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Excellent
Gilkey Window Company4.8
Based on 1503 reviews
Kiwana Sanders
15 hours ago
Kent is amazing! Super informative. This is my 2nd go around with him.
Lisal Borders
19 hours ago
They were very professional and did a great job installing my windows. I love them
Matthew Bowen
22 hours ago
The team was awesome. They completed the removal process of my traditional door and replacing it with a sliding glass door in just about 2 hours. They were very efficient and quick but at the same time very methodical in their approach and cleaning every step of the way. The fiberglass sliding door looks anmazing and the price was excellent for a premium product when compared to other competitors that had visited with me.
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Response from the owner:Thank you, Matthew! We're glad to hear that you found the team efficient and methodical during the installation of your new sliding glass door. It's great to know that you appreciate the quality and value of the product. Your satisfaction means a lot to us! Enjoy your new Gilkey Fiberglass Patio door.
Victoria Mason
3 days ago
Gilkey Windows are completely worth the money. They are absolutely beautiful and their quality is top notch. Every step of the way was handled professionally and with an ultimate goal of complete customer satisfaction. Make sure to ask for Alex to be your installer!! (He's a very hardworking young man.)
Response from the owner:Thank you, Victoria! We're so glad to hear you’re happy with your Gilkey Windows and appreciate your recognition of Alex’s hard work. Your satisfaction means a lot to us!
barbara kouba
3 days ago
I'm so happy with my Gilkey windows. Marcin and Adam arrived on time. They were respectful of my home, they worked efficiently, answered any questions I had and the work area was all clean when they were done. Thank you Marcin and Adam. I would highly recommend Gilkey.
Roger Brown
3 days ago
All around outstanding job!
Response from the owner:Thank you, Roger! We appreciate your kind words and are glad you had an outstanding experience.
malcolm dale
6 days ago
The windows look great, the guys who put them in did an awesome job , very professional. Very happy 😃
Response from the owner:Thank you, Malcolm! We're so glad to hear you’re happy with the windows and the professional work of our team. Your satisfaction means a lot to us!
Doug Rusk
1 week ago
Had a great experience from the salesman to the installation team ! Very professional!
Response from the owner:Doug, thank you so much for taking the time to share your 5-star experience! We know that replacing windows is a significant home investment, so hearing that you enjoyed a seamless, professional process from your initial meeting with our sales team all the way through to final installation means the world to us. Delivering top-tier craftsmanship and professional service at a great price is what our Louisville team strives for every day. Thank you for choosing Gilkey for your vinyl window replacement!
Jennifer Johnson
2 weeks ago
Gilkey communicated with us throughout the entire process and the installation team was top notch! They communicated their arrival time and the windows look amazing.
Response from the owner:Thank you, Jennifer! We're glad to hear that Gilkey and the installation team provided excellent communication and that you're pleased with the windows. Your satisfaction is our priority! We appreciate the 5 star review so much. enjoy the finished product!
My experience with Gilkey Window Company replacement of my windows was a very positive one: Jason Wagner was very clear in his assessment of each window’s issue, and worked with me to come to an equitable cost, timing, and payment schedule. I did not feel manipulated re: these elements, as was my experience with another window company. The installers, Jeremy and Jeff, were professional, on time, pleasant, and even helped move a couple of things I couldn’t manage. They did a very effective job cleaning up from the installation, they rehung the blinds as before, and they gave final instructions for operating the new windows and screens. Thank you for a job well- done!
Response from the owner:Thank you, Virginia, for sharing your positive experience! We're glad to hear that Jason provided clear assessments and that Jeremy and Jeff delivered professional service. Your satisfaction means a lot to us, and we appreciate your kind words! Enjoy your new Gilkey Windows!
William Miller
2 weeks ago
Just finished my window install , Marcin and Adam did a great job . Very professional and very thorough.
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Response from the owner:Thank you for your 5-star review! We're glad to hear that Marcin and Adam provided you with professional and thorough service during your window installation. Your satisfaction means a lot to us!
Kathy Laumann
2 weeks ago
The installers were great and the doors are beautiful!
Response from the owner:Thank you, Kathy! We're glad to hear that you loved the installers and the beautiful doors. Your satisfaction means a lot to us!
