we could tell. No issues as of yet. And Jason who installed the screen door did so very quickly.

Bill Stemmle

1684244931

Tom (sales) was straightforward and Corey (installer) did top notch install all by himself. Both very professional. Gilkey’s auto-texting during fabrication kept us in the loop to ease concerns.

Steve Blandford

1684192803

Decent price. Great installation

Theresa Edwards

1684188473

Installed one glass wall & 2 sliding glass doors with screens on my patio at my condo. Quality work & design, but a long wait for installation & build.

Michael Dean Kinser

1683906242

Quality windows and doors. Expertly installed.

Dorothy Staten

1683742000

The men who installed the windows were very professional and they did an excellent job.

Bob Orr

1683732591

Really like our new windows and sliding doors. Made well and the installation crew worked their butts off to get them all in on one day. Nice work and nice windows.

Carol Hensley

1683678645

For the first time in four years, I can actually open all my windows easily with only a finger and cleaning them is a dream! Cory, the installer, was fabulous, quick, and cleaned up completely when finished. I love the look of my Gilkey windows and how they cut down on outside sounds and on my electrical bill. My condo is now warmer or cooler depending on the weather. It was one of the best decision I’ve ever made!

Sylvia Fricks

1683591989

Fantastic company to work with...from the initial meeting through installation. Great quality, good value, responsive, on time, etc. The installation staff is very professional and knowledgeable and takes the time to prep your home to ensure the least amount of mess and then they clean up everything afterwards. We have used this company twice -- once for unique large front windows in our 1929 house. Given the age of our house, we weren't sure what they would uncover once the original windows were taken out. Everything went smoothly! The second time we got the remaining windows done and, again, everything went very smoothly. I highly recommend this company (and have) to anyone looking to get new windows. Love my windows and love the Gilkey Window Company!

McKenzie Miller

1683582979

This company is fantastic from start to finish. They told us it would take several months to make the custom sliding door for our patio. They updated us throughout the whole process, and once the door was complete they installed that week! They were on time for the day of installation, very professional, and respectful of our home. Jeff was our installation guy and he was great! Another Jeff was the original sales person and it was his caring and professional customer service that prompted us to work with Gilkey. I also spoke with Zach Gilkey while scheduling (I think he is maybe the owners son) and he was extremely professional and kind as well. If customer service is not your thing, their pricing and warranties will make all the difference. We have 4 kids and a dog so we needed their 5 year warranty, especially with having a screen. I was not paid to write this review I’m just a very happy customer! We will be having some windows replaced in the future and will definitely use Gilkey again in the future!

Lisa Newport

1683214572

Installed our windows in one day. They were professional and helpful. Windows were installed before expected date. I’d use them again. I’m very happy with the windows

Mary Ann Johnson

1683052644

Very organized, efficient, cleaned up job site

steve kessinger

1682985473

It didn't take him long to replace 4 windows. They look great. Great job

Joe Braner

1682636613

From visiting the showroom to the install, we were very satisfied with the products and services Gilkey had to offer. Their vinyl windows are made and serviced locally which was a huge selling feature for us. The sales rep was helpful and not pushy like some other competitors. The install team was prompt, hardworking and professional.

Susan Nance

1682551705

We are so pleased with our new windows. From the moment we walked in the showroom door till the truck drove away after the installation, it was a completely positive experience. It was complete white glove service. Everyone we dealt with was professional and courteous. The windows were installed ahead of the promised date. The installed windows are beautiful on the inside and out.Highly recommend.

Ann Schutte

1682437248

Overall great experience. Windows did well for the first year. I asked for my windows to be sealed when my door was being installed and was told it could be done. I called and no one has called me back to complete that. Not sure why ibwas told during my window install I could ask for something that isn't being offered or done.

Steffani Scheurich

1682371869

The team did an awesome job with the installation. I am happy!

Amy Japikse

1682022802

We needed a couple of windows replaced on either side of our fire place. Gilkey was wonderful from the initial salesperson to the installers. Arrived well within the 2 hour time window and completed the job quickly and left my house cleaner than it started😁.Would definitely recommend Gilkey to anyone looking to replace windows.

Tom Wendling

1681415779

Very professional from the salesman to the installer. Good looking windows too.

