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Our Google Reviews
jian bi
5 days ago
Manager Cathy and a guy (I do not know his name) showed very nice and professional job in maintaining my house window and screen window,absolutely,Gilkey has excellent window and service,I will definitely recommend to others.
Shawn Phillips
1 week ago
UPDATE: Gilkey just completed putting windows and doors in our entire house. The workmanship and quality is amazing. The install crew led by Brent and Charlie are real craftsman. They did an incredible job. Very neat and cleaned up everyday. I HIGHLY RECOMMEND THEM……
Had a great experience with Gilkey Windows. We met with Scot on Saturday at the Gilkey showroom in Cincinnati to finalize our window/door replacements contract. To my absolute joy and surprise, Mike Gilkey walked over and introduced himself and thanked us for our business. Scot was a GREAT consultant for us but having Mike walk over and take the time to just say hello MADE me feel extremely appreciated and solidified we made the right choice. What an amazing customer service experience.
Response from the owner:Shawn, thank you for sharing this—it means a lot. Scot really enjoyed working with you, and hearing that Mike’s gesture made such an impact is exactly why we do what we do. It’s important to us that every customer feels seen and valued, not just during the project but from the very beginning. We’re truly grateful you chose Gilkey and look forward to delivering the same level of care throughout the entire process.
Mary Ann Spyrison
1 week ago
This Install Crew, Peter, Mykola, Marcin & Adam were fantastic. If and when I need more windows or doors installed, I would definitely request this particular crew. They installed a total of 20 windows in less than five hours. I am amazed and impressed with their skill, efficiency and how they cleaned up after they were done. Here’s just a few photos.
10/2/26: Replacement window installed in garage. The workers did a fantastic job. I am very pleased with the results
Response from the owner:Thank you, for your wonderful feedback! It's great to hear that Peter, Mykola, Marcin, and Adam impressed you with their skill and efficiency. We appreciate your support and look forward to helping you again in the future!
Ted Schnell
1 week ago
I was amazed at how quickly and efficiently this crew, Marcin, Ziggy, Marcin, and Adam worked to install 18 windows in my home. They did their jobs well and they did them with great camaraderie and professionalism. I also appreciated the fact that they were very friendly , and responsive to questions.
They arrived, unloaded their trucks, and got to work. About 5 hours later they were done.
I am ecstatic at the results and couldn't praise them enough for the work they did!
Jay Schiller
2 weeks ago
We must tell you that our installation was top-notch and above board! We have had several doors replaced by other companies and non-look as nice as what the two gentlemen did from Gilkey! Everything is plum, tight, sealed, clean, and neat caulking! Outstanding job. The next time we will call Gilke first!
Response from the owner:Thank you, Jay! We appreciate your kind words about the installation and our team's work. It's great to hear that you're pleased with the results. We look forward to serving you again in the future!
Amy Hunt
2 weeks ago
I cannot even begin to tell you what a great experience I had with Gilkey. From the estimate to the install, they were pleasant and professional. My new windows look amazing. The installers went above and beyond in every capacity to make everything perfect.
Philip Lucas
3 weeks ago
Professional job! Quick and efficient.
Response from the owner:Thank you for the fantastic feedback, Philip! Delivering top-tier vinyl window and custom door installations with speed, efficiency, and complete professionalism is what our Cincinnati team prides itself on. We appreciate your support and hope you enjoy the added comfort in your home!
Dale Heller
3 weeks ago
The crew showed up on time was very polite, knowledgeable, the did a wonderful job even repaired some damaged wood, did a excellent job. They did a thorough cleaning after they were done, explained everything about the windows, definitely will use Gilkey windows again
Response from the owner:Thank you, Dale! We appreciate your kind words about our crew's punctuality and workmanship. It's great to hear that they took the time to explain everything and left the area clean. We look forward to serving you again with Gilkey Windows!
Cheryl Mechler
3 weeks ago
We had our windows installed September 16, 2026 they are exceptional couldn't be happier. Everything from going to the showroom, to pick them out, to the day of installation. There workers were prompt, new what they were doing and cleaned up after themselves, thanks Richard, Brian and Dusty they have great work skills. Couldn't recommend a better company,everything done in house no subcontractors. Would highly recommend this company for your needs. Can't forget Coy are Sales Consultant great guy, no hard sales tactic which is an A+ in our book. Thanks again Gilkey
Response from the owner:Cheryl, thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience from the showroom to installation. We'll be sure to pass along your kind words to Richard, Brian, Dusty, and Coy. Your recommendation means a lot to us!