Kathryn Wilt
2 weeks ago
Excellent experience from our initial visit to Gilkey's store, working with Tom to get the right sliding door, then had an equally great experience with the installation team. We shopped 2 other door replacement firms but Gilkey stood out in terms of quality and customer service. Highly recommend.
Response from the owner:Thank you for the glowing 5-star review, Kathryn! From your initial visit with Tom to the final door installation, delivering exceptional quality and seamless service at every step is our top priority. We are honored that you chose Gilkey after comparing us with other door replacement firms. Enjoy your beautiful new sliding door!
Rick Gaskin
2 weeks ago
Great company with service above and beyond.
Response from the owner:Thank you for the 5 Star review, your feedback is greatly appreciated.
Theresa Jung
3 weeks ago
In the very hot humid summer of 2026 I noticed a big difference in the cooling of the house. Thermostat set is unchanged. I was too warm in past. The "next generation" low E windows installation I now use a throw blanket at times. The difference in temperature is very noticeable. Yay going to save on electric bills! The sound level has decreased from the cars going by to even a moderate rain are kinder to my ears.
Response from the owner:Thank you, Theresa! We're glad to hear that the new windows have made such a positive difference in your home's comfort and sound levels. Enjoy the savings on your electric bills and the improved comfort! We appreciate you sharing your wonderful Gilkey experience. Have a nice day!
Rick Bodzenski
3 weeks ago
Crew was very professional and efficient. Cleaned up as they continued the 2-day install of 10 windows and a patio door. My wife and I are very pleased with everything.
Response from the owner:Thank you, Rick! We're glad to hear that you and your wife are pleased with the professional and efficient work of our crew. Your satisfaction means a lot to us!
Jarod Hummer
3 weeks ago
I am very pleased with my decision to go with Gilkey for my home window replacement. Alex and Paul were very prompt on their arrival, worked diligently while on site, and were extremely pleasant to work with. I highly recommend you consider Gilkey Windows if you are in the market!
Response from the owner:Thank you, Jarod! We're glad to hear that you had a positive experience with Alex and Paul during your window replacement. Your recommendation means a lot to us! Enjoy your finished product sir!
Mike Sibley
4 weeks ago
Update: Had the rest of windows replaced and couldn't be happier. As always, very professional, courteous, and thorough. No touch-ups needed, can't even tell they were here, except for awesome, new windows. Thank you. Loving my new windows. Installers did a great job. Def going back for the rest of my windows.
Response from the owner:Thank you, Mike! We appreciate your kind words about the installation team and are excited to help you with the rest of your windows.
Bruce Alexander
4 weeks ago
Marcin and Ziggy installed a very large slider in our primary bedroom and a smaller slider with frosted glass in our bathroom. They did a fantastic job and both look beautiful from both the inside and outside. Thanks for a great installation of our Gilkey windows!!
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Response from the owner:Thank you for your 5-star review! We're glad to hear that Marcin and Ziggy did a fantastic job with your sliders and that you're pleased with the installation of your Gilkey windows. We appreciate your feedback!
Frank Perkins
4 weeks ago
On time, fast and efficient and great work.
Response from the owner:Thank you, Frank! We appreciate your kind words about our team's efficiency and work quality. Your satisfaction means a lot to us!
Fran Tesorero
1 month ago
Ordered a new front door and back door. Choices were numerous and settled on entirely different layout than we had previously. Once the doors were ready installation was arranged. The team showed up on time, protected our recently refinished floor, and did a great job removing the old door and sidelights and took great care installing the new ones. Definitely would use Gilkey again for any door replacements.
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Response from the owner:Thank you Fran. We appreciate you sharing your Gilkey Window Company experience. We will pass this along to all that were involved with your installation.
James
1 month ago
Two weeks ago, my lawn mower pitched a rock through one of my rear slider door's panes of glass. It was a custom made door that Gilke manufactured and installed approx. 5 years ago. In only 1.5 weeks, they had a perfect replacement window remade. Today, it was reinstalled by Dawson and Brandon. Terribly impressed. They were two respectful looking young men - neat, polite, and friendly. They did a perfect job. I'm a stickler for details and they checked every box. I had one other problem with a mid glass panel blind that I spoke to Candice about. She was able to solve the problem over the phone. She certainly knows her stuff. I can't speak highly enough about this company. I absolutely recommend them!