Gerald Miller

1681178778

We were very satisfied with the installers of our Gilkey Windows. They did an excellent job replacing and repairing some problem areas where the wood had rotted. The windows look great.

Ravi Sahas

1681168759

I am impressed with the timely and professional work done by Gilkey installer.

Luke Hosbach

1680807945

I needed to replace two huge windows in my home(17 feet by 8 feet). Five different window companies came out for an estimate. Four of them declined the job, stated the windows were too big and they couldn't handle the job. Gilkey Windows was the only company that said they could do the job. It took several days but both windows have been replaced and look great! I couldn't be more satisfied with Gilkey.

Mike George

1680805723

Installer was very good and got it down on time.

Jane Benson

1680372039

Very professional and workmanlike.Very good installation.

Tom Hawkins

1680226866

We just had a custom patio door installed and it is beautiful. The installation crew was quick, clean and did a perfect job.

Sherri Schaner

1680017057

If I could give Gilky 10 stars I would! Every person involved with our new windows and front door was professional, courteous, experienced, and so kind! We had every single window replaced in our 23 year old house as well as a new front door! The difference in lighting and efficiency of windows and door is incredible!! We feel zero drafts and now open every single blind in our house no matter what the temperature is outside! A huge thank you for everyone involved from our sales consultant, window measurer, installers, and those who made the windows!! Highly, highly recommend!:)

Mary Foster

1679958270

Installed 2 sliding glass doors. Great quality!They did a great job!

Gulden Akdemir

1679755714

Outstanding products and customer service. The best windows, in fact there's no further sounds I can hear from the outside of my condo, have not needed to turn up the heat since the installation of my windows and sliding glass door. The installation was impeccable, very professional, clean and overall would not use any other company or other windows.

Curt Richey

1679409303

Paul does a great job excellent service!

Karen Strauss

1678929066

Installed sun room windows and panels

Karen Vierra Bertz

1677688696

my husband and I just replaced the windows in our whole house. Everyone we dealt with at Gilkey was professional, friendly and showed integrity every step of the way. From the receptionist, salesman and owner to the installers. Beautiful windows and a wonderful company. I HIGHLY recommend Mike Gilkey and Gilkey Windows.

Carole Jenkins

1676996464

Except for a long wait after ordering, we were very happy with the result. Install crew were very good. The windows look good inside and out. Outside noise is abated too. Love the glass block in basement.

Jaime Montoya

1676640064

I went with gilkey because lou M. is the best at recommended reliable companies that are on time and the best and Gilkey was no different. From Mr. Steve coming out for the estimate, to john who measures and wendy, claire, and chris in the office to the Gm Matt H. Everyone was forthright and gave the correct information i needed. From horrible windows we had prior now after 1 day we already notice the difference in the furnace not running so much and the draft is gone. Thank you so much and look forward to replacing my next 8-10 set of windows with you guys. They are reasonable great product and the installers are top notch. Do yourself a favor and go with gilkey. You will save on energy costs.

Kimberly Patla

1676157342

Jay came out and explained everything to us. Everything worked the exact way he said

Mark Marquardt

1675281975

Could not be more satisfied with the sales, installation, work crew process and will recommend to anyone in the market.

Edward Maag

1674568597

The Gilkey company and most importantly the local service group/team have gone out of their way take care of my concerns. Thank you Gilkey.

Dustie Newburn

1674418302

After some initial confusion, Gilkey got our windows replaced. Paul did an excellent job of getting things straight and ensuring we got things fixed quickly. Always ready to answer questions. Notified us if any delay. Great service from Paul. We have a four season room that Gilkey installed windows in 22 years ago. ANY issues they were there on the spot and fixed the issues. Would highly recommend to anyone.

Art Smith

1673010072

They from salesperson to installers do an excellent job. Very happy with our new windows and door.

Carmel Blackmore

1671728125

Everybody at Gilkey was very easy to work with, starting with our sales rep, Kent. All of my questions were answered and I did not feel pressured. Chris was very helpful when I was applying for HOA approval for the job. It took several months for the windows to be ready due to supply chain issues, but I received periodic updates on our status. And it was definitely worth the wait. Installation day went very smoothly. The installation crew was courteous, experienced, and hard-working. The windows are beautiful, easy to operate, and a huge improvement from our old, leaky, rotted ones. Also, some special trim elements had to be worked out for our bay window, and I am very pleased with the results. A+

Didi Kay

1671650385

Just wanted to say Thank you again! Wesley, Adam and unfortunately, I forgot the third gentleman's name did an immaculate job. Very professional, respectful, cleaned after they were done. They constructed beautiful new window frames.Fantastic service! It was a long wait to get the windows made and delivered to Chicago due to supply chain issues, but was worth the wait!We are very thankful and hope to keep the same relationship with Gilkey throughout the Lifetime Warranty.Thanks to Dave our salesman who represented the company and assured us Gilkey is the Best in town!We highly recommend them!