Jessica Nawrocki
3 weeks ago
Wow! 🤩 From start to finish!!!
Jeremy was amazing, not pushy and helped us through the entire process. He never pushed us to spend more money or get something we did not need.
After installation, he showed up to make sure we were happy! 😃 WOW 🤩
Marcin and Adam’s crew again wow! On time, friendly, and most importantly the work was done correctly. We had our entire house done and they completed the job in one day, they worked from start to finish.
I highly recommend Gilkey, we are so happy we went with them.
Response from the owner:Wow! What a great 5-star review!! Thank you so much for taking the time to acknowledge all of our team members. All of us at Gilkey greatly appreciate it.
Geraldine Turner
3 weeks ago
My sliding patio door is far superior than I ever expected. I am so happy that I chose Gilkey.
Response from the owner:Thank you, Geraldine! We're so glad to hear that you're happy with your sliding patio door and that Gilkey exceeded your expectations. Your satisfaction means a lot to us!
June wallace
3 weeks ago
From the initial visit to the final installation everything was done very professionally. Would highly recommend Gilkey.
Response from the owner:Thank you, June! We're glad to hear you had a professional experience from start to finish. Your recommendation means a lot to us!
Lori Costello
3 weeks ago
Marcin and Adam did a wonderful job installing my new Gilkey Window! They were friendly, knowledgeable, clean and quick! Thank you to the crew!
Response from the owner:Thank you for your 5-star review! We appreciate your kind words about Marcin and Adam. It's great to hear that you are satisfied with your new window and the service provided.
GREGORY BROOKS
3 weeks ago
Fantastic service from start to finish. The estimate was accurate, the work was done on time. The installers were very attentive and did great quality work. They had great solutions to unexpected issues that came up during the install. Couldn't ask for a better experience!
Response from the owner:Thank you, Gregory! We're glad to hear you had a fantastic experience and that our team was attentive and provided great solutions. Your feedback means a lot to us!
John D.
4 weeks ago
We are very pleased with our new windows from Gilkey. Justin and team did a fantastic job! Very professional and courteous and left the work area clean. There will be no hesitation to call Gilkey again when we need to replace more windows. We have recommended them to our family and friends.
Response from the owner:Thank you, John, for taking the time to leave a review. Your feedback is appreciated!
Larry Minter
4 weeks ago
Extremely pleased with the job Alex and Paul did for installation. Entirely pleased with the windows. The difference inside the house, temperature wise, is dramatic, and I like the tint level.
Response from the owner:Thank you for the wonderful feedback, Larry! Delivering high-performance, energy-efficient windows at a fair, reasonable price is what our Louisville team strives for every day. We’re so glad you’re loving the tint and feeling the instant comfort upgrade in your home. We'll be sure to pass along your praise to Alex and Paul for their outstanding installation work!
Terry Montano
1 month ago
great job awesome windows love the look and the guys did a excellent job .
Response from the owner:Thank you for your 5-star review! We're glad you love the windows and appreciate the hard work from Marcin and Adam.
Jennifer Sexton
1 month ago
I would highly recommend Gilkey Windows for replacement windows. The process was exactly as described and on the timeline they estimated. I also replaced my entire front door setup and it turned out amazing. Pricing was reasonable as compared to several other competitors in the area as well as great communication but not at all pushy or ‘salesy’. The install crew was incredible as well. Loved the entire process.
Response from the owner:Thank you, Jennifer! We're glad to hear you had such a positive experience with your window and door replacement. It's great to know the communication and installation met your expectations. We appreciate your recommendation!
Benjamin Mendenhall
1 month ago
The window replacement process with Gilkey could not have been better. They installed over 20 new windows in our home. The sales team was communicative and the installers did a great job. The windows themselves are extremely easy to use and have made a noticeable difference in the comfort of our home. Highly recommend them!
Response from the owner:Thank you, Benjamin! We're glad to hear that you had a great experience with our sales team and installers. It's wonderful to know that the new windows are making a positive impact on your home's comfort. We appreciate your recommendation!
Stephen Keller
1 month ago
Product and installation are exceptional
Response from the owner:Stephen, thank you for taking the time to share your 5-star experience! We believe that premium products and exceptional installation go hand-in-hand, so hearing that you found both to be exceptional means the world to our team. Thank you for trusting Gilkey Cincinnati with your custom door project!
Cookie Roth
1 month ago
We had 6 windows and two doors replaced. Installation was done on time and with ultimate professionalism. The sunroom was likely close to 100 degrees and the guys worked through it and did a great job. I highly recommend Gilkey.