Response from the owner:Thank you, James! We're grateful for your kind words and are delighted to hear that Dawson and Brandon provided such great service. It's fantastic to know that Candace could assist you as well. Your recommendation means a lot to us! Thank you for taking the time to give us this positive feedback on your Gilkey experience.
John Panzeca
1 month ago
Great experience from sales process to installation!
Response from the owner:Thank you, John! We're glad to hear you had a great experience from the sales process to installation. Your feedback is very important and we are appreciate you taking time to share.
Jim Savage
1 month ago
We had Gilkey replace all 12 of our 29 year old windows and had a wonderful experience with the sales process (thanks to Justin Baldwin), and installation was a breeze taking less than 4 hours. The crew was very efficient, respectful of our property, answered all our questions and explained what they say. They even suggested changes to the trim on the outside that would cover some wood area between windows that would save us ongoing maintenance. All in all it was a wonderful experience and much less expensive that other estimates we got. Cincinnati Gilkey is highly recommended from our experience
Response from the owner:Thank you for the wonderful feedback, Jim! We know that a full-home window replacement can seem daunting, so hearing that our team made the entire process a breeze is deeply rewarding. Justin and the installation crew work hard to ensure our customers get top-tier vinyl window installation alongside honest, expert advice—like the trim adjustments to save you ongoing maintenance. We're also thrilled to hear our estimate provided you with excellent savings compared to others. Welcome to the Gilkey family!
Luther Risma
1 month ago
everything is good and your staff who mounted the windows, I am so impressed. they both worked professionally and they must have worked for years since they just flawlessly worked together. they both deserved a raise and commendation too. I would give them a Five star rating for those 2 hardworking gentlemen. I’m so sorry I forgot their names. whoever who mounted rhe Gilkey windows at Finneytown, Eastgate drive.
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Response from the owner:Thank you, Luther! We truly appreciate your kind words about our staff and their professionalism. It's great to hear that you were impressed with their work on your new Gilkey Windows. Your feedback will definitely be shared with the team!
Leanne Nash
2 months ago
Dependable, knowledgeable, respectful and ensuring customer satisfaction are qualities that Gilkey provided to us. Thank you to Richard and Brian
Response from the owner:Thank you, Leanne! We're grateful for your kind words about Gilkey and are delighted to hear that you experienced dependable and respectful service. Your satisfaction means a lot to us!
Steve Bosse
2 months ago
The whole process was excellent. From sales to production to installs ion. All employees made me feel comfortable and explained what was being done. Not necessarily the cheapest but best quality product and best people.
Response from the owner:Thank you, Steve, for taking the time to leave a review! We appreciate your feedback and support.
Keith Steinmetz
2 months ago
We recently used Gilkey for a window replacement project and couldn't be happier. From the initial consultation to the final installation, the entire team was professional, friendly, and easy to work with. The windows look fantastic and the build quality is top-notch. On installation day, the crew was efficient, respectful of our home, and did a beautiful job with the cleanup and finish work.
Response from the owner:Thank you, Keith! We appreciate your kind words and are delighted to hear that you had a positive experience with our team throughout your window replacement project. It's great to know you’re happy with the results and the quality of our work. Your satisfaction means a lot to us!
Steve Blandford
2 months ago
Decent price. Great installation. Alex and Paul were knowledgeable and friendly. We have used Gilkey before and because of that we went with them and we will be using Gilkey again. Thanks.
Response from the owner:Thank you for the 5 star review, your feedback is greatly appreciated ! Enjoy your finished product, thanks for choosing Gilkey Window !
Amber Cook
2 months ago
I have used Gilkey for both my home and commercial property. The difference the new windows and doors make as to noise level and energy efficiency is significant. The Gilkey crews have been consistently courteous, professional, and detail oriented.
Response from the owner:Thank you, Amber! We're glad to hear that the new windows and doors have made such a positive difference for you. We appreciate your kind words about our crew's professionalism and attention to detail. Your support means a lot to us!
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