Sherrie Oldham

1671638700

We had a great experience from start to finish with Gilkey Windows. Kelly did a wonderful job explaining the products and everything we needed to know in order to make an informed decision about our new window purchase.Justin kept us well informed as our windows were being built and got us scheduled for installation as soon as possible. The install crew worked diligently all day answering all our questions along the way and were very professional and personable. The windows are so beautiful and we are very pleased with the quality and workmanship of this product. I can literally already feel the difference in the air quality of our home. No more drafts! Thank you Gilkey for the best windows we've ever owned!

Alan Leichhardt

1671041073

Brian did a great job! Very respectful and responsible!The whole crew did an outstanding jobWe will definitely use Gilkey again

julie george

1668524973

This is the second time we have uses Gilkey Windows, first for our home and now for our small business. Soon we hope to use them for door replacement. We were delighted with the beauty these windows brought to our home, as well as value. They create a bright, comfortable, quiet, and safe atmosphere. Plus they are a breeze to clean and they have have a great warranty. Tom, Kelly, Bryan, and April are a professional, knowledge, and skilled team that make window purchasing and installation an easy task. The installation and end product is outstanding. We are grateful to them and Mr. Gilkey's wonderful windows.

Jane Chew

1668363504

The installers came on time and did an excellent job. They prepared the work area while removing the old window and installing the new Bow Window. I can’t say enough about both of the installers-master carpenters. We are completely satisfied with both the product and the installation!

Joe Spalding

1667961833

Very pleased with Gilkey windows because they were able to match the outside and inside trim color. The installation crew did a great job. They were able to install the windows without having to remove any of the interior trim which prevented damage to wallpaper and drywall.

Akindele Janet

1667863369

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Allison Henderson

1667314025

Tom was an amazing salesman who was helpful and quick to respond to all of my questions. He wasn't pushy like some of the other companies who came to quote me and there weren't any gimmicks about "If you commit today...". When I decided I was ready to move forward with Gilkey, I was still in contact frequently with Tom and I received text messages periodically to update me on the production and arrival of the windows.The installation team was just as wonderful as Tom. They were early both days, considerate of my home, and informative about their process and of the windows they were replacing for me. I HIGHLY recommend Gilkey and that you request Tom to help you get started.

Paul Snoply

1666213734

Excellent service

Linda Snoply

1666019120

The people at Gilkey Windows in Chicago Ridge were wonderful. To begin with, our sales rep, Neil Lazarski, arrived on time, was courtesies, professional, and knowledgeable about vinyl replacement windows. On the day the windows were installed, Marshin, Peter, and Wes arrived on time as promised. They were respectful of our home, worked tirelessly, were pleasant and professional, and finished the job in one day. They hauled all the old windows away and we’re meticulous in cleaning up after themselves. Our new prairie-style windows are gorgeous and make a huge difference in the comfort of our home. Thanks to everyone at Gilkey … including Lou Manfredini who recommends Gilkey Windows on WGN in Chicago.

Terri Brown

1664721367

The process was smooth from beginning to end. We were kept updated on the progress while our windows were being made. Kudos to our installers Justin and Chad!

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1663423368

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Sesathi Malumane

1662335091

My passion to trade has grew so big, Mrs Winifred Demetrius have made my world beautiful for earning $11,700 on my little investment of $1,000 I was always losing on options market. Ever since I invest with Mrs Winifred Demetrius, I’m on the good side. she never gamble with me but trade for me, all Thanks to Mrs Winifred Demetrius for my wonderful earning..
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Dorothy Kloeker

1662334211

I am very satisfied with Gilkey Window Company and would recommend them to anyone looking to replace windows. The installation was great that was done by Brad and crew, as well as the clean up they did before they left

Michelle Trotta

1662047125

I had a wonderful experience with Gilkey Window Company. I recently purchased an older home that required quite a few repairs and upgrades, including the replacement of several windows. From my first phone call to Gilkey for information, the appointment by sales team was quickly set. They were prompt, knowledgeable and extremely helpful and efficient. The installation father/son team Richard and Brian showed up on time, explained the process and quickly got to work. They were polite, very efficient and professional. They cleaned up the work area and concluded with a detailed demonstration of operating the windows. Job well done, Gilkey. I highly recommend!