Response from the owner:Cookie, thank you so much for the fantastic 5-star review and recommendation! Replacing 6 windows and two doors is a substantial home project, and we are so proud of our installation crew for pushing through that close to 100-degree sunroom heat to get the job done on time with ultimate professionalism.
Delivering top-quality craftsmanship and respectful service—no matter the working conditions—is what our team strives for on every job. We truly appreciate you choosing Gilkey Replacement Window Company - Cincinnati. Enjoy your beautiful new windows and doors!
Kevin Hardman
1 month ago
Fantastic, this is my 2nd work order through Gilkey. First one was my business building, installed new windows. The latest order was a basement door for my house. The crew was very professional and detailed. Extremely happy.
Response from the owner:Thank you, Kevin! We're glad to hear that you had a great experience with both your business building windows and the basement door installation. It's wonderful to know that our crew's professionalism and attention to detail made a positive impact. We appreciate your continued trust in us!
Danielle Guido
1 month ago
I had a great experience with Gilkey during every step of the process. The installation was quick and efficient and I love my new windows!
Response from the owner:Thank you, Danielle! We're glad to hear you had a great experience with Gilkey and that you love your new windows. We appreciate your feedback!
Billy Miller
2 months ago
Alex and Paul did a phenomenal job on our Window installment and we love our Gilkey Windows very much and glad that we did business with you all. Thank you very much.
Response from the owner:Thank you, Billy! We're so glad to hear that you love your Gilkey Windows and that Alex and Paul provided you with exceptional service. Your satisfaction means a lot to us!
Peteboy10 j (Pete)
2 months ago
From point of sale to installation, service was exceptional. The crew that came out to install was absolutely amazing. Their attention to detail and craftsmanship was first class. Definitely recommend!!
Response from the owner:Thank you! We're so glad to hear you had an exceptional experience from start to finish. We appreciate your recommendation and will be sure to pass along your kind words to the installation crew.
Kevin Lamkin
2 months ago
I love Gilkey windows. Really high quality !
My installers we professional and friendly and left the area cleaner than when they arrived. Thank you Alex and Paul!
Response from the owner:Thank you, Kevin! We're glad to hear you love your Gilkey windows and appreciate the professionalism of our installers. Your kind words about Alex and Paul will surely be shared with them!
Susan Kreger
2 months ago
Our back door (& storm) system installers, Marcin & Adam were very knowledgeable and efficient at their work. They did an excellent job on re-trimming our inside woodwork also. Friendly too! The doors are beautiful. So happy we decided to call Gilkey. We have 20 + year-old Gilky Windows. They have always stood by their products so it was a no-brainer for us to use them for our back door system. Thanks Gilkey!
Response from the owner:Thank you for your 5-star review! We're so glad to hear that Marcin and Adam provided knowledgeable and efficient service while installing your entry and storm doors. It's wonderful to know that you’re happy with the results and have confidence in our products. We appreciate your loyalty and support!
Debra Smith
2 months ago
Alex and Paul did an outstanding job on our sunroom where the Rwd was not adhering & they repaired an area on the outside that had dings in it. Looks like new! They explained everything in a way that was understandable and were very respectful of our home. Chris who came before was equally outstanding as well as Brian & Alex from CS. Thank you all! We would love to have any of you back to complete the rest of our build!
Response from the owner:Thank you for the glowing feedback, Debra! We take immense pride not just in our products, but in delivering thorough repair work, clear communication, and respectful service every step of the way. It’s wonderful to hear that our entire team—from Customer Service to our field installers—made such a positive impact on your project. We truly appreciate your trust in Gilkey and look forward to helping you complete the rest of your home!
Pat Sheehan
2 months ago
Can’t say enough good things about Gilkey. They follow through with their warranty. Chris did a great job for us.
Response from the owner:Pat, thank you so much for taking the time to leave us this fantastic 5-star review! Standing behind our products and honoring our warranties is something we take immense pride in, so hearing your appreciation for our follow-through means the world to us. Chris will be thrilled to know he did such a great job for you. Thank you for choosing Gilkey Replacement Window Company - Louisville!
Rosemary Skoczylas
2 months ago
Marcin and Ziggy, Install Crew did a wonderful job on the installation of 2 sets of bedroom windows and a balcony door.
They were polite, knowledgeable and cleaned up the mess very nicely.
Response from the owner:Thank you, Rosemary! We're glad to hear that Marcin and Ziggy provided excellent service during your window and door installation. We appreciate your feedback and will share it with the team!