Michelle T.

Melanie Hilton

1661377848

These windows are lovely. The wooden frames around the windows are exactly the same size as the old so we do not need to do touch up paint except in a couple of dime size spots. The men cleaned up and there was no mess either inside or outside. They hauled the old windows away. I was very pleased with the service. We had 9 windows replaced.

Cara Overton-Wilson

1661275712

I am so impressed with the windows, Brad and the installers Chad and Justin!! I’m glad we had the team we did through this process
I would highly recommend Brad our sales guy Anytime that I had a question he was right there. Chad and Justin the installers we’re super nice professional and clean not to mention hilarious! They really made this process easy and stress-free! I can’t thank them enough for what they’ve done for me with this experience! Gilkey is very lucky to have them as employees!

Joe Cuzzone

1659645781

Gilkey has always delivered with high quality product, installation and sales support. I don’t even bother getting other quotes because we have been so pleased with Ty our purchases. Gilkey is our only option for window and door replacement. Great people and great product.

Mary Ellen Fitzpatric

1656166329

I had Gilkey windows installed several years ago and have been extremely satisfied with their product. While washing the windows the other day I had a problem getting one of the windows back in place. I called Gilkey service, they walked me through fixing it but I was unable to fix it myself. They sent a service representative out within the hour and within 10 minutes he had fixed my window. In this day and age, I was amazed by the customer service and the wonderful service man that took care of my issue. I’m thankful I chose Gilkey for my window replacement.

Denise Van Valkenburgh

1654820733

If you want an efficient, professional and trustworthy company to do your windows - Gilkey Window Co. is the company. From the salesman, Brian to the father/son team that did the
installation - they were professional, knowledgeable and most hard working people I could recommend. When I was looking at reviews of complaints for all the window companies - no one had anything negative to say about Gilkey. We are pleased with the quality and value of the windows that were made locally. Thank you Gilkey Window Co.

Gary Seifert

1653505766

Windows came in earlier than planned! Everything went smooth from scheduling to installation— everything looks great!

Diane Coy Gutierrez

1653341478

Everything went smoothly as planned. Great communication with the company.
The installers were on task and did a fantastic job. My husband and I were very pleased with everything.

Tammy K Curtis

1644869160

Highly recommend Gilkey! Brad was very professional and knowledgeable during the sales process and not pushy at all. It took time to get the windows made but was well worth the wait. We had a very good experience with the”A” team of installers as well. Pleasantly surprised with productivity and with how well they cleaned up after themselves.

We will definitely have them back when we do the front side of the house

Lynn Rudolph

1641304527

Took a little longer than expected for our doors to be ready but they look and operate great and the installer were very professional and very careful with the installation.

Terry PeltierSiemers

1623678927

We just love our new kitchen windows. Everyone was so professional and easy to work with on this project. The installer was terrific- kudos to him for the excellent job!!!

Jerry Mayo

1623076495

Bought my windows in 2008 and they look great and are amazingly energy efficient. I had to have a minor repair to a window catch mechanism today. Paul showed up on time and was courteous, friendly and professional. He fixed the issue quickly. The warranty on the windows is excellent, even after 13 years. I only had to pay a service call fee. This is a great company with professional friendly employees. I highly recommend. Thanks Gilkey
Jerry Mayo

Jayne K. Tierney

1617896183

We LOVE our new windows! Everyone and everything was done with the outmost professionalism! We can’t believe we waited so long to do something so important to our home! Kudos to the Gilkey Window Company team!

Mark Ingoglia

1615913507

We just had New Windows installed, 15 in all and a Sliding Door to the deck... The difference with the new windows both inside and out is amazing. Kudos to our installers, Jason & Jeff who were on time and did a Bang Up Job! Thank You Gilkey....
Fran & Mark Ingoglia
Florence, KY